IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $130K *

Transform customer experiences by resolving complex technical issues and driving operational excellence in a cutting-edge environment. Collaborate with engineering and product teams to enhance systems...

Ontario, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Join a dynamic team as a Mid Systems Engineer, contributing to the full lifecycle of systems engineering projects. Collaborate with cross-functional teams to solve complex technical challenges and ens...

Orlando, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $160K *

Join a dynamic team as you architect secure CI/CD pipelines, manage Kubernetes clusters, and implement security automation in AWS. Collaborate across teams to enhance operational efficiency while embe...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$191K - $293K *

Explore the future of security by leading vulnerability research efforts, enhancing software defenses, and streamlining remediation processes to protect critical networks from emerging threats...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive innovation by collaborating with cross-functional teams to enhance customer experiences through data-driven software solutions and iterative improvements, ensuring the effectiveness of both new...

Florida, USRemote

Today

  •   5 - 7 years exp.  •   Staffing

$88K - $180K *

Accelerate progress at the forefront of AI-native software development. Drive engineering excellence by orchestrating autonomous agents and maintaining high-quality standards in a FedRAMP-authorized e...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Join a team that's dedicated to designing secure integrations for federal systems. Collaborate with multidisciplinary partners to deliver reliable services and enhance user outcomes in a remote enviro...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$151K - $222K *

Elevate your career by leading software security governance initiatives. Drive transformation of security requirements into actionable workflows while collaborating with cross-functional teams to enha...

North Carolina, USRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$200K - $275K *

Partner with us to drive technical solutions for enterprise clients, showcasing product value through demos and proof-of-concept activities. Collaborate with sales and technical teams to enhance custo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate customer experiences by troubleshooting technical issues and collaborating with cross-functional teams. As a Technical Support Engineer, you'll manage customer inquiries, ensuring seamless int...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $145K *

Unlock your potential as a Senior Cybersecurity Pre-Sales Technical Architect, driving strategic security solutions and fostering relationships with key stakeholders to enhance business development in...

Lisle, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$195K - $325K *

Drive a culture of cyber risk accountability by leading Technology Risk & Compliance initiatives across Global Supply Chain and Operational Technology, ensuring alignment with business needs and regul...

Philadelphia, PARemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the charge in transforming IT support for healthcare centers by evaluating, planning, and executing transitions to AMSURG Managed IT Services, while architecting cloud solutions with Microsoft 36...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $280K *

Shape the future of AI security by building and scaling cutting-edge threat intelligence programs that safeguard critical infrastructure from advanced attackers. Collaborate with experts to drive inno...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$116K - $171K *

Optimize multi-cloud access control and security tools. Collaborate with teams to design and implement automated solutions, ensuring secure developer workflows across AWS, Azure, and GCP while enhanci...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$154K - $260K *

Join an innovative team to lead and evolve critical Core Infrastructure. Oversee infrastructure strategy, improve operational health, and drive automation to boost performance across a globally distri...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $125K *

Empower your career by driving the integration and migration of data for a vital financial management system. Collaborate with experts to enhance system reliability and operational efficiency in a ful...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $120K *

Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$88K - $147K *

Oversee project financial performance and analytics, ensuring effective management across complex contracts. Collaborate with teams to enhance processes and deliver actionable insights, driving operat...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $226K *

Lead the AI enablement initiative, crafting tools and workflows to empower engineers across the organization, enhancing productivity and safety through innovative AI technologies and practices...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $200K *

Support critical technical pre-sales activities by guiding customers through evaluations and overseeing successful handoffs post-installation. Partner with sales and product teams to ensure technical...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $115K *

Unlock your potential as a full stack engineer, collaborating in an agile team to develop innovative applications and features, while leveraging cutting-edge AI technologies to enhance product offerin...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Support client success by aligning technology with business goals, delivering insights, and ensuring optimal performance. Build strong relationships, mentor teams, and drive strategic IT initiatives w...

Middletown, CTRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Optimize geomechanical solutions for mining projects by integrating data, developing models, and providing technical recommendations. Collaborate with a diverse team to enhance project outcomes and me...

Ontario, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $153K *

Lead the enhancement and administration of enterprise endpoint security technologies, collaborating with cross-functional teams to optimize security processes and improve detection capabilities in a g...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.