IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$86K - $144K *
Unlock potential by leading the design and development of scalable generative AI services, ensuring architectural integrity and mentoring teams. Collaborate with cross-functional stakeholders to drive...
Reposted 3 days ago
Staff Machine Learning Engineer - VoIP Infrastructure
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Partner with us to design and implement VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration while mentoring colleagues and...
1 week ago
Staff Machine Learning Engineer - VoIP Infrastructure
$176K - $308K *
Drive the design and implementation of VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration of telephony platforms while men...
1 week ago
Staff Machine Learning Engineer - VoIP Infrastructure
$176K - $308K *
Champion the design and implementation of VoIP infrastructure, enhancing AI-driven voice workloads. Collaborate across teams to ensure seamless integration and operational excellence while mentoring p...
1 week ago
$90K - $110K *
Empower your career by bridging technical solutions and customer needs in the drive-thru technology space. Collaborate with Sales and Product teams to design and deliver innovative solutions that enha...
2 weeks ago
Systems Engineer, Lead Consultant Identity & Authentication - Remote
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Transform your career by leading innovative Identity & Authentication solutions. Drive complex network technology initiatives, enhance system resilience, and collaborate with cross-functional teams to...
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Shape the future of technical recruiting by sourcing top engineering and architecture talent. Collaborate with hiring managers to drive continuous growth through innovative strategies and relationship...
Reposted 1 week ago
OpenText / Application Workflow SME
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Empower government projects as an OpenText Application Workflow SME, leveraging your extensive ECM expertise to enhance workflows and guide implementation best practices in a hybrid role with occasion...
Reposted yesterday
Microsoft Platform Technical Specialist
$100K - $120K *
Transform data solutions for Federal clients by joining a dynamic team focused on modernizing critical IT systems. Collaborate with cross-functional experts to drive impactful projects and enhance ope...
Reposted 3 days ago
Continuous Improvement Engineer
$120K - $135K *
Drive operational excellence by leveraging data analysis and Lean Six Sigma methodologies. Lead initiatives that enhance performance across functions, mentor teams, and align improvements with strateg...
1 week ago
Senior Cyber Security Consultant
$110K - $130K *
Shape the future of cybersecurity in higher education by delivering expert assessments, advisory services, and tailored remediation plans that empower institutions to enhance their security posture an...
Today
Director of Strategic Accounts - Mid-Market Bay Area
$122K - $187K *
Lead strategic initiatives to drive sales growth and enhance customer relationships within assigned accounts, leveraging your expertise in enterprise software to exceed quotas and deliver tailored sol...
2 weeks ago
$135K - $160K *
Accelerate progress at a leading software firm by owning the technical direction of AI-driven products. Collaborate across teams to establish standards, enhance workflows, and ensure safe, scalable ag...
3 weeks ago
Practice Manager - Managed Services
$92K - $186K *
Lead the charge in enhancing operational excellence by driving process efficiency and supporting change initiatives. Collaborate across teams to optimize resources and consistently execute strategic i...
1 month ago
Senior Director Analyst - IAM & AI
$172K - $202K *
Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...
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$95K - $105K *
Drive operational excellence as an Operations Analyst, balancing compliance and user experience. Leverage AI tools to analyze data, identify fraud patterns, and suggest process improvements while coll...
2 weeks ago
$135K - $160K *
Join our team to tackle complex payroll challenges by building intuitive software solutions that enhance operational efficiency and support thousands of businesses in managing their payroll processes...
4 weeks ago
Senior Backend Engineer, Integrations
$170K - $235K *
Join a team that's transforming integrations into a cohesive, high-quality API platform. You will lead backend development and operational reliability, driving collaborations and mentoring initiatives...
3 weeks ago
$150K - $190K *
Transform customer security strategies by collaborating with sales teams to identify needs, demonstrate solutions, and educate partners on best practices, ensuring organizations are safeguarded agains...
Today
Senior Site Reliability Engineer I
$95K - $158K *
Drive the reliability and scalability of critical systems by leading automation efforts. Collaborate with engineering teams to enhance performance and deliver exceptional customer experiences while ma...
3 weeks ago
$81K - $138K *
Optimize customer support operations by triaging issues, enhancing data services, and driving platform adoption. Collaborate with cross-functional teams to improve user experiences and operational eff...
3 days ago
$110K - $130K *
Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...
Reposted 3 weeks ago
$142K - $168K *
Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...
1 week ago
$66K - $106K *
Contribute to the modernization of America's airspace by executing software installations and updates for the FAA's Terminal Flight Data Manager program, ensuring operational readiness and compliance...
4 days ago
$122K - $183K *
Manage and optimize global equity compensation programs, ensuring accurate transactions, compliance, and enhanced employee experience while collaborating with cross-functional teams to streamline oper...
1 month ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.