IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$150K - $175K *

Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in delivering and modernizing enterprise infrastructure services, managing teams that support Windows, VMware, and Citrix environments, ensuring operational stability and excellence wh...

Connecticut, USRemote

1 month ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $150K *

Join a dynamic team to design and automate CI/CD infrastructure for medical device software, ensuring compliance and enhancing software delivery processes in a regulated environment...

Waltham, MARemote

Today

  •   8 - 10 years exp.  •   Information Technology

$110K - $120K *

Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Drive IT Service Management excellence by overseeing ServiceNow integration and support for critical U.S. Government missions. Collaborate with stakeholders to enhance ITSM processes and ensure effect...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $150K *

Transform technology operations by leading IT and cybersecurity strategies, ensuring secure, scalable systems while enhancing employee support in a dynamic, remote-first environment. Collaborate acros...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$128K - $173K *

Lead the charge in modernizing mission-critical case management systems. Drive operational excellence in a 24/7 support team, ensuring incident response and production stability while fostering Agile...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Innovate by developing scalable applications and data pipelines, leveraging Python and cloud platforms. Collaborate with cross-functional teams to modernize enterprise systems and enhance backend serv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Contribute to the management of systems operations, ensuring secure data exchange and effective integration across applications. Collaborate with clinical staff to enhance workflow and resolve technic...

Miami, FLRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Lead the charge in managing projects from initiation to completion, ensuring alignment with business objectives. Collaborate with cross-functional teams to deliver results on time while effectively co...

Arkansas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $175K *

Transform operations by leveraging your expertise in IT and cybersecurity. Collaborate with leaders to enhance processes, drive efficiency, and ensure compliance while mentoring teams and aligning str...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$112K - $150K *

Shape the future of communication technology by providing expert technical support and training to diverse clients. Collaborate with sales and engineering teams to deliver innovative solutions while m...

Phoenix, AZRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead customer engagement through technical discovery and deployment, integrating AI solutions while collaborating with Sales, Product, and Engineering teams. Drive implementation efficiency and bridge...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$160K - $180K *

Unlock potential by leading application security initiatives, enhancing product security, and driving secure development practices. Collaborate with engineering teams to establish standards, manage vu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $175K *

Join our team to drive the technical direction of our Internal Developer Platform, enhancing workflows and tooling for engineering teams. You'll lead multi-quarter strategies, ensuring reliable delive...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$80K - $95K *

Join our team to enhance operational systems for our go-to-market efforts. You’ll collaborate with multiple departments to optimize workflows, automate processes, troubleshoot issues, and improve data...

RemoteRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Build innovative AI solutions that enhance software delivery by developing reusable components, collaborating with engineering teams, and ensuring reliable, secure AI workflows. Contribute to producti...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Optimize virtual desktop infrastructures by designing and deploying secure, non-persistent VDI pools while ensuring session control and performance for a user base of up to 500. Focus on security, usa...

Maryland, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $135K *

Lead a dedicated team managing the ITSM platform, overseeing user access, catalog maintenance, and performance monitoring to enhance IT service delivery for a federal agency. This role drives operatio...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Transform telecom project delivery by managing design tasks, mentoring consultants, and ensuring budget adherence. Collaborate with stakeholders to mitigate risks and enhance project outcomes through...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Shape the future of secure software development by integrating security practices into engineering workflows, building automation tools, and conducting penetration tests to identify vulnerabilities an...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Play a key role in designing and implementing scalable backend services and APIs to enhance infrastructure access controls, security auditing, and identity workflows, while collaborating closely with...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Analyze customer requirements and deliver tailored technical solutions. Leverage expertise in identity verification and public sector needs to drive opportunities and engage stakeholders throughout th...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the optimization of infrastructure and tools for software development, enhancing deployment processes and collaboration across teams. Drive efficiencies within cloud and virtual environments for...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a dynamic team as a Security Operations Analyst, engaging in real-time monitoring, incident management, and technical support for a global enterprise. Enhance security response strategies while c...

Indianapolis, INRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.