IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$135K - $160K *
Transform the future of cloud infrastructure by automating and optimizing systems for reliability, performance, and scalability, collaborating with engineering teams to embed best practices and foster...
3 weeks ago
$150K - $190K *
Join a team that's dedicated to providing comprehensive cybersecurity solutions. Collaborate with sales, educate customers, and drive meetings to address security challenges while showcasing innovativ...
Reposted 6 days ago
$110K - $130K *
Innovate solutions in software development, driving impactful changes across applications and frameworks. Lead initiatives to enhance functionality, ensure quality, and optimize performance in e-comme...
3 weeks ago
Database Administrator- Production Support
$111K - $150K *
Lead the management of mission-critical database environments, ensuring high availability and performance. Collaborate with teams to troubleshoot issues, develop best practices, and implement innovati...
2 weeks ago
AI & Automation Operational Engineer-II
$110K - $130K *
Empower enterprise automation by designing, developing, and optimizing solutions using Automation Anywhere, Python, and Power Apps. Collaborate with cross-functional teams to deliver scalable, secure...
Today
Staff Forward Deployed Engineer - Applied AI (Remote)
$125K - $150K *
Innovate with us to transform manual workflows into efficient AI-driven solutions. As a Staff Forward Deployed Engineer, you'll collaborate closely with teams to streamline processes, enhancing produc...
2 days ago
SENIOR KNOWLEDGE MANAGEMENT ANALYST
$87K - $135K *
Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...
3 days ago
Medium Voltage Products Supervisor, Remote Support
$92K - $115K *
Shape the future of Medium Voltage support by leading a dynamic team, enhancing customer satisfaction, and driving operational efficiency across regions. Collaborate with diverse teams to ensure top-t...
6 days ago
Engagement Manager, Managed Services (Networking)
$175K - $225K *
Drive successful customer engagements by managing technical sales processes, designing enterprise-level solutions, and building strong relationships to close deals. Leverage your expertise to enhance...
Reposted 2 weeks ago
Director, Client Service / Technical Customer Support
$102K - $125K *
Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...
2 weeks ago
$110K - $130K *
Lead the charge in designing and optimizing enterprise network solutions, mentoring engineers, and managing key projects. Collaborate with clients to enhance their network infrastructure while ensurin...
Reposted 4 weeks ago
$110K - $130K *
Unlock potential by designing and implementing enterprise identity solutions, ensuring secure access across cloud and hybrid environments while collaborating with cross-functional teams to enhance IAM...
Today
Senior Data & AI Platform Engineer
$125K - $150K *
Join a dynamic team to design and build a robust data platform that enhances product performance and supports AI initiatives, ensuring data integrity and accessibility for internal and customer-facing...
2 weeks ago
Senior DevOps and Infrastructure Engineer
$125K - $150K *
Join a team that's dedicated to enhancing our technical infrastructure, ensuring high availability and reliability of systems while leading DevOps and Infrastructure teams to implement best practices...
1 week ago
$100K - $130K *
Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...
Reposted 4 weeks ago
$109K - $150K *
Shape the future of security solutions by guiding complex Managed Services integrations. Collaborate with teams to align customer strategies, mitigate risks, and ensure compliance, while leading techn...
2 weeks ago
$80K - $95K *
Contribute to innovative automated storage solutions by developing competitive proposals and collaborating with sales teams to ensure project feasibility and execution, enhancing customer satisfaction...
3 weeks ago
$50K - $130K *
Accelerate progress at a dynamic team, developing scalable software solutions while enhancing technical and leadership skills. Collaborate with diverse teams to create, deploy, and support application...
4 days ago
$150K - $180K *
Join a team that's leading the modernization of a legacy system. Drive architectural decisions, enhance engineering practices, and foster a culture of innovation while ensuring reliable delivery and c...
1 week ago
Senior Virtualization & Orchestration Engineer
$135K - $160K *
Transform infrastructure by designing and building scalable GPU systems for AI cloud platforms, focusing on virtualization, Kubernetes, and automation to enhance performance and reliability across mul...
2 weeks ago
$110K - $138K *
Drive cybersecurity excellence by assessing and securing technology environments during mergers and acquisitions, ensuring compliance and integration of critical systems across diverse platforms...
1 week ago
Senior Field Service Technician-1
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll execute critical service tasks, enhance customer satisfaction, and drive operational improve...
Today
$79K - $143K *
Join a team that's redefining release engineering by optimizing CI/CD pipelines, integrating AI solutions, and ensuring high-quality software delivery through innovative automation and collaboration w...
1 week ago
$75K - $158K *
Elevate enterprise testing by managing Tricentis Tosca for automated quality assurance. Collaborate with cross-functional teams to enhance testing maturity, ensure platform stability, and support miss...
Reposted 1 week ago
Senior IT Systems Desktop Engineer
$85K - $142K *
Empower innovation by leading the design and management of global endpoint environments. Collaborate with diverse teams to optimize efficiency, provide expert support, and mentor junior engineers in t...
Reposted 1 week ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.