IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$135K - $160K *

Transform the future of cloud infrastructure by automating and optimizing systems for reliability, performance, and scalability, collaborating with engineering teams to embed best practices and foster...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $190K *

Join a team that's dedicated to providing comprehensive cybersecurity solutions. Collaborate with sales, educate customers, and drive meetings to address security challenges while showcasing innovativ...

New York, NYRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate solutions in software development, driving impactful changes across applications and frameworks. Lead initiatives to enhance functionality, ensure quality, and optimize performance in e-comme...

Indiana, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$111K - $150K *

Lead the management of mission-critical database environments, ensuring high availability and performance. Collaborate with teams to troubleshoot issues, develop best practices, and implement innovati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower enterprise automation by designing, developing, and optimizing solutions using Automation Anywhere, Python, and Power Apps. Collaborate with cross-functional teams to deliver scalable, secure...

Pennsylvania, USRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Innovate with us to transform manual workflows into efficient AI-driven solutions. As a Staff Forward Deployed Engineer, you'll collaborate closely with teams to streamline processes, enhancing produc...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$87K - $135K *

Unlock your potential by leading a dynamic Knowledge Management program that enhances IT support services, fosters collaboration, and drives efficiency for a large-scale enterprise environment. Make a...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$92K - $115K *

Shape the future of Medium Voltage support by leading a dynamic team, enhancing customer satisfaction, and driving operational efficiency across regions. Collaborate with diverse teams to ensure top-t...

Cambridge, ONRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$175K - $225K *

Drive successful customer engagements by managing technical sales processes, designing enterprise-level solutions, and building strong relationships to close deals. Leverage your expertise to enhance...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$102K - $125K *

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in designing and optimizing enterprise network solutions, mentoring engineers, and managing key projects. Collaborate with clients to enhance their network infrastructure while ensurin...

Tampa, FLRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by designing and implementing enterprise identity solutions, ensuring secure access across cloud and hybrid environments while collaborating with cross-functional teams to enhance IAM...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Join a dynamic team to design and build a robust data platform that enhances product performance and supports AI initiatives, ensuring data integrity and accessibility for internal and customer-facing...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's dedicated to enhancing our technical infrastructure, ensuring high availability and reliability of systems while leading DevOps and Infrastructure teams to implement best practices...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$109K - $150K *

Shape the future of security solutions by guiding complex Managed Services integrations. Collaborate with teams to align customer strategies, mitigate risks, and ensure compliance, while leading techn...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Contribute to innovative automated storage solutions by developing competitive proposals and collaborating with sales teams to ensure project feasibility and execution, enhancing customer satisfaction...

Romeoville, ILRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$50K - $130K *

Accelerate progress at a dynamic team, developing scalable software solutions while enhancing technical and leadership skills. Collaborate with diverse teams to create, deploy, and support application...

Georgia, USRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Join a team that's leading the modernization of a legacy system. Drive architectural decisions, enhance engineering practices, and foster a culture of innovation while ensuring reliable delivery and c...

Pennsylvania, USRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$135K - $160K *

Transform infrastructure by designing and building scalable GPU systems for AI cloud platforms, focusing on virtualization, Kubernetes, and automation to enhance performance and reliability across mul...

Bellevue, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $138K *

Drive cybersecurity excellence by assessing and securing technology environments during mergers and acquisitions, ensuring compliance and integration of critical systems across diverse platforms...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$68K - $109K *

Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll execute critical service tasks, enhance customer satisfaction, and drive operational improve...

Georgia, USRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$79K - $143K *

Join a team that's redefining release engineering by optimizing CI/CD pipelines, integrating AI solutions, and ensuring high-quality software delivery through innovative automation and collaboration w...

Ottawa, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $158K *

Elevate enterprise testing by managing Tricentis Tosca for automated quality assurance. Collaborate with cross-functional teams to enhance testing maturity, ensure platform stability, and support miss...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $142K *

Empower innovation by leading the design and management of global endpoint environments. Collaborate with diverse teams to optimize efficiency, provide expert support, and mentor junior engineers in t...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.