IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$110K - $130K *

Join a dynamic team focused on enhancing cybersecurity measures for web applications, ensuring compliance with industry standards while managing threats. Utilize your expertise to protect vital data a...

Washington, DCRemote

4 weeks ago

  •   8 - 10 years exp.  •   Staffing

$70K - $117K *

Unlock potential by leveraging your expertise in structural engineering to ensure the integrity and safety of marine vessels. Collaborate with a dynamic team to support critical naval operations and e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $219K *

Lead the charge in delivering complex IT capabilities within secure environments. Oversee program management, systems architecture, and vendor relations while ensuring compliance and effective communi...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $150K *

Transform client relationships and drive business growth through strategic sales execution in Application Modernization Services. Leverage industry expertise and AI knowledge to deliver tailored solut...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$117K - $176K *

Lead the optimization and administration of advanced imaging solutions in a dynamic healthcare setting, enhancing workflows and collaborating with diverse teams to deliver innovative and efficient ser...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in deploying and maintaining advanced technical surveillance tools. Collaborate with investigators to support critical operations, ensuring effective evidence collection while managing...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$65K - $126K *

Join a team that's dedicated to optimizing mainframe network systems. Leverage your expertise in planning, installing, and maintaining software while ensuring system performance and reliability. Colla...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $101K *

Explore the dynamic world of procurement as you evaluate vendor quotes, track purchasing actions, and ensure compliance in IT materials for a key Government program. Play a vital role in optimizing pr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Transform operations by leading critical mechanical systems in AI data centers. Drive technical readiness, oversee audits, and enhance cooling infrastructure to meet rigorous demands while mentoring u...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$142K - $196K *

Unlock potential by enhancing system reliability and observability for resilient production environments. Collaborate across teams to develop automation and tooling that improves incident response, op...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$112K - $193K *

Engineer and enhance observability platforms to deliver actionable insights into user experience. Lead cross-functional teams to optimize performance, reliability, and automation across diverse techno...

Eden Prairie, MNRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$135K - $160K *

Lead the charge in optimizing cloud infrastructure and CI/CD processes, ensuring scalable, secure, and resilient systems. Collaborate with engineering teams to enhance deployment efficiency and drive...

Orlando, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$112K - $150K *

Transform the future of program management by leading strategic initiatives, overseeing budgets, and fostering strong client relationships. Drive operational excellence and ensure program outcomes ali...

Richmond, VARemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$96K - $148K *

Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$91K - $163K *

Empower your career by driving innovative software solutions through end-to-end development, collaborating with Agile teams, and leveraging cutting-edge technologies to enhance product quality and eff...

Eden Prairie, MNRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$125K - $140K *

Optimize web application development by leading design and implementation using .NET Core, ASP.NET, and Angular. Collaborate with teams, mentor junior developers, and ensure code quality while leverag...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $149K *

Transform production reliability by enhancing cloud-based data platforms and pipelines. Collaborate with cross-functional teams to improve operational efficiency, incident response, and observability...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $140K *

Champion the design and implementation of tailored ServiceNow solutions, focusing on optimizing Financial Services Operations through collaboration with stakeholders and integrating best practices for...

CanadaRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $180K *

Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $115K *

Elevate team performance and delivery by leading a technical group, setting clear expectations, providing mentorship, and managing project needs while ensuring quality and employee development in a dy...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of customer relationships by driving value and retention for large organizations, collaborating closely with sales and product teams to ensure success and growth through data-driven i...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$124K - $211K *

Lead the charge in shaping and optimizing enterprise IT infrastructure services, ensuring security, reliability, and continuous improvement across cloud and on-premises environments while developing a...

New Hampshire, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Elevate your career by leading infrastructure architecture initiatives, collaborating with executives, and driving technical engagements in a dynamic environment focused on modern technologies and clo...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Take ownership of technical customer engagements, troubleshooting software issues, and enhancing product reliability. Collaborate with cross-functional teams to drive customer success and inform produ...

Texas, USRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the infrastructure for a groundbreaking healthcare platform by optimizing cloud solutions, implementing CI/CD, and collaborating with cross-functional teams to enhance clinical AI/ML offerin...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.