IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$95K - $114K *

Transform data systems and pipelines to empower AI/ML applications, collaborating with technical teams to enhance mission-critical operations and ensure data quality across the Navy IT ecosystem...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $144K *

Unlock potential by leading the design and development of scalable generative AI services, ensuring architectural integrity and mentoring teams. Collaborate with cross-functional stakeholders to drive...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$138K - $165K *

Partner with us to design and implement VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration while mentoring colleagues and...

Boston, MARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $308K *

Drive the design and implementation of VoIP infrastructure and AI-driven voice workloads. Collaborate across teams to enhance performance, scalability, and integration of telephony platforms while men...

Seattle, WARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$176K - $308K *

Champion the design and implementation of VoIP infrastructure, enhancing AI-driven voice workloads. Collaborate across teams to ensure seamless integration and operational excellence while mentoring p...

Dallas, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Empower your career by bridging technical solutions and customer needs in the drive-thru technology space. Collaborate with Sales and Product teams to design and deliver innovative solutions that enha...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $143K *

Transform your career by leading innovative Identity & Authentication solutions. Drive complex network technology initiatives, enhance system resilience, and collaborate with cross-functional teams to...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Shape the future of technical recruiting by sourcing top engineering and architecture talent. Collaborate with hiring managers to drive continuous growth through innovative strategies and relationship...

CanadaRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$250K - $250K+*

Empower government projects as an OpenText Application Workflow SME, leveraging your extensive ECM expertise to enhance workflows and guide implementation best practices in a hybrid role with occasion...

RemoteRemote

Reposted today

  •   8 - 10 years exp.  •   Staffing

$100K - $120K *

Transform data solutions for Federal clients by joining a dynamic team focused on modernizing critical IT systems. Collaborate with cross-functional experts to drive impactful projects and enhance ope...

Virginia, USRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $135K *

Drive operational excellence by leveraging data analysis and Lean Six Sigma methodologies. Lead initiatives that enhance performance across functions, mentor teams, and align improvements with strateg...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Shape the future of cybersecurity in higher education by delivering expert assessments, advisory services, and tailored remediation plans that empower institutions to enhance their security posture an...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$122K - $187K *

Lead strategic initiatives to drive sales growth and enhance customer relationships within assigned accounts, leveraging your expertise in enterprise software to exceed quotas and deliver tailored sol...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Accelerate progress at a leading software firm by owning the technical direction of AI-driven products. Collaborate across teams to establish standards, enhance workflows, and ensure safe, scalable ag...

Utah, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$92K - $186K *

Lead the charge in enhancing operational excellence by driving process efficiency and supporting change initiatives. Collaborate across teams to optimize resources and consistently execute strategic i...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$172K - $202K *

Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...

RemoteRemote

Reposted 6 days ago

  •   11 - 15 years exp.  •   Business Services

$95K - $105K *

Drive operational excellence as an Operations Analyst, balancing compliance and user experience. Leverage AI tools to analyze data, identify fraud patterns, and suggest process improvements while coll...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Join our team to tackle complex payroll challenges by building intuitive software solutions that enhance operational efficiency and support thousands of businesses in managing their payroll processes...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $235K *

Join a team that's transforming integrations into a cohesive, high-quality API platform. You will lead backend development and operational reliability, driving collaborations and mentoring initiatives...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $158K *

Drive the reliability and scalability of critical systems by leading automation efforts. Collaborate with engineering teams to enhance performance and deliver exceptional customer experiences while ma...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$81K - $138K *

Optimize customer support operations by triaging issues, enhancing data services, and driving platform adoption. Collaborate with cross-functional teams to improve user experiences and operational eff...

Alabama, USRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$142K - $168K *

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Transform your career by leading the modernization of our software delivery ecosystem. Collaborate across teams to enhance developer productivity and streamline CI/CD processes while driving automatio...

Oak Brook, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$66K - $106K *

Contribute to the modernization of America's airspace by executing software installations and updates for the FAA's Terminal Flight Data Manager program, ensuring operational readiness and compliance...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.