IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Information Security Specialist: Senior
$110K - $130K *
Drive enterprise remediation initiatives for cryptographic assets, coordinating with cross-functional teams to enhance security compliance and reduce risks in a complex technology environment. Lead ef...
5 days ago
Applied AI Engineer, Enterprise
$150K - $180K *
Transform enterprise AI deployments by designing, building, and enhancing systems that drive significant business results while fostering strong partnerships with customers and engineering teams...
Reposted 3 weeks ago
Technical Leader, SIte Reliability Engineer
$214K - $309K *
Optimize our Kubernetes platform as you lead initiatives that enhance reliability and scalability across cloud and on-premises settings. Collaborate with teams to achieve critical goals while mentorin...
Reposted 2 weeks ago
Manager - CX Microsoft Engineering
$150K - $225K *
Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...
Today
$90K - $110K *
Take ownership of designing, building, and maintaining critical IT system integrations, ensuring data flow and operational efficiency while troubleshooting complex issues and optimizing performance in...
3 weeks ago
IT Technical Training Lead (Senior)
$110K - $130K *
Lead the development and execution of technical training programs, ensuring alignment with enterprise modernization and operational priorities. Collaborate with stakeholders to enhance workforce profi...
2 days ago
IT Sr Software Engineer - Must have Window Command Line, PowerShell experience
$83K - $144K *
Advance your career by providing technical leadership in software support, analysis, and implementation. Collaborate with teams to enhance systems, ensuring quality and efficiency in upgrades and new...
Reposted 3 days ago
Field Service Engineer, Data Centers - ELSE
$95K - $135K *
Take ownership of field services in the data center market, ensuring quality and safety standards while managing customer projects effectively. Expect extensive travel across the U.S. to deliver excep...
Reposted 1 week ago
$75K - $158K *
Support SAP security in a DoD IL5 S/4HANA environment, enhancing Zero Trust architecture and system security. Collaborate with cyber and audit teams to solve complex challenges and ensure mission-crit...
Reposted 1 week ago
$80K - $95K *
Support the secure implementation of AI technologies by assessing vulnerabilities, monitoring threats, and collaborating with teams to enforce security standards, uphold governance, and ensure respons...
4 weeks ago
$100K - $120K *
Join a team that's shaping the future of secure web applications. Leverage your full-stack development skills to build scalable solutions in a collaborative Agile environment, tackling complex challen...
3 days ago
Enterprise Solutions Consultant
$120K - $160K *
Transform enterprise sales by acquiring new customers in cybersecurity, cloud, and AI solutions. Lead complex sales cycles, build executive relationships, and deliver tailored solutions to drive reven...
Today
Technology Consultant, Cybersecurity and AI Security
$135K - $160K *
Lead the charge in expanding cybersecurity and AI security business by building strategic senior client relationships, shaping differentiated solutions, and driving complex pursuits throughout the opp...
4 weeks ago
Technology Consultant, Cybersecurity and AI Security
$125K - $150K *
Develop and execute cybersecurity growth strategies, fostering executive relationships and leading complex pursuits. Leverage expertise to shape solutions and drive account expansion within institutio...
4 weeks ago
$75K - $115K *
Empower your career by developing user-focused documentation for mission-critical systems. Collaborate with engineers and stakeholders to create clear, accessible content that enhances user experience...
2 weeks ago
Configuration Management (CM) Engineer
$90K - $110K *
Grow your career with a pivotal role in configuration management, ensuring system stability and compliance. Collaborate across teams to track changes, maintain documentation, and support deployments i...
Today
Staff Site Reliability Engineer
$150K - $180K *
Drive the design and optimization of scalable, reliable infrastructure for AI-driven cybersecurity. Collaborate across teams to enhance performance and automate processes, ensuring efficient operation...
Reposted 4 weeks ago
Software/ML Engineer (Top-Secret)
$110K - $130K *
Help us advance Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to create innovative solutions that transform vast data into a...
3 days ago
Software/ML Engineer (Top-Secret)
$110K - $130K *
Shape the future of Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to deliver innovative solutions that transform vast data i...
3 days ago
Software/ML Engineer (Top-Secret)
$110K - $130K *
Unlock your potential as a Software/ML Engineer, collaborating on cutting-edge Geospatial AI projects. Contribute to cloud-native services and backend systems, driving innovation from concept to deplo...
3 days ago
$95K - $115K *
Serve as a key technical advisor, delivering product demos and custom solutions while supporting sales through technical expertise and architecture assessments to elevate customer engagement and satis...
4 weeks ago
$100K - $120K *
Accelerate progress at the intersection of manufacturing and technology. Collaborate with sales teams to address customer challenges in OT/IT integration, showcasing how our platform delivers value th...
1 week ago
$90K - $110K *
Transform the future of technology by enhancing system reliability and efficiency. Collaborate across teams to diagnose issues, optimize operations, and ensure seamless customer experiences in critica...
Reposted 2 weeks ago
Senior Linux Infrastructure Engineer
$135K - $160K *
Join a team that's responsible for building and maintaining a scalable, secure, and performant Linux infrastructure through automation and modern tooling, ensuring high availability and adherence to b...
Reposted 3 weeks ago
$120K - $140K *
Drive the development and optimization of GTM strategies, leveraging automation and campaign execution across multiple platforms to enhance pipeline generation and account prioritization in a dynamic...
Reposted yesterday
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.