IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$132K - $157K *

Join a team that's dedicated to ensuring compliance and transparency in financial reporting. As a Senior Data Analyst, you'll collaborate across departments to organize data, draw insights, and suppor...

San Francisco, CARemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $105K *

Unlock potential by providing exceptional support and training in clinical software, ensuring customer satisfaction through effective communication and problem-solving in a fast-paced environment. Joi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $140K *

Join a team that's dedicated to enhancing security through innovative tooling. As a Junior Engineer, you'll develop and maintain security solutions, collaborate across teams, and leverage AI to stream...

RemoteRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$128K - $171K *

Drive innovation in hybrid-cloud infrastructure as a Staff Operations Engineer. Lead cross-team collaboration, shape technical direction, and enhance system reliability while overseeing complex projec...

CanadaRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Advance global service delivery by managing offshore partnerships, ensuring performance excellence, and driving operational improvements across teams to enhance productivity and quality outcomes...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Transform endpoint security management by ensuring compliance, investigating security events, and implementing corrective actions within the Department of Defense's Endpoint Security Solutions environ...

Chicago, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Engage in innovative software development, collaborating with Agile teams to design, implement, and support solutions for population simulation. Drive project timelines and enhance application process...

Alexandria, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Pioneer new business opportunities in manufacturing by leading sales cycles, conducting technical demos, and building strong customer relationships. Collaborate with teams to deliver tailored solution...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a dynamic team to drive SoC integration, ensuring quality and performance optimization while collaborating with clients and guiding junior engineers. Leverage your expertise in RTL design and dig...

California, USRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $155K *

Pioneer innovative AI and automation solutions, driving technical leadership and collaboration across teams to enhance retail operations and customer experiences through scalable, secure AI technologi...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$181K - $226K *

Empower innovation as you develop and optimize networking software, collaborating with cross-functional teams to enhance product features and drive strategic decisions in a fully remote environment...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$242K - $302K *

Develop and enhance networking software as a key member of our engineering team. Collaborate on product ideation, optimize performance, and ensure security throughout the product lifecycle in a fully...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $115K *

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $110K *

Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$63K - $105K *

Shape the future of enterprise applications by leveraging your SAP ABAP expertise. Collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance business...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$67K - $108K *

Drive outside plant project support by managing materials, tracking inventory, and ensuring accuracy in reporting. Collaborate with teams to enhance processes and support construction efforts while ma...

Madison, WIRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Shape the future of security engineering by embedding robust practices into development. Collaborate with engineers to enhance platform security, automate compliance, and build scalable tools that emp...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Accelerate progress at key accounts by driving enterprise software sales in the Aerospace & Defence sector. Collaborate with global teams to enhance customer satisfaction and expand IFS's market prese...

Itasca, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower engineering teams by leveraging AI to enhance legacy platforms and accelerate delivery cycles. Collaborate cross-functionally to implement AI tooling, streamline processes, and drive innovatio...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Architect robust CI/CD pipelines and cloud infrastructure while driving innovation in geospatial science. Collaborate on AI architecture and ensure compliance-ready deployments across multi-cloud envi...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$139K - $213K *

Grow your career with a dynamic team focused on driving strategic sales in the education sector. Leverage your expertise to engage C-suite executives, manage complex sales cycles, and exceed quotas wh...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$117K - $195K *

Champion innovative automation solutions by analyzing and documenting business processes. Collaborate with cross-functional teams to optimize workflows and deliver high-quality RPA implementations tha...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $160K *

Unlock potential by leading hardware integration projects from prototype to deployment. Collaborate with cross-functional teams to ensure product viability in real-world environments while managing ri...

San Francisco, CARemote

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a top-tier Sales Engineering team to drive complex cybersecurity solutions. Partner with key stakeholders, leverage your expertise in AI-driven security, and cultivate relationships to redefine e...

San Francisco, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Champion growth by driving enterprise sales in the Insurance sector, leveraging AI voice technology. Engage with diverse clients, manage complex sales cycles, and deliver innovative solutions that enh...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.