IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Senior Cloud Infrastructure Engineer
$150K - $175K *
Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...
Reposted 4 days ago
Manager, Infrastructure Services (Windows, VMware & Citrix)
$110K - $130K *
Lead the charge in delivering and modernizing enterprise infrastructure services, managing teams that support Windows, VMware, and Citrix environments, ensuring operational stability and excellence wh...
1 month ago
Principle DevOps Engineer (Medical Devices & Embedded Systems) IRC307365
$140K - $150K *
Join a dynamic team to design and automate CI/CD infrastructure for medical device software, ensuring compliance and enhancing software delivery processes in a regulated environment...
Today
$110K - $120K *
Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...
1 week ago
IT Service Management Specialist
$80K - $95K *
Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...
2 days ago
$125K - $150K *
Transform technology operations by leading IT and cybersecurity strategies, ensuring secure, scalable systems while enhancing employee support in a dynamic, remote-first environment. Collaborate acros...
2 weeks ago
Sr. SCRUM Master - Operational Support
$128K - $173K *
Lead the charge in modernizing mission-critical case management systems. Drive operational excellence in a 24/7 support team, ensuring incident response and production stability while fostering Agile...
2 weeks ago
$110K - $130K *
Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...
1 week ago
$80K - $95K *
Contribute to the management of systems operations, ensuring secure data exchange and effective integration across applications. Collaborate with clinical staff to enhance workflow and resolve technic...
1 week ago
$80K - $95K *
Lead the charge in managing projects from initiation to completion, ensuring alignment with business objectives. Collaborate with cross-functional teams to deliver results on time while effectively co...
2 weeks ago
IT Subject Matter Expert (SME)
$100K - $175K *
Transform operations by leveraging your expertise in IT and cybersecurity. Collaborate with leaders to enhance processes, drive efficiency, and ensure compliance while mentoring teams and aligning str...
2 days ago
$112K - $150K *
Shape the future of communication technology by providing expert technical support and training to diverse clients. Collaborate with sales and engineering teams to deliver innovative solutions while m...
4 days ago
Senior Forward Deployed Engineer
$120K - $145K *
Lead customer engagement through technical discovery and deployment, integrating AI solutions while collaborating with Sales, Product, and Engineering teams. Drive implementation efficiency and bridge...
3 weeks ago
Staff Application & Product Security Engineer
$160K - $180K *
Unlock potential by leading application security initiatives, enhancing product security, and driving secure development practices. Collaborate with engineering teams to establish standards, manage vu...
2 weeks ago
Staff DevOps Engineer, Developer Experience (DevEx)
$145K - $175K *
Join our team to drive the technical direction of our Internal Developer Platform, enhancing workflows and tooling for engineering teams. You'll lead multi-quarter strategies, ensuring reliable delive...
3 weeks ago
$80K - $95K *
Join our team to enhance operational systems for our go-to-market efforts. You’ll collaborate with multiple departments to optimize workflows, automate processes, troubleshoot issues, and improve data...
Reposted 4 weeks ago
$110K - $130K *
Build innovative AI solutions that enhance software delivery by developing reusable components, collaborating with engineering teams, and ensuring reliable, secure AI workflows. Contribute to producti...
2 days ago
Virtual Desktop Infrastructure Engineer
$100K - $120K *
Optimize virtual desktop infrastructures by designing and deploying secure, non-persistent VDI pools while ensuring session control and performance for a user base of up to 500. Focus on security, usa...
Reposted 3 weeks ago
ServiceNow System Administrator
$87K - $135K *
Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...
3 weeks ago
$90K - $110K *
Transform telecom project delivery by managing design tasks, mentoring consultants, and ensuring budget adherence. Collaborate with stakeholders to mitigate risks and enhance project outcomes through...
1 week ago
$110K - $130K *
Shape the future of secure software development by integrating security practices into engineering workflows, building automation tools, and conducting penetration tests to identify vulnerabilities an...
2 days ago
Senior Backend Engineer - Application Access
$130K - $160K *
Play a key role in designing and implementing scalable backend services and APIs to enhance infrastructure access controls, security auditing, and identity workflows, while collaborating closely with...
Reposted 4 weeks ago
Sr Solutions Engineer - Public Sector
$110K - $130K *
Analyze customer requirements and deliver tailored technical solutions. Leverage expertise in identity verification and public sector needs to drive opportunities and engage stakeholders throughout th...
1 month ago
$100K - $120K *
Lead the optimization of infrastructure and tools for software development, enhancing deployment processes and collaboration across teams. Drive efficiencies within cloud and virtual environments for...
3 weeks ago
$80K - $95K *
Join a dynamic team as a Security Operations Analyst, engaging in real-time monitoring, incident management, and technical support for a global enterprise. Enhance security response strategies while c...
4 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.