IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$93K - $114K *
Take ownership of HVAC system operations in data centers, leading a team of technicians to ensure optimal performance, maintenance, and compliance with industry standards, while prioritizing safety an...
3 weeks ago
Staff Application Security Engineer
$182K - $215K *
Join our team to oversee application security, manage vulnerability pipelines, and collaborate with engineering teams to enhance security practices. Drive incident response and advocate for security a...
2 weeks ago
Field Service Technician HVAC - Data Center
$62K - $104K *
Join our team to travel nationwide, servicing and troubleshooting cutting-edge Data Center HVAC equipment. Utilize your expertise in electrical and refrigeration systems while managing customer projec...
4 weeks ago
Field Service Technician HVAC - Data Center
$62K - $104K *
Help us ensure peak performance at our Data Centers by delivering expert HVAC services. You'll travel extensively to troubleshoot, commission, and maintain critical equipment, ensuring our customers...
4 weeks ago
Field Service Technician HVAC - Data Center
$62K - $104K *
Transform the future of data centers by expertly troubleshooting, commissioning, and servicing HVAC systems. This crucial role demands independence, strong diagnostics, and project management skills a...
4 weeks ago
Field Service Technician HVAC - Data Center
$62K - $104K *
Lead critical HVAC installations by traveling to data centers nationwide. Oversee equipment commissioning, diagnostics, and troubleshooting while collaborating with diverse teams to ensure efficient o...
4 weeks ago
Security Engineer, Offensive Security
$125K - $150K *
Innovate offensive security strategies by building programs, conducting red team operations, and collaborating with engineering teams to address AI-specific threats and enhance security measures acros...
Yesterday
MLOps Engineer // REMOTE / Work-Life Balance
$110K - $130K *
Accelerate progress at the forefront of AI innovation, bridging development and operations. Join a dynamic team to deploy machine learning solutions and enhance cloud infrastructure, driving impactful...
Reposted today
Senior Cloud Operations Engineer
$120K - $145K *
Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...
Yesterday
Sr. Engineer, Project Engineering
$100K - $130K *
Partner with us to design and implement secure, scalable network solutions. Leverage your expertise in networking technologies to enhance performance and reliability while collaborating with cross-fun...
1 week ago
$117K - $195K *
Oversee the development and deployment of customized ServiceNow solutions, ensuring compliance with federal security frameworks while enhancing system performance and reliability. Collaborate with sta...
Reposted 1 week ago
Interface Integration Engineer
$80K - $128K *
Unlock potential by integrating identity platforms with robust security measures. Collaborate within agile teams to design and maintain APIs, ensuring seamless data flow across federal systems while a...
Reposted 4 weeks ago
Junior Sales Executive, ICT Assurance
$85K - $100K *
Join us to drive business growth by developing client relationships and identifying opportunities in ICT assurance services. Collaborate with sales and technical teams to connect client needs with cyb...
3 weeks ago
Junior Sales Executive, ICT Assurance
$75K - $90K *
Shape the future of cybersecurity by developing new business opportunities, building client relationships, and managing sales processes for ICT assurance services. Collaborate with teams to connect cl...
3 weeks ago
Lead Forward Deployed Engineer
$195K - $362K *
Transform complex customer needs into scalable solutions by leading technical deployments, integrations, and automation. Collaborate with stakeholders to drive value and enhance operational efficiency...
3 weeks ago
Senior Manager, Partner Technology Architecture
$150K - $180K *
Champion partner growth by leading a high-performing team focused on pre-sales excellence, solution strategy, and AI adoption. Drive business development and co-innovation while ensuring technical dis...
Today
$120K - $145K *
Lead the design and implementation of robust security measures to protect sensitive health information, ensuring compliance with HIPAA and other regulations while collaborating with cross-functional t...
3 weeks ago
Lead Infrastructure Engineer - Hybrid Cloud & Automation Solutions
$130K - $155K *
Optimize and implement secure, scalable infrastructure solutions across Windows, Citrix, AWS, and Azure. Collaborate with teams to drive automation and design zero-trust architectures, enhancing infra...
2 weeks ago
Lead Infrastructure Engineer - Hybrid Cloud & Automation Solutions
$130K - $155K *
Optimize and implement scalable, secure infrastructure solutions across Windows, Citrix, AWS, and Azure. Drive automation and collaborate with teams to design zero-trust architectures, enhancing infra...
2 weeks ago
Project Manager IV - Infrastructure / Data Center & Edge Network Services
$92K - $154K *
Unlock potential by leading complex, cross-functional projects in a fast-paced infrastructure environment, driving execution among diverse technical and business teams, while adapting to evolving prio...
3 weeks ago
Senior Infrastructure & Cloud Engineer (IaaS)
$145K - $170K *
Transform critical government missions by providing hands-on engineering support for enterprise infrastructure, cloud services, and virtualization. Collaborate with diverse teams to ensure the securit...
2 weeks ago
Director- Forward Deployed Engineering (Remote)
$280K - $330K *
Unlock potential by leading a team of Forward Deployed Engineers to identify AI opportunities, translate business needs into solutions, and drive measurable impact through agile delivery and collabora...
2 weeks ago
$110K - $130K *
Engage in transformative DevOps practices by implementing AWS technologies and tooling. Collaborate with product teams to enhance cloud infrastructure, security, and CI/CD pipelines, contributing to a...
4 weeks ago
$135K - $160K *
Unlock potential by leading full-stack Java development teams to drive innovative AI solutions. Lead architecture and design while mentoring engineers, ensuring scalable and secure enterprise systems...
3 weeks ago
Cybersecurity Engineer (DOTCOM )
$110K - $130K *
Join a team that's dedicated to securing web applications for federal clients. Collaborate in a cross-functional environment to implement security measures and threat detection, ensuring compliance wi...
4 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.