IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$125K - $150K *

Elevate your career by driving data engineering excellence in Palantir Foundry, transforming legacy systems into robust pipelines and applications while collaborating with cross-functional teams to de...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Manage security operations by analyzing threats, responding to incidents, and developing response plans. Collaborate with teams to enhance detection efforts and maintain compliance while utilizing adv...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Business Services

$140K - $165K *

Join a dynamic team to lead technical onboarding and drive customer success through expert configuration, API integrations, and project management. Make a meaningful impact by streamlining implementat...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Elevate security and efficiency in cloud environments by designing and automating secure CI/CD pipelines, ensuring compliance and reliability for regulated applications in a FedRAMP High setting, whil...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $151K *

Join a team that's committed to enhancing site reliability through strong CI/CD practices and cloud technologies. Empower systems performance in a collaborative environment while driving innovation in...

Memphis, TNRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$69K - $118K *

Transform your sales career by driving growth and building relationships with reseller partners in the Public Sector. Leverage your expertise to develop strategic account plans and deliver innovative...

Chandler, AZRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Join a team that's designing the next-gen routing platform for enterprise contact centers. You'll develop scalable backend services for real-time interaction distribution, collaborating across teams t...

Phoenix, AZRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Build innovative routing engines for enterprise-scale contact centers, optimizing real-time distribution of interactions across various channels. Collaborate with cross-functional teams to enhance per...

Houston, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in designing and developing a cutting-edge routing engine for enterprise-scale contact centers, ensuring real-time distribution of interactions across various channels while optimizing...

Ottawa, ONRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Empower enterprise-scale contact centers by designing and developing a cutting-edge routing engine. Collaborate across teams to ensure intelligent distribution of interactions, optimizing for performa...

San Antonio, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's redefining contact center technology by designing and building a cutting-edge routing engine. You'll develop scalable backend services for real-time interaction distribution, collab...

Vancouver, BCRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Innovate the future of enterprise contact centers by designing a robust routing engine that intelligently distributes interactions across various channels, ensuring high performance and scalability in...

Dallas, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Engineer the future of contact center technology by developing a robust routing engine that intelligently distributes interactions across various channels, ensuring high availability and performance i...

Austin, TXRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the design and development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels while collaborating with cross...

Philadelphia, PARemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...

New York, NYRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Pioneer the development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels. Collaborate with cross-functional team...

Montreal, QCRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $246K *

Lead the charge in driving technical sales effectiveness and team development. Oversee a skilled team supporting complex infrastructure solutions, enhancing customer engagement, and fostering collabor...

Morrisville, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$171K - $300K *

Take ownership of architecting and developing AI-driven backend solutions for Access Security, enhancing identity intelligence and risk detection while collaborating with cross-functional teams to del...

Minneapolis, MNRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $170K *

Drive innovation by designing, implementing, and maintaining complex software solutions. Collaborate with teams to translate business needs into technical specifications, ensuring seamless integration...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $115K *

Optimize security measures by leading technical solutions to mitigate information risks. Ensure compliance with corporate policies and oversee incident response, safeguarding all computing platforms a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $170K *

Unlock your potential as a Senior DevOps Engineer, driving architectural excellence and automation across agile teams. Collaborate with cross-functional partners to enhance delivery platforms, ensurin...

Pennsylvania, USRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $170K *

Join us to shape the future of DevOps by providing technical leadership and architectural direction across agile teams. Drive automation, enhance developer experience, and champion a culture of contin...

Massachusetts, USRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $200K *

Champion the evolution of DevOps practices by providing technical leadership and architectural direction across agile teams, enhancing software delivery speed and reliability while fostering a culture...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Transform enterprise-scale AI solutions by leveraging Databricks, Generative AI, and cloud technologies. Collaborate with a dynamic team to shape AI architecture while mentoring engineers and driving...

Detroit, MIRemote

Reposted today

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.