IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Information Security Engineer II
$95K - $115K *
Manage security operations by analyzing threats, responding to incidents, and developing response plans. Collaborate with teams to enhance detection efforts and maintain compliance while utilizing adv...
Today
Technical Implementation Specialist
$140K - $165K *
Join a dynamic team to lead technical onboarding and drive customer success through expert configuration, API integrations, and project management. Make a meaningful impact by streamlining implementat...
Reposted 3 weeks ago
Senior DevOps Engineer - Remote
$120K - $145K *
Elevate security and efficiency in cloud environments by designing and automating secure CI/CD pipelines, ensuring compliance and reliability for regulated applications in a FedRAMP High setting, whil...
1 week ago
Site Reliability Engineer- REMOTE - Onsite Training
$87K - $151K *
Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...
Reposted 1 week ago
Account Executive - Public Sector
$69K - $118K *
Transform your sales career by driving growth and building relationships with reseller partners in the Public Sector. Leverage your expertise to develop strategic account plans and deliver innovative...
1 week ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Join a team that's designing the next-gen routing platform for enterprise contact centers. You'll develop scalable backend services for real-time interaction distribution, collaborating across teams t...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Build innovative routing engines for enterprise-scale contact centers, optimizing real-time distribution of interactions across various channels. Collaborate with cross-functional teams to enhance per...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Lead the charge in designing and developing a cutting-edge routing engine for enterprise-scale contact centers, ensuring real-time distribution of interactions across various channels while optimizing...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Empower enterprise-scale contact centers by designing and developing a cutting-edge routing engine. Collaborate across teams to ensure intelligent distribution of interactions, optimizing for performa...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Join a team that's redefining contact center technology by designing and building a cutting-edge routing engine. You'll develop scalable backend services for real-time interaction distribution, collab...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Innovate the future of enterprise contact centers by designing a robust routing engine that intelligently distributes interactions across various channels, ensuring high performance and scalability in...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Engineer the future of contact center technology by developing a robust routing engine that intelligently distributes interactions across various channels, ensuring high availability and performance i...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Lead the design and development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels while collaborating with cross...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...
3 days ago
Senior Routing Engine Developer (CX Platform)
$120K - $145K *
Pioneer the development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels. Collaborate with cross-functional team...
4 days ago
Remote Manager, Technical Sales - LETS/STEP for ISG
$160K - $246K *
Lead the charge in driving technical sales effectiveness and team development. Oversee a skilled team supporting complex infrastructure solutions, enhancing customer engagement, and fostering collabor...
1 week ago
Sr Staff Software Engineer- Access Security - Veza
$171K - $300K *
Take ownership of architecting and developing AI-driven backend solutions for Access Security, enhancing identity intelligence and risk detection while collaborating with cross-functional teams to del...
6 days ago
$92K - $170K *
Drive innovation by designing, implementing, and maintaining complex software solutions. Collaborate with teams to translate business needs into technical specifications, ensuring seamless integration...
3 weeks ago
$105K - $115K *
Optimize security measures by leading technical solutions to mitigate information risks. Ensure compliance with corporate policies and oversee incident response, safeguarding all computing platforms a...
2 weeks ago
$110K - $170K *
Unlock your potential as a Senior DevOps Engineer, driving architectural excellence and automation across agile teams. Collaborate with cross-functional partners to enhance delivery platforms, ensurin...
2 days ago
$110K - $170K *
Join us to shape the future of DevOps by providing technical leadership and architectural direction across agile teams. Drive automation, enhance developer experience, and champion a culture of contin...
2 days ago
$150K - $200K *
Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...
1 week ago
AI Tech Lead / REMOTE / Work-Life Balance
$135K - $160K *
Transform enterprise-scale AI solutions by leveraging Databricks, Generative AI, and cloud technologies. Collaborate with a dynamic team to shape AI architecture while mentoring engineers and driving...
Reposted today
$110K - $120K *
Unlock your potential by joining a dynamic engineering team dedicated to building scalable and reliable infrastructure, optimizing system performance, and fostering continuous improvement in a collabo...
4 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.