IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$100K - $120K *

Join a team that's shaping the future of secure web applications. Leverage your full-stack development skills to build scalable solutions in a collaborative Agile environment, tackling complex challen...

San Antonio, TXRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Transform enterprise sales by acquiring new customers in cybersecurity, cloud, and AI solutions. Lead complex sales cycles, build executive relationships, and deliver tailored solutions to drive reven...

Florida, USRemote

Today

  •   5 - 7 years exp.  •   Staffing

$135K - $160K *

Lead the charge in expanding cybersecurity and AI security business by building strategic senior client relationships, shaping differentiated solutions, and driving complex pursuits throughout the opp...

New York, NYRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Develop and execute cybersecurity growth strategies, fostering executive relationships and leading complex pursuits. Leverage expertise to shape solutions and drive account expansion within institutio...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $115K *

Empower your career by developing user-focused documentation for mission-critical systems. Collaborate with engineers and stakeholders to create clear, accessible content that enhances user experience...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive the design and optimization of scalable, reliable infrastructure for AI-driven cybersecurity. Collaborate across teams to enhance performance and automate processes, ensuring efficient operation...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Help us advance Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to create innovative solutions that transform vast data into a...

Redmond, WARemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to deliver innovative solutions that transform vast data i...

Springfield, VARemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a Software/ML Engineer, collaborating on cutting-edge Geospatial AI projects. Contribute to cloud-native services and backend systems, driving innovation from concept to deplo...

Reston, VARemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Serve as a key technical advisor, delivering product demos and custom solutions while supporting sales through technical expertise and architecture assessments to elevate customer engagement and satis...

Los Angeles, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Accelerate progress at the intersection of manufacturing and technology. Collaborate with sales teams to address customer challenges in OT/IT integration, showcasing how our platform delivers value th...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform the future of technology by enhancing system reliability and efficiency. Collaborate across teams to diagnose issues, optimize operations, and ensure seamless customer experiences in critica...

Oak Brook, ILRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Join a team that's responsible for building and maintaining a scalable, secure, and performant Linux infrastructure through automation and modern tooling, ensuring high availability and adherence to b...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $140K *

Drive the development and optimization of GTM strategies, leveraging automation and campaign execution across multiple platforms to enhance pipeline generation and account prioritization in a dynamic...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform customer service delivery by managing key accounts, aligning processes to SLAs, and driving continuous improvement. Collaborate across teams to enhance satisfaction and ensure seamless opera...

Massachusetts, USRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Inspire customer success by bridging technical expertise with client-facing roles. Guide complex product implementations and integrations, ensuring high-quality support and solutions tailored to diver...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Transform the Teleport Core Product by tackling performance, scalability, and security challenges. Lead a distributed team to design, develop, and implement high-quality solutions while enhancing obse...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$180K - $240K *

Transform the future of distributed systems by designing and building robust platform components. Collaborate with teams to ensure reliability and scalability in mission-critical environments, driving...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$112K - $144K *

Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in enhancing our court case management platform by diagnosing production issues and modernizing legacy components. Collaborate closely across teams to ensure system stability while inn...

Dallas, TXRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $90K *

Join a team that's dedicated to providing top-notch IT support across multiple operating companies. As an IT Technical Analyst, you will troubleshoot technical issues, collaborate with local IT teams...

Mclean, VARemote

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $145K *

Pioneer innovative solutions as a Senior Software Engineer, collaborating with a seasoned team to tackle complex challenges. Drive product development in a fully remote environment, focusing on user n...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$150K - $180K *

Unlock your potential as a senior technical authority, leading enterprise connectivity solutions and driving network modernization initiatives. Collaborate with teams to enhance B2B connectivity and o...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.