IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$135K - $160K *

Transform product security by leading strategy, conducting threat modeling, and collaborating across teams to ensure secure design and compliance. Drive innovation in security practices while mentorin...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate network operations by leading complex incident responses and mentoring teams. Collaborate with cross-functional partners to enhance network reliability and operational maturity across global e...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Deliver innovative solutions by enhancing AI agent capabilities, debugging runtime issues, and building testing tools. Collaborate closely with client data and improve system performance in a dynamic...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$202K - $318K *

Accelerate progress at our AI-driven platform by leading a high-performing engineering team. Oversee technical direction, manage people, and ensure quality to deliver impactful agent experiences acros...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$218K - $286K *

Unlock potential by leading technical transformations and driving strategic growth. Collaborate with Account Executives to deliver innovative solutions, leveraging AI and modern technologies to create...

Glendale, CARemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$167K - $245K *

Empower software quality by developing testing strategies, frameworks, and automation. Collaborate with engineers to enhance functionality, reliability, and performance of complex software agents acro...

San Jose, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Build, enhance, and optimize conversational AI solutions using NICE Cognigy, focusing on delivering seamless customer experiences and streamlined support through advanced chatbot and virtual assistant...

Overland Park, KSRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engineer robust Workday integrations and data solutions, enhancing enterprise applications and financial systems. Collaborate with stakeholders to troubleshoot complex integrations and ensure data int...

Mckinney, TXRemote

2 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Empower healthcare IT delivery by managing a dynamic team, ensuring operational excellence, and driving EMR performance. Collaborate with clinical stakeholders to enhance patient care through effectiv...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Optimize customer service management and AI capabilities by leading ServiceNow implementations, enhancing workflows, and ensuring compliance with governance standards to elevate customer experience an...

South Carolina, USRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$199K - $270K *

Tackle the complexities of backend engineering by developing robust API integrations, building ETL pipelines, and collaborating with cross-functional teams to enhance system reliability and performanc...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive quality assurance for modern healthcare applications, ensuring reliability and maintainability through automated testing, API validation, and collaboration in an Agile environment. Contribute to...

Georgia, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$150K - $170K *

Create robust digital privacy solutions as a Senior Full Stack Engineer. Take ownership of the code, lifecycle, and platform scalability to directly protect sensitive data for thousands of organizatio...

Washington, DCRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Contribute to the development of a robust Kubernetes control plane, enhancing multi-cloud infrastructure and driving scalable architecture for enterprise-grade cloud services...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive the development and maintenance of SCADA applications in a dynamic Remote Operations Center, collaborating with engineers and operators to enhance monitoring and operational support for power ge...

Houston, TXRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $145K *

Champion innovative solutions as a Senior Business Analyst, driving requirements gathering and Agile processes to enhance custom applications for DHS. Collaborate with teams to streamline operations a...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $100K *

Manage day-to-day billing operations and client support in the energy sector. Lead client interactions, troubleshoot technical issues, and collaborate with internal teams to enhance service delivery a...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$75K - $158K *

Contribute to the security of critical Oracle systems by designing and implementing cyber controls. Collaborate with teams to ensure compliance, support testing phases, and produce quality deliverable...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive the design and support of operational Active Network Management Systems, ensuring seamless integration and functionality throughout their lifecycle while collaborating with internal teams and cu...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$224K - $431K *

Champion the advancement of open-source Linux kernel support for NVIDIA GPUs. Collaborate with global teams to develop virtualization features in Rust and C, driving technical proposals and enhancing...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$88K - $163K *

Transform the future of C4I modernization by shaping system architecture and capabilities. Collaborate with an international team to define requirements, develop documentation, and ensure alignment wi...

Colorado, USRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Engage in designing and implementing robust cybersecurity solutions while managing security technologies and cloud services. Collaborate across teams to ensure operational performance and support clie...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$114K - $252K *

Lead the charge in architecting and implementing a cutting-edge AI platform for federal oversight, driving innovation with technical leadership and ensuring security and compliance across complex clou...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.