IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$114K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower teams by managing project implementations, ensuring quality service handoff, and optimizing system performance through technical oversight and coordinated customer engagement...

London, ONRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Shape the future of SaaS Cyber Solutions by driving pipeline generation, building partnerships, and representing the brand at key events. Collaborate with teams to enhance customer feedback and execut...

Toronto, ONRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$124K - $210K *

Drive customer success by leading a team of engineers to enhance GitLab adoption, develop scalable enablement programs, and collaborate with cross-functional teams to achieve measurable business outco...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $114K *

Transform your career by overseeing OSP construction projects across multiple locations. Collaborate with diverse teams to ensure compliance, manage budgets, and drive successful implementation of fib...

Beaver Dam, WIRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$130K - $150K *

Elevate project success by managing the lifecycle of commercial sales initiatives. Collaborate across teams to ensure accurate documentation, financial oversight, and timely invoicing, driving efficie...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to enhancing security across cloud environments. Leverage your expertise in cybersecurity to implement and optimize robust security solutions, ensuring the protection of s...

Miami Lakes, FLRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $250K *

Engage with clients as a trusted advisor, driving technical sales and solution design in cybersecurity. Collaborate with teams to translate complex challenges into impactful solutions, ensuring alignm...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Shape the future of federal financial operations by driving user adoption and change management for a new tool. Collaborate with stakeholders to enhance user experience, streamline processes, and ensu...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$122K - $211K *

Join a dynamic team as a DevOps Engineer, enhancing cloud infrastructure and CI/CD pipelines. Collaborate with developers and cybersecurity experts to ensure reliable software delivery and operational...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $216K *

Champion the development of high-performance REST APIs, leading architectural decisions and mentoring engineers. Collaborate across teams to enhance system performance and establish best practices in...

Cambridge, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $104K *

Take ownership of remote technical support for MR and CT equipment, ensuring quality issue resolution and customer satisfaction. Work closely with engineers and clients, leveraging extensive troublesh...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Innovate with us to create stunning UI elements and dynamic JavaScript systems. Oversee project priorities and meet deadlines while delivering exceptional web development solutions...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join us in owning the networking hardware category to streamline innovations! You'll negotiate with OEMs, manage dual-sourcing complexities, and align buying plans with engineering roadmaps for optima...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate solutions as you design and develop scalable UI applications, ensuring top-tier user experience and performance. Collaborate across teams, enforce coding standards, and lead projects to deliv...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Contribute to the growth of our clients by sourcing and attracting top talent through innovative recruiting strategies. Partner with stakeholders to enhance talent acquisition processes while becoming...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$88K - $105K *

Contribute to the effective management of the ServiceNow platform, ensuring optimal performance and user satisfaction through system upgrades, troubleshooting, reporting, and collaboration with stakeh...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Accelerate progress at the forefront of cybersecurity by designing, deploying, and supporting security technologies. Collaborate with clients to enhance their security posture while aligning with busi...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $175K *

Drive reliability and scalability as a technical leader in cloud infrastructure, enhancing the performance of AI and manufacturing data systems through collaboration and innovation to meet operational...

Ann Arbor, MIRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $177K *

Elevate your career by mastering Oracle software engineering in a dynamic, remote environment. Collaborate with a skilled team to enhance database performance and support critical applications while d...

United StatesRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$104K - $153K *

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $172K *

Accelerate progress at the intersection of security and cloud infrastructure, leading a team to optimize AWS environments, implement DevSecOps practices, and enhance automation for secure software del...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$94K - $172K *

Join our expanding Sales Engineering team to provide technical expertise and support during customer evaluations, ensuring successful adoption of our solutions while driving revenue growth through con...

Denver, CORemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in providing strategic risk management solutions for high-profile clients. Drive growth and profitability while mentoring teams and influencing market trends through expert knowledge a...

Solon, OHRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $155K *

Join our team as a Principal Security Engineer, where you'll design and enhance security solutions, shape strategy, and lead initiatives to protect enterprise assets while mentoring junior engineers a...

Pennsylvania, USRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.