IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$80K - $95K *

Drive the administration of core SaaS platforms, ensuring seamless integration and functionality across systems. Collaborate with teams to document standards, automate tasks, and support business func...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Take ownership of IT infrastructure and security operations, driving the migration to a Nutanix-based IaaS environment. Collaborate with teams to enhance security, compliance, and automation, utilizin...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in driving customer success and product adoption by managing a team of Scale and Optimize Engineers. Foster innovation, enhance customer relationships, and ensure operational excellenc...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Optimize end-to-end project delivery by developing customer-facing products and internal tools. Collaborate with stakeholders to rapidly turn needs into functional solutions, leveraging AI and modern...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Transform financial operations by supporting ERP implementation, analyzing business processes, and ensuring seamless integration across multiple workstreams. Collaborate with teams to enhance system f...

Washington, DCRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $170K *

Transform the future of EV charging by leading DevOps initiatives, enhancing cloud infrastructure, and ensuring system reliability. Collaborate with cross-functional teams to drive innovation and deli...

Toronto, ONRemote

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$150K - $225K *

Elevate your career by leading a dynamic Security Engineering team. Drive technical direction, own security architecture, and collaborate closely with operations to build robust security platforms and...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive innovation in digital experiences by building and optimizing high-performing web applications. Collaborate with creative teams to enhance customer engagement across platforms while managing the...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Take ownership of IT operations by building support infrastructure, managing vendor relations, and ensuring seamless tech experiences across teams. Collaborate closely with security teams to maintain...

Brooklyn, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Join our team to enhance security and automation in delivery pipelines, driving consistent deployments and compliance through modern DevSecOps practices alongside skilled professionals...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by building and automating security solutions. In this hands-on role, you'll develop CI/CD pipelines, enhance detection workflows, and integrate security tools, all while collabora...

New York, NYRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Join a team that tackles complex technical challenges while shaping the future of AI support. You'll collaborate with customers and engineering teams to resolve issues, improve systems, and enhance us...

Ontario, CARemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$157K - $238K *

Join a team that's redefining security by leveraging AI to enhance application safety. You'll assess vulnerabilities, develop innovative security solutions, and shape the AI security strategy across t...

Denver, CORemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$157K - $238K *

Lead the charge in enhancing application security by integrating AI-driven solutions, conducting assessments, and shaping the AI security strategy across the organization. Collaborate with cross-funct...

Seattle, WARemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $170K *

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $280K *

Join a team that's driving innovation in technical infrastructure. As a Systems Engineer Sr. Principal, you'll lead cross-functional projects, mentor teams, and optimize resources to enhance delivery...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$104K *

Analyze and support security programs, ensuring compliance with regulations while enhancing operational efficiency. Collaborate with management to prioritize projects and improve administrative proces...

Arlington, VARemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Join a team that's dedicated to enhancing healthcare technology by developing and maintaining our Electronic Health Record platform using Ruby. Collaborate in an agile environment to deliver impactful...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive impactful IT project delivery in a multi-site healthcare environment. Lead complex transformations, enhance governance, and foster stakeholder collaboration while ensuring tangible business outc...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $155K *

Grow your career with a dynamic team focused on designing and implementing scalable systems. Collaborate on complex projects, mentor peers, and drive technical excellence while contributing to impactf...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Optimize business processes by leveraging Automation and AI in Retail and Manufacturing. Collaborate with sales and technical teams to deliver tailored solutions, drive customer success, and enhance o...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $164K *

Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$92K - $154K *

Oversee the coordination of network infrastructure deployment for new Data Center builds, ensuring alignment across teams and tracking milestones from cable start to Production Ready. Drive accountabi...

Colorado, USRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $149K *

Take ownership of IAM/PAM systems, driving strategy and implementation for human and AI identities. Leverage expertise in SailPoint, BeyondTrust, and Microsoft Entra to enhance security and governance...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$98K - $127K *

Drive identity and access management initiatives by leveraging expertise in IBM TIM, TAM, and LDAP. Manage user lifecycle, provisioning, and security integration in enterprise environments to enhance...

Florham Park, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.