IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$73K - $102K *

Transform ERP solutions by customizing modules, integrating features, and ensuring compliance. Collaborate with stakeholders to gather requirements and enhance system performance while maintaining doc...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by designing and optimizing enterprise data solutions in a Databricks Lakehouse environment, supporting critical missions with a focus on scalability and best practices...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Champion the successful delivery of complex projects, guiding financial institutions in adopting innovative loan origination software. Manage timelines, risks, and stakeholder expectations to ensure p...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $107K *

Advance your career by diagnosing and repairing Caterpillar mining equipment. Collaborate with a skilled team to ensure high-quality service and customer satisfaction while adhering to safety standard...

Thunder Bay, ONRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$195K - $307K *

Drive cross-organizational alignment and optimize engineering operations as a trusted advisor to leadership. Leverage deep technical expertise to evaluate complex architectures and ensure strategic in...

Seattle, WARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the development and operation of a cutting-edge Security Observability & Data Platform, enhancing endpoint security, threat detection, and incident response while driving innovation in security s...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's enhancing ServiceNow integrations through eBonding solutions. Leverage your expertise in scripting and integration tools to build and support seamless connections between ServiceNow...

Pennsylvania, USRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Transform customer experiences by designing, integrating, and optimizing innovative automation solutions. Collaborate with diverse clients to deliver technical excellence and enhance service delivery...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock potential by developing innovative software solutions using cutting-edge technologies. Collaborate closely with teams to create high-quality applications while adapting to new tools and process...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Drive the development of scalable software platforms, leveraging AI tools and modern methodologies to enhance performance and quality. Collaborate cross-functionally to build impactful solutions that...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $206K *

Empower customer success by leading strategic service delivery for major accounts. Drive adoption of security solutions, collaborate with C-suite leaders, and manage the entire services lifecycle to m...

Texas, USRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock potential by spearheading innovative educational programs and scientific content development. You'll leverage your expertise in grant writing and medical writing while collaborating with health...

Florida, USRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Media

$96K - $205K *

Empower the Data Center Solutions team by providing expert technical support, evaluating customer needs, and leading strategic projects across the Central US and Latin America, ensuring optimal produc...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Deliver impactful telecom design solutions by overseeing projects, enhancing production efficiency, and collaborating with designers and project managers to meet quality standards and client expectati...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$191K - $293K *

Lead the charge in providing strategic employment law counsel, guiding the People team and stakeholders on compliance, investigations, and policy development to foster a supportive workplace while mit...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Empower top-tier enterprise customers by architecting secure development practices and guiding complex DevSecOps transformations. Serve as a trusted advisor to drive adoption, retention, and measurabl...

Boston, MARemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $134K *

Advance data hall designs and infrastructure projects, optimizing efficiency and scalability while collaborating with teams to ensure compliance and support project delivery...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $134K *

Manage moderate-complexity data hall designs and infrastructure projects, driving operational improvements and design optimizations while collaborating with cross-functional teams to ensure efficient...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $134K *

Design and optimize medium-complexity data hall infrastructure, enhancing operational efficiency while collaborating with cross-functional teams to ensure compliance and support project delivery...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $134K *

Engage in the design and optimization of data hall infrastructure, managing moderate-complexity projects while collaborating with cross-functional teams to enhance operational efficiency and scalabili...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $235K *

Drive the design and implementation of backend services to enhance customer experiences across NodeZero’s licensing, provisioning, and admin systems. Lead efforts to ensure accuracy, scalability, and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $250K *

Join as a Senior Security Engineer to lead our data security infrastructure, ensuring sensitive data is classified and protected across the organization. Collaborate with teams to build innovative sol...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$206K - $283K *

Transform the future of endpoint security by leveraging your expertise to drive technical wins in sales cycles. Collaborate with teams to deliver impactful presentations and build lasting customer rel...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$188K - $282K *

Join a team that's dedicated to driving technical sales excellence by managing and developing the Solutions Engineering team, ensuring alignment with company goals and fostering a customer-focused env...

Olympia Fields, ILRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in designing and building a robust Cluster management platform. Collaborate with distributed teams to enhance observability and optimize performance, utilizing Go and modern telemetry...

North Carolina, USRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.