IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Presales Solutions Engineer - OT/IoT Security
$120K - $230K *
Lead the charge in delivering innovative OT/IoT security solutions while collaborating with clients to enhance their cybersecurity posture. Utilize your expertise to educate teams and develop new serv...
4 days ago
Forward Deployed Solution Engineer - Applied AI FDE
$201K - $352K *
Join a team that's redefining enterprise AI by building scalable, LLM-enabled applications. Collaborate with customers to deliver impactful solutions, codify reusable assets, and shape the future of A...
2 weeks ago
Senior Structural Engineer, Data Centers - Remote (U.S.)
$110K - $130K *
Join a dynamic team as a Senior Structural Engineer, leading innovative design for hyperscale data centers. Leverage your expertise in concrete and steel structures to deliver impactful projects while...
2 weeks ago
$110K - $130K *
Shape the future of cloud-native applications by designing and developing scalable solutions that enhance Workforce Management and Customer Experience. Collaborate with cross-functional teams to deliv...
2 weeks ago
Sales Engineer (West Coast, US)
$110K - $130K *
Join a team that's redefining cybersecurity by leading technical strategies and executing Proof of Concepts. Collaborate with sales and R&D to bridge client needs and product evolution, ensuring succe...
2 weeks ago
Information Security Consultant
$100K - $120K *
Advance your career as a Compliance Consultant, supporting diverse clients in enhancing their information security and compliance frameworks. Collaborate on audits, risk assessments, and governance pr...
Reposted 5 days ago
Senior .NET Engineer (Legacy Modernization & Backend Systems) (Remote)
$110K - $130K *
Grow your career as a Senior Software Engineer, creating scalable .NET solutions through collaboration in an Agile, DevOps environment. Drive the complete product lifecycle from design to deployment...
Reposted 3 weeks ago
Senior Security Risk Management Framework Engineer
$110K - $125K *
Join our cybersecurity surge team to bridge security and engineering for VA.gov. Assess compliance, automate controls, support ATO readiness, and improve security posture across platforms to enhance r...
1 month ago
$110K - $130K *
Champion AI deployment by designing and implementing innovative solutions across multiple platforms. Collaborate with teams to enhance customer experiences while ensuring data governance and security...
2 weeks ago
Director - PMO - Aviation Construction
$135K - $160K *
Lead and optimize PMO strategies for major aviation and infrastructure programs. Drive governance, risk management, and stakeholder engagement while mentoring a high-performing team to ensure project...
1 week ago
$150K - $200K *
Transform complex engineering projects by leading a team of specialists in BAS and EPMS designs for critical data center sectors, ensuring high quality and timely deliverables while mentoring talent a...
Reposted 4 weeks ago
$150K - $160K *
Create impactful data solutions by leading a cross-functional team in managing high-priority IT projects for federal clients. Drive collaboration and ensure project success through effective communica...
2 weeks ago
$100K - $145K *
Support the engineering and maintenance of production system solutions, tackle complex technical architectures, and enhance automation through scripting for thousands of servers and virtual machines i...
Reposted today
Senior Software Engineer | Cloud
$160K - $180K *
Shape the future of cloud technology by leading the design and operation of secure, scalable services. Drive architectural decisions, mentor engineers, and collaborate across teams to enhance our clou...
2 weeks ago
Senior Computer Systems Validation Engineer
$110K - $130K *
Transform validation processes by ensuring compliance and data integrity for computerized systems in a regulated environment. Collaborate with teams to develop strategies and mentor junior members whi...
1 week ago
$110K - $135K *
Take ownership of engineering projects from kick-off to handover, leading design efforts for automated storage solutions while collaborating with clients and internal teams to ensure timely and budget...
4 weeks ago
Solutions Engineer (Remote - Chicago)
$150K - $190K *
Partner with us to drive innovative solutions as a key technical resource, enhancing customer engagement through demos, POCs, and collaboration across teams to deliver exceptional value in observabili...
4 days ago
$110K - $130K *
Engage your expertise to lead complex HL7 integrations across healthcare systems, enhancing interoperability and data-sharing capabilities. Collaborate with stakeholders to ensure successful implement...
3 weeks ago
$95K - $114K *
Join a dynamic team to design and optimize data systems for AI/ML applications, enhancing Navy IT operations. Collaborate with engineers to ensure reliable data processing and support mission-critical...
2 weeks ago
$120K - $145K *
Join a dynamic team as you lead engineers in delivering high-quality technology. Drive performance, resource planning, and best practices across the SDLC while fostering a culture of collaboration and...
4 days ago
Senior Global Product Manager, Enabling Technologies
$120K - $145K *
Lead strategic product initiatives in advanced surgical technologies, driving development and commercialization efforts. Collaborate with cross-functional teams to enhance orthopedic outcomes and proc...
1 week ago
Principal AI Platform Engineer
$139K - $232K *
Elevate enterprise AI capabilities by designing and implementing Generative AI solutions. Lead technical discussions, mentor talent, and drive best practices to ensure scalable, responsible AI adoptio...
3 weeks ago
Technology Solutions Professional
$73K - $100K *
Join us to ensure the quality and reliability of technology solutions by testing software applications and system configurations, collaborating with cross-functional teams to identify defects and vali...
2 days ago
Senior Enterprise Services Identity Engineer (Dallas, TX LOCAL CANDIDATES ONLY)
$120K - $145K *
Join a team that's shaping secure identity solutions across the enterprise. Lead the design and implementation of identity and access controls, ensuring compliance and operational efficiency while col...
Today
$77K - $93K *
Transform IT/OT network infrastructure by implementing secure, scalable solutions. Collaborate with teams to ensure robust performance and compliance while managing network security and troubleshootin...
1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.