IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$160K - $210K *
Pioneer your career by leveraging your full-stack development expertise to design and implement innovative software solutions. Collaborate with teams to support critical federal missions through IT mo...
2 weeks ago
$110K - $130K *
Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...
3 weeks ago
Enterprise Sales Engineer - Strategic, Consumer Business Services
$135K - $160K *
Join a dynamic team to drive technical pre-sales, mentor peers, and enhance customer relationships. Own the sales process for strategic accounts, ensuring seamless transitions and fostering growth thr...
Today
Consulting Solution Executive – Hybrid Infrastructure
$91K - $127K *
Unlock your potential by driving growth in Hybrid Infrastructure solutions. Lead strategic account management, cultivate relationships, and enhance market presence while achieving sales targets in a d...
2 weeks ago
Senior Tecsys Elite WMS / Distribution ERP Specialist - Remote
$92K - $179K *
Join our team to provide advanced application support for WMS and ERP systems, ensuring operational stability. Collaborate with cross-functional teams to troubleshoot, manage escalations, and improve...
Reposted 2 days ago
$150K - $180K *
Champion the development of an AI platform by leading a team to architect and build essential systems for AI-driven applications, ensuring reliability and scalability while collaborating with cross-fu...
2 weeks ago
$135K - $150K *
Join a team that's engineering innovative cloud solutions, ensuring stability and performance while driving continuous improvement across scalable environments. Your expertise will shape the future of...
3 days ago
$110K - $130K *
Engage with customers to evaluate and implement solutions, driving technical discovery and adoption. Collaborate with sales teams to demonstrate value, manage multiple projects, and identify expansion...
Yesterday
Senior ML / Evaluation Engineer
$135K - $160K *
Explore exciting challenges in AI evaluation by developing frameworks and custom validators for cutting-edge machine learning applications. Collaborate to enhance the quality and reliability of AI age...
3 weeks ago
Cybersecurity Senior Incident Response Analyst - Remote based in the US
$103K - $140K *
Engage in advanced cybersecurity incident response, leading investigations and recovery efforts. Collaborate with cross-functional teams to enhance security posture and document findings, ensuring org...
2 weeks ago
$100K - $120K *
Help us optimize system solutions by analyzing user needs, documenting requirements, and bridging the gap between IT and business. You will play a key role in driving system development and implementa...
4 weeks ago
$110K - $130K *
Develop your expertise in security as you tackle risks across application, infrastructure, and corporate domains. Join a dynamic team that balances security measures with business needs while protecti...
3 weeks ago
CyberSecurity Consultant | Microsoft Azure
$110K - $130K *
Drive impactful cybersecurity initiatives by developing strategies, designing secure infrastructures, and implementing advanced controls. Engage with clients to enhance their Microsoft Cloud security...
4 weeks ago
$110K - $130K *
Join our dynamic Delivery team to design and develop robust data pipelines, leveraging cloud technologies and distributed systems while ensuring optimal performance and scalability for our clients' da...
4 weeks ago
$80K - $100K *
Join a dynamic team to manage complex projects, ensuring quality control and timely deliverables while coordinating with engineers and stakeholders. Drive continuous improvement and provide analytical...
3 weeks ago
$140K - $270K *
Lead the charge in transforming healthcare workflows with AI solutions, optimizing performance, and collaborating across teams to create scalable systems that enhance clinical and revenue outcomes...
2 weeks ago
$114K - $252K *
Inspire innovation by developing scalable cloud software solutions that enhance mission-critical operations in a collaborative environment, translating complex requirements into secure tools on Google...
Reposted 1 week ago
Technical Customer Success / Customer Program Manager
$110K - $130K *
Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...
Reposted 3 weeks ago
Engineering Manager, Enablement
$150K - $185K *
Champion the development of high-trust engineering teams while managing intake, capacity planning, and operational excellence. Drive delivery and foster collaboration across functions to meet evolving...
Yesterday
ETL/BI Application Engineer - Informatica/Cognos
$79K - $103K *
Optimize and maintain Cognos and Informatica applications across multiple client environments. Collaborate with teams to enhance performance, troubleshoot issues, and ensure timely updates while adher...
6 days ago
Infrastructure Engineer III, TechOps CICD Image Management (Remote)
$120K - $180K *
Join a team that's revolutionizing the CI/CD landscape by automating golden image lifecycle management across Linux, macOS, and Windows. Contribute your expertise to enhance image deployment efficienc...
Reposted 1 week ago
Staff Systems Engineer - Mainframe MQ/CICS (Remote)
$80K - $180K *
Innovate with us to lead a dynamic team in designing and supporting cutting-edge technical infrastructure. Drive impactful projects, mentor junior engineers, and enhance operational stability while le...
2 days ago
Lead Specialist, Technical Architect
$150K - $160K *
Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...
1 week ago
Principal Systems Security Engineer
$200K - $315K *
Create and implement robust security architectures across enterprise, cloud, and infrastructure environments, ensuring compliance with industry standards while guiding security initiatives and influen...
Reposted 1 week ago
HCM Test Automation & Quality Engineer
$75K - $158K *
Join a dynamic team to ensure the quality and compliance of Oracle HCM systems across federal agencies. Design and execute test strategies, automate testing processes, and validate integrations, ensur...
Reposted 1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.