IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$95K - $125K *

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$159K - $215K *

Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $170K *

Lead the charge in enhancing Windows endpoint reliability and automation. Collaborate with cross-functional teams to implement best practices, mentor peers, and drive improvements in application deliv...

CanadaRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $160K *

Accelerate product development by managing the software lifecycle, collaborating with cross-functional teams, and driving strategic initiatives to enhance user experience and meet stakeholder needs...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$175K - $190K *

Lead the charge in managing the software development lifecycle for innovative products, leveraging low-code platforms to enhance user experience and drive strategic initiatives across cross-functional...

United StatesRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Develop and maintain robust infrastructure for a growing platform team, emphasizing reliability and scalability. Enjoy high autonomy while collaborating across functions to enhance developer experienc...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$78K - $120K *

Transform pharmacy application support processes by providing expert L2/L3 troubleshooting, ensuring the operational excellence of pharmacy systems and integration with healthcare platforms for enhanc...

Frisco, TXRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Develop and enhance security systems through analytics and reporting. Manage access, respond to inquiries, and ensure operational support during on-call shifts. Collaborate across teams to drive secur...

Oak Brook, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Elevate global IT service delivery by leading a dynamic team, enhancing operational continuity, and driving proactive solutions across multiple markets while collaborating with cross-functional partne...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...

Texas, USRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$135K - $160K *

Champion operational excellence by spearheading IT Business Systems processes, ensuring effective training, governance, and budgeting. Analyze user support data to enhance service delivery across dive...

RemoteRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$77K - $117K *

Drive day-to-day operations of Azure and Microsoft 365 services, ensuring optimal performance, incident management, and compliance with service levels while supporting service transitions and maintena...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$220K - $330K *

Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $140K *

Lead the charge in managing complex IT projects, ensuring timely delivery and exceptional service. Collaborate with teams and stakeholders to drive successful outcomes while adhering to project manage...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate client experiences by optimizing multi-cloud hosting environments. As a key technical leader, ensure performance, security, and reliability while driving strategic improvements and collaborati...

Bedford, NHRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $132K *

Join a team that's shaping the future of cloud services and authentication systems. As a key contributor, you'll design, build, and maintain scalable, secure solutions while collaborating with cross-f...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by serving as a senior database administrator, enhancing and maintaining complex IT systems. Collaborate with diverse teams to drive innovative solutions and ensure effective manageme...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$180K - $320K *

Drive innovation by architecting high-performance backend systems for a cutting-edge data platform. Collaborate with cross-functional teams to enhance user experience and optimize data workflows, ensu...

Vancouver, BCRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$119K - $235K *

Analyze deployment processes and enhance system reliability across government multi-site environments. Collaborate with diverse teams while troubleshooting, improving tooling, and mentoring to streaml...

Colorado Springs, CORemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $207K *

Partner with us to drive enterprise AI adoption by assessing, deploying, and securing Microsoft 365 Copilot and Agent 365 capabilities. Leverage your expertise to enhance customer environments and ens...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$170K - $210K *

Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Elevate your career by driving data engineering excellence in Palantir Foundry, transforming legacy systems into robust pipelines and applications while collaborating with cross-functional teams to de...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Manage security operations by analyzing threats, responding to incidents, and developing response plans. Collaborate with teams to enhance detection efforts and maintain compliance while utilizing adv...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Business Services

$140K - $165K *

Join a dynamic team to lead technical onboarding and drive customer success through expert configuration, API integrations, and project management. Make a meaningful impact by streamlining implementat...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.