IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$160K - $210K *

Pioneer your career by leveraging your full-stack development expertise to design and implement innovative software solutions. Collaborate with teams to support critical federal missions through IT mo...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$135K - $160K *

Join a dynamic team to drive technical pre-sales, mentor peers, and enhance customer relationships. Own the sales process for strategic accounts, ensuring seamless transitions and fostering growth thr...

San Francisco, CARemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$91K - $127K *

Unlock your potential by driving growth in Hybrid Infrastructure solutions. Lead strategic account management, cultivate relationships, and enhance market presence while achieving sales targets in a d...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $179K *

Join our team to provide advanced application support for WMS and ERP systems, ensuring operational stability. Collaborate with cross-functional teams to troubleshoot, manage escalations, and improve...

Dallas, TXRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Champion the development of an AI platform by leading a team to architect and build essential systems for AI-driven applications, ensuring reliability and scalability while collaborating with cross-fu...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $150K *

Join a team that's engineering innovative cloud solutions, ensuring stability and performance while driving continuous improvement across scalable environments. Your expertise will shape the future of...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage with customers to evaluate and implement solutions, driving technical discovery and adoption. Collaborate with sales teams to demonstrate value, manage multiple projects, and identify expansion...

San Francisco, CARemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Explore exciting challenges in AI evaluation by developing frameworks and custom validators for cutting-edge machine learning applications. Collaborate to enhance the quality and reliability of AI age...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $140K *

Engage in advanced cybersecurity incident response, leading investigations and recovery efforts. Collaborate with cross-functional teams to enhance security posture and document findings, ensuring org...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Help us optimize system solutions by analyzing user needs, documenting requirements, and bridging the gap between IT and business. You will play a key role in driving system development and implementa...

Washington, DCRemote

4 weeks ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Develop your expertise in security as you tackle risks across application, infrastructure, and corporate domains. Join a dynamic team that balances security measures with business needs while protecti...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Drive impactful cybersecurity initiatives by developing strategies, designing secure infrastructures, and implementing advanced controls. Engage with clients to enhance their Microsoft Cloud security...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join our dynamic Delivery team to design and develop robust data pipelines, leveraging cloud technologies and distributed systems while ensuring optimal performance and scalability for our clients' da...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Join a dynamic team to manage complex projects, ensuring quality control and timely deliverables while coordinating with engineers and stakeholders. Drive continuous improvement and provide analytical...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $270K *

Lead the charge in transforming healthcare workflows with AI solutions, optimizing performance, and collaborating across teams to create scalable systems that enhance clinical and revenue outcomes...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$114K - $252K *

Inspire innovation by developing scalable cloud software solutions that enhance mission-critical operations in a collaborative environment, translating complex requirements into secure tools on Google...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Pleasanton, CARemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $185K *

Champion the development of high-trust engineering teams while managing intake, capacity planning, and operational excellence. Drive delivery and foster collaboration across functions to meet evolving...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $103K *

Optimize and maintain Cognos and Informatica applications across multiple client environments. Collaborate with teams to enhance performance, troubleshoot issues, and ensure timely updates while adher...

Florham Park, NJRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

Join a team that's revolutionizing the CI/CD landscape by automating golden image lifecycle management across Linux, macOS, and Windows. Contribute your expertise to enhance image deployment efficienc...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $180K *

Innovate with us to lead a dynamic team in designing and supporting cutting-edge technical infrastructure. Drive impactful projects, mentor junior engineers, and enhance operational stability while le...

Texas, USRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $160K *

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $315K *

Create and implement robust security architectures across enterprise, cloud, and infrastructure environments, ensuring compliance with industry standards while guiding security initiatives and influen...

Carlsbad, CARemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$75K - $158K *

Join a dynamic team to ensure the quality and compliance of Oracle HCM systems across federal agencies. Design and execute test strategies, automate testing processes, and validate integrations, ensur...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.