IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$160K - $210K *

Unlock your potential as a Systems Engineer, driving technical risk analysis and supporting mission-critical systems. Collaborate with a dynamic team to design, develop, and maintain secure, scalable...

Virginia, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Deliver seamless integration and Tier 3 support for secure mobile infrastructure. Collaborate with enterprise stakeholders to ensure compliance, performance, and customer satisfaction while managing c...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $140K *

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...

St. Louis, MORemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$153K - $199K *

Champion the deployment and optimization of GPU-accelerated HPC systems, collaborating with clients to deliver cutting-edge AI solutions. Leverage your expertise in performance tuning and benchmarking...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$153K - $199K *

Champion innovative HPC and GenAI solutions by deploying and optimizing GPU systems. Engage directly with clients to deliver cutting-edge infrastructure, ensuring high performance and reliability acro...

Massachusetts, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in designing and enhancing infrastructure solutions across on-premises, cloud, and hybrid environments. Collaborate with teams and vendors to ensure security, reliability, and performa...

St. Louis, MORemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$190K - $280K *

Engage with us to lead complex software initiatives, driving technical excellence and mentoring teams. You'll shape architecture, tackle challenges, and deliver high-performance solutions that support...

Florida, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Join our team to validate and enhance data migration processes through comprehensive testing, ensuring quality and performance in a dynamic Agile environment. Your expertise will drive successful syst...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $145K *

Lead the charge in providing technical oversight and mentorship for a Systems Administration team, ensuring the security, performance, and availability of critical enterprise IT infrastructure while r...

Washington DC, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $320K *

Optimize our data activation platform by designing scalable, high-performance backend systems. Collaborate with cross-functional teams to enhance user experience and drive innovation in cloud data sol...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$180K - $320K *

Join a team that's shaping the future of data activation by designing high-throughput, low-latency distributed systems. Take ownership of technical initiatives and collaborate with product teams to en...

Edmonton, ABRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$130K - $150K *

Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate your career by designing and implementing cloud security solutions. Collaborate with a skilled team to enhance incident response and drive continuous improvement in cybersecurity practices at...

Herndon, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$152K - $273K *

Elevate infrastructure innovation by architecting automated, resilient multi-cloud environments, driving AI-first operations, and implementing Zero Trust security protocols across enterprise systems f...

United StatesRemote

Reposted today

  •   11 - 15 years exp.  •   Information Technology

$87K - $119K *

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform your career by driving customer success and technical solutions. Collaborate with cross-functional teams to enhance client relationships, identify growth opportunities, and ensure maximum va...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $117K *

Play a key role in providing advanced technical support for CNC systems, optimizing performance, and collaborating with teams to enhance automation solutions. Engage with customers and partners to res...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $93K *

Join a team that's dedicated to providing exceptional technical support for hydraulic systems. In this customer-facing role, you'll troubleshoot, manage claims, and collaborate with internal teams to...

Davenport, IARemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$76K - $98K *

Unlock your potential as you develop and automate security processes, enhancing global cybersecurity operations while working with senior engineers to better the organization's security posture...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead advanced SAS programming efforts to support Phase I-IV clinical trials, ensuring data integrity and compliance with CDISC standards. Collaborate with cross-functional teams to deliver high-qualit...

Cambridge, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Elevate your career by designing and maintaining advanced IT infrastructure platforms, ensuring reliability and security. Collaborate with teams to optimize solutions, automate processes, and enhance...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$164K - $252K *

Join a team that's driving technical sales excellence in the Mid-Market and SMB segments. Lead a high-performing group of Solution Architects to enhance customer engagement and accelerate growth throu...

Morrisville, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's redefining data management solutions. Leverage your expertise in cloud platforms and analytics to support sales teams, drive customer success, and implement innovative data solution...

Raleigh, NCRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in evolving our marketing technology landscape and AI applications using a mature data platform. Drive automation across teams while ensuring code quality and data governance in this s...

CanadaRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.