IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
$110K - $130K *
Elevate your career by designing and maintaining advanced IT infrastructure platforms, ensuring reliability and security. Collaborate with teams to optimize solutions, automate processes, and enhance...
Reposted 3 weeks ago
Remote Manager, Infrastructure Solutions Group (ISG) Sales Solution Architects
$164K - $252K *
Join a team that's driving technical sales excellence in the Mid-Market and SMB segments. Lead a high-performing group of Solution Architects to enhance customer engagement and accelerate growth throu...
1 week ago
Associate Systems Engineer, Data Management
$95K - $115K *
Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...
3 days ago
Staff Marketing Technology Engineer
$110K - $130K *
Lead the charge in evolving our marketing technology landscape and AI applications using a mature data platform. Drive automation across teams while ensuring code quality and data governance in this s...
Reposted 4 weeks ago
Staff Marketing Technology Engineer
$110K - $130K *
Elevate marketing efficiency by designing and implementing AI-driven applications on a robust data platform. Collaborate across teams to optimize workflows, ensuring data integrity and security while...
Reposted 4 weeks ago
Senior Backend .Net/GCP Engineer
$86K - $125K *
Lead a dynamic team as a Senior Backend Engineer, specializing in .NET and GCP. Drive software quality and innovation while mentoring developers and managing client relationships in a collaborative re...
2 days ago
Tools Development Engineer (REMOTE)
$110K - $130K *
Unlock the potential of next-gen AI systems by defining serviceability tools architecture. Collaborate with cross-functional teams to create actionable requirements and enhance documentation for compl...
2 weeks ago
Tier II Remote Resolution Specialist
$72K - $111K *
Unlock your potential as you remotely resolve complex Tier II incidents while empowering a Department of War agency's 13,000 users. Take ownership of issues, drive remote diagnostics, and enhance oper...
3 weeks ago
$75K - $90K *
Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...
1 week ago
Technical Enablement Manager, Identity Security
$130K - $160K *
Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...
1 week ago
Microsoft Endpoint Management (MEM) Engineer (Oklahoma City (REMOTE), OK, US)
$105K - $245K *
Design and implement enterprise Unified Endpoint Management solutions, enhancing capabilities for managing Windows endpoints in a classified environment. Lead cross-functional projects and mentor juni...
Reposted 2 days ago
Technical Success Manager- Central
$100K - $120K *
Elevate customer success by leveraging technical expertise and advocacy to drive adoption of cybersecurity solutions, ensuring measurable outcomes and risk reduction through strategic partnerships wit...
Yesterday
ServiceNow Business Process Consultant (BPC) – CSM/TPSM
$132K - $193K *
Shape the future of customer service by leading ServiceNow transformations, designing scalable processes, and collaborating with stakeholders to enhance client onboarding and service delivery across m...
Yesterday
Senior Software Engineer, C++ | NMS
$150K - $220K *
Deliver high-performance C++ solutions for network management, focusing on device discovery and monitoring across Windows and Linux. Collaborate with cross-functional teams to enhance system reliabili...
3 weeks ago
$110K - $130K *
Architect solutions to enhance DevOps teams' security by managing pre-sales technical support, conducting product demos, and serving as a subject matter expert in CI/CD integrations and workflows. Eng...
Reposted 3 weeks ago
Information Security Specialist: Senior
$110K - $130K *
Drive enterprise remediation initiatives for cryptographic assets, coordinating with cross-functional teams to enhance security compliance and reduce risks in a complex technology environment. Lead ef...
5 days ago
Applied AI Engineer, Enterprise
$150K - $180K *
Transform enterprise AI deployments by designing, building, and enhancing systems that drive significant business results while fostering strong partnerships with customers and engineering teams...
Reposted 3 weeks ago
Technical Leader, SIte Reliability Engineer
$214K - $309K *
Optimize our Kubernetes platform as you lead initiatives that enhance reliability and scalability across cloud and on-premises settings. Collaborate with teams to achieve critical goals while mentorin...
Reposted 2 weeks ago
Manager - CX Microsoft Engineering
$150K - $225K *
Lead the charge in mentoring a high-performing software development team, driving technical vision and process improvements while ensuring alignment with organizational goals and fostering collaborati...
Today
$90K - $110K *
Take ownership of designing, building, and maintaining critical IT system integrations, ensuring data flow and operational efficiency while troubleshooting complex issues and optimizing performance in...
3 weeks ago
IT Technical Training Lead (Senior)
$110K - $130K *
Lead the development and execution of technical training programs, ensuring alignment with enterprise modernization and operational priorities. Collaborate with stakeholders to enhance workforce profi...
2 days ago
IT Sr Software Engineer - Must have Window Command Line, PowerShell experience
$83K - $144K *
Advance your career by providing technical leadership in software support, analysis, and implementation. Collaborate with teams to enhance systems, ensuring quality and efficiency in upgrades and new...
Reposted 3 days ago
Field Service Engineer, Data Centers - ELSE
$95K - $135K *
Take ownership of field services in the data center market, ensuring quality and safety standards while managing customer projects effectively. Expect extensive travel across the U.S. to deliver excep...
Reposted 1 week ago
$75K - $158K *
Support SAP security in a DoD IL5 S/4HANA environment, enhancing Zero Trust architecture and system security. Collaborate with cyber and audit teams to solve complex challenges and ensure mission-crit...
Reposted 1 week ago
$80K - $95K *
Support the secure implementation of AI technologies by assessing vulnerabilities, monitoring threats, and collaborating with teams to enforce security standards, uphold governance, and ensure respons...
4 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.