IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$176K - $327K *

Lead the executive search lifecycle for VP and SVP roles, partnering with senior leaders to develop strategies that attract top-tier talent while ensuring a seamless candidate experience and complianc...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $195K *

Empower enterprise clients by managing strategic relationships, driving revenue growth, and aligning solutions with business objectives. Lead cross-functional teams to deliver exceptional outcomes and...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion security excellence by designing and implementing robust security controls across hybrid environments, collaborating with cross-functional teams to enhance overall protection and response cap...

CanadaRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $107K *

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Join us to enhance the security posture of our production platform. As an Infrastructure Security Engineer, you'll drive remediation efforts, build security frameworks, and collaborate with teams to p...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of cloud operations by enhancing reliability and efficiency in production environments. Collaborate with teams to ensure robust monitoring, automate processes, and support critical sy...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that’s dedicated to innovation and quality in software by leading automation testing efforts. As a pivotal Senior QA Engineer, you’ll enhance user experience through rigorous testing and c...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $120K *

Join us to drive innovative talent acquisition strategies across regions, enhancing recruitment processes for diverse roles. Collaborate with teams to attract top talent and ensure compliance while pr...

New York, NYRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $120K *

Advance your career by implementing innovative SaaS solutions, configuring custom workflows, and driving system integration projects. Collaborate with a dynamic team to tackle complex challenges and d...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $142K *

Help us deliver cutting-edge GenAI and HPC solutions by deploying and optimizing GPU-accelerated systems. Join a dynamic team to enhance performance and support enterprise customers across the U.S. in...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$122K - $158K *

Join a dynamic team as a GenAI & HPC Delivery Engineer, driving cutting-edge GPU solutions and optimizing performance for AI and HPC infrastructures. Engage directly with customers, ensuring successfu...

Austin, TXRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$122K - $158K *

Join us to elevate cutting-edge HPC and GenAI solutions through hands-on deployment, configuration, and optimization of GPU-accelerated systems, while collaborating with enterprise customers across th...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $180K *

Drive impactful GTM systems strategy by optimizing processes and technology. Collaborate with cross-functional teams to enhance customer engineering workflows, ensuring alignment and continuous improv...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential as an IT Security Analyst, collaborating directly with federal cybersecurity teams to strengthen security posture, drive compliance, and manage risks in a dynamic environment cri...

Stennis Space Center, MSRemote

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$81K - $130K *

Join a dynamic team dedicated to providing exceptional support for high-resolution mass spectrometry instruments. Leverage your technical expertise to install, troubleshoot, and maintain equipment whi...

California, USRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$129K - $193K *

Partner with us to transform workflows through innovative AI applications, enhancing both internal operations and user experience. In this high-ownership role, you'll build and evaluate end-to-end sol...

Salt Lake City, UTRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$74K - $123K *

Unlock potential by leading proactive threat detection and response efforts. Collaborate with a skilled team to investigate cyber threats, mentor junior analysts, and enhance security operations, ensu...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Unlock your potential as a technical leader driving enterprise identity and messaging services. Manage a talented team of engineers, ensuring reliable operations and security in a hybrid environment w...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a team that's shaping the future of IT solutions by driving revenue growth, building strategic client relationships, and implementing Cloud, Data & AI initiatives with major brands. Your impact w...

CanadaRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Innovate incident response by leveraging AI and human expertise to enhance threat detection, investigation, and containment across a dynamic cloud environment. Collaborate with cross-functional teams...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$167K - $245K *

Unlock the potential of software agents by driving innovative design, development, and deployment across diverse environments. Collaborate in an agile setting to enhance capabilities that enforce netw...

San Jose, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$167K - $245K *

Execute the development and enhancement of runtime security features for Windows-based systems. Collaborate with teams to design efficient endpoints, contributing security and reliability across diver...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$160K - $200K *

Transform the future of IT operations by leading the development of scalable software solutions. Collaborate with cross-functional teams to enhance product features and ensure high-quality standards w...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Play a key role in designing and optimizing enterprise-scale cloud environments and CI/CD pipelines, collaborating cross-functionally to enhance operations, automate processes, and support mission-cri...

Sterling, VARemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $103K *

Manage and optimize enterprise middleware platforms, driving performance and support for IBM solutions. Collaborate with teams to implement best practices and troubleshoot issues in high availability...

Florham Park, NJRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.