IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.
Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.
Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.
IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.
Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.
Project Manager, FEHRM Healthcare Technology Management - Deployment
$95K - $125K *
Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...
2 weeks ago
Senior Corporate Enterprise Platform Engineer, Windows
$159K - $215K *
Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...
6 days ago
Senior Corporate Enterprise Platform Engineer, Windows
$125K - $170K *
Lead the charge in enhancing Windows endpoint reliability and automation. Collaborate with cross-functional teams to implement best practices, mentor peers, and drive improvements in application deliv...
6 days ago
Technical Product Manager (Remote)
$145K - $160K *
Accelerate product development by managing the software lifecycle, collaborating with cross-functional teams, and driving strategic initiatives to enhance user experience and meet stakeholder needs...
Today
Technical Product Manager (Remote)
$175K - $190K *
Lead the charge in managing the software development lifecycle for innovative products, leveraging low-code platforms to enhance user experience and drive strategic initiatives across cross-functional...
Today
$110K - $130K *
Develop and maintain robust infrastructure for a growing platform team, emphasizing reliability and scalability. Enjoy high autonomy while collaborating across functions to enhance developer experienc...
Reposted 3 weeks ago
Pharmacy Application Support Engineer (L2 / L3 Support) - REMOTE
$78K - $120K *
Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...
Reposted 2 days ago
Sr. Security Engineer (Remote)
$110K - $130K *
Develop and enhance security systems through analytics and reporting. Manage access, respond to inquiries, and ensure operational support during on-call shifts. Collaborate across teams to drive secur...
2 weeks ago
Director of Information Technology
$150K - $180K *
Elevate global IT service delivery by leading a dynamic team, enhancing operational continuity, and driving proactive solutions across multiple markets while collaborating with cross-functional partne...
3 days ago
$100K - $120K *
Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...
Today
$135K - $160K *
Champion operational excellence by spearheading IT Business Systems processes, ensuring effective training, governance, and budgeting. Analyze user support data to enhance service delivery across dive...
Reposted yesterday
$77K - $117K *
Drive day-to-day operations of Azure and Microsoft 365 services, ensuring optimal performance, incident management, and compliance with service levels while supporting service transitions and maintena...
3 weeks ago
Senior Manager, Solutions Engineer (FSI)
$220K - $330K *
Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...
3 weeks ago
Sr. Project Manager - IT Service Delivery
$130K - $140K *
Lead the charge in managing complex IT projects, ensuring timely delivery and exceptional service. Collaborate with teams and stakeholders to drive successful outcomes while adhering to project manage...
3 weeks ago
$125K - $150K *
Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...
1 week ago
$110K - $130K *
Elevate client experiences by optimizing multi-cloud hosting environments. As a key technical leader, ensure performance, security, and reliability while driving strategic improvements and collaborati...
3 weeks ago
Software Engineer || (Authentication)
$107K - $132K *
Join a team that's shaping the future of cloud services and authentication systems. As a key contributor, you'll design, build, and maintain scalable, secure solutions while collaborating with cross-f...
2 weeks ago
Information Technology Specialist
$95K - $115K *
Unlock potential by serving as a senior database administrator, enhancing and maintaining complex IT systems. Collaborate with diverse teams to drive innovative solutions and ensure effective manageme...
1 week ago
Software Engineer - Backend (Remote)
$180K - $320K *
Drive innovation by architecting high-performance backend systems for a cutting-edge data platform. Collaborate with cross-functional teams to enhance user experience and optimize data workflows, ensu...
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Platform Delivery & Reliability Engineer (Remote) - 29337
$119K - $235K *
Analyze deployment processes and enhance system reliability across government multi-site environments. Collaborate with diverse teams while troubleshooting, improving tooling, and mentoring to streaml...
Reposted 2 weeks ago
Solutions Engineer - M365 Copilot & Agents
$150K - $207K *
Partner with us to drive enterprise AI adoption by assessing, deploying, and securing Microsoft 365 Copilot and Agent 365 capabilities. Leverage your expertise to enhance customer environments and ens...
1 week ago
Forward Deployed Engineer (Technical Architect)
$170K - $210K *
Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...
3 weeks ago
$125K - $150K *
Elevate your career by driving data engineering excellence in Palantir Foundry, transforming legacy systems into robust pipelines and applications while collaborating with cross-functional teams to de...
1 week ago
Information Security Engineer II
$95K - $115K *
Manage security operations by analyzing threats, responding to incidents, and developing response plans. Collaborate with teams to enhance detection efforts and maintain compliance while utilizing adv...
Today
Technical Implementation Specialist
$140K - $165K *
Join a dynamic team to lead technical onboarding and drive customer success through expert configuration, API integrations, and project management. Make a meaningful impact by streamlining implementat...
Reposted 3 weeks ago
What does an IT Support Engineer do?
An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.
What skills are important for IT Support Engineer jobs?
Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.
What qualifications do employers look for?
Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.
Do IT Support Engineers earn $100,000 or more?
Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.
How can I find an IT Support Engineer job on Ladders?
Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.