IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Field Service Engineer 2- Afton, Texas
$74K - $96K *
Drive exceptional customer satisfaction by leveraging technical expertise to diagnose and resolve issues on-site, collaborating with team members to enhance service delivery and foster a positive cust...
Reposted 4 days ago
Manager, Software Engineering Mainline
$150K - $220K *
Shape the future of software development by leading a dynamic team, driving innovation, and ensuring successful product delivery in a collaborative, agile environment focused on enhancing IT operation...
Today
$90K - $100K *
Elevate public safety solutions by implementing and supporting Emergency Call Handling systems. This remote role requires extensive travel and expertise in cloud technologies, ensuring seamless deploy...
3 weeks ago
HSE Senior Analyst - New York, NY
$90K - $110K *
Drive safety excellence by ensuring compliance with health and safety regulations across construction projects. Collaborate with multidisciplinary teams to implement safety policies, conduct inspectio...
2 days ago
$90K - $120K *
Join a team that's driving innovation in AI and automation solutions across retail. Collaborate with cross-functional teams to develop, deploy, and support enterprise-level applications that enhance m...
Today
Senior Business Systems Engineer - Product & Engineering Platforms
$120K - $145K *
Drive the evolution of product and engineering systems by managing platforms like Jira and Aha!. Collaborate cross-functionally to enhance workflows, integrations, and reporting, ensuring tools align...
4 weeks ago
$120K - $145K *
Lead the charge in delivering innovative security solutions, collaborating with sales teams to educate clients on overcoming operational challenges and enhancing their cybersecurity posture through ta...
6 days ago
$110K - $130K *
Partner with us to drive innovative security solutions, collaborating with sales teams to educate clients on challenges and deliver tailored strategies that enhance organizational safety and operation...
Reposted 6 days ago
$168K - $198K *
Transform customer security by collaborating with sales to identify needs, demonstrating solutions, and educating partners on best practices in cybersecurity. Drive engagement through meetings and eve...
6 days ago
$110K - $130K *
Unlock potential by collaborating with sales to deliver tailored security solutions, educating clients on challenges, and driving impactful engagements that enhance organizational safety and operation...
6 days ago
$168K - $198K *
Partner with us to drive customer engagement by delivering tailored security solutions, addressing technical challenges, and enhancing operational safety through expert collaboration with sales and pa...
6 days ago
Senior Mechanical Engineer, Operations Engineering
$110K - $130K *
Lead the design and optimization of mechanical systems for data centers, ensuring reliability, energy efficiency, and compliance. Collaborate with cross-functional teams to enhance operational perform...
2 weeks ago
$110K - $130K *
Join a dynamic team as a Cybersecurity Consultant to evaluate and enhance clients' security postures across diverse environments. Drive proactive assessments, collaborate with experts, and deliver act...
Reposted 2 weeks ago
$90K - $189K *
Join a team that's dedicated to enhancing information technology solutions within the Department of the Air Force. Drive the implementation and modernization of Tenable architecture to ensure complian...
Reposted 1 week ago
$110K - $130K *
Transform customer engagement as a Solutions Engineer, driving technical strategy and growth within existing accounts. Collaborate closely with cross-functional teams to optimize solutions and strengt...
4 weeks ago
$80K - $95K *
Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
Yesterday
Security Engineer, Corporate Security
$150K - $220K *
Contribute to corporate security by designing, implementing, and maintaining robust security measures while collaborating with IT, engineering, and business teams to address and mitigate risks across...
Reposted 3 weeks ago
Director, Technical Solution Manager
$161K - $290K *
Engage with a dynamic team to create innovative technology solutions, managing complex client relationships while leading projects in public and private cloud environments...
1 month ago
$150K - $200K *
Transform the security landscape by leading corporate security and compliance initiatives. Own identity infrastructure, manage vendor relationships, and ensure customer trust while implementing robust...
6 days ago
Commissioning and Support Specialist
$90K - $110K *
Join a team that's dedicated to ensuring seamless broadcast software operations globally. You'll provide support, training, and troubleshooting in a dynamic environment, collaborating with engineers t...
Today
$95K - $115K *
Champion our AppSec program by operating scanning tools, triaging vulnerabilities, and collaborating with engineering teams to enhance security practices and ensure compliance throughout the SDLC...
2 days ago
Senior Telecommunications Engineering Specialist
$89K - $148K *
Join a team that's dedicated to delivering innovative telecommunications solutions. Lead the design and engineering of complex systems, ensuring compliance with security standards while optimizing per...
2 weeks ago
$75K - $158K *
Drive robust application security integration within the SDLC while collaborating with development teams to analyze and mitigate vulnerabilities. Engage in proactive testing and ensure compliance, enh...
Reposted 1 week ago
Senior Cloud Infrastructure Engineer
$150K - $175K *
Shape the cloud infrastructure landscape by ensuring security, scalability, and efficiency. Collaborate with engineers to build resilient systems and drive best practices, enabling smooth deployment a...
Reposted 4 days ago
Manager, Infrastructure Services (Windows, VMware & Citrix)
$110K - $130K *
Lead the charge in delivering and modernizing enterprise infrastructure services, managing teams that support Windows, VMware, and Citrix environments, ensuring operational stability and excellence wh...
1 month ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.