IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$218K - $256K *

Lead the charge in shaping IT strategy and operations for a remote-first SaaS company. Drive service delivery, enhance employee technology experiences, and build a high-performing IT organization whil...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $225K *

Join a dynamic team as a technical partner lead, driving integrations and collaborating with partners. Leverage your expertise to shape architecture, enhance security, and create repeatable patterns a...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead robust cloud infrastructure solutions in AWS and AWS GovCloud, ensuring CI/CD and security compliance across environments. Collaborate with teams to optimize deployment and operational processes...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $125K *

Lead innovative design solutions as a Senior Design Engineer, transforming client needs into actionable broadcast system designs. Collaborate with global teams, mentor junior engineers, and ensure pro...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Shape and support enterprise networking solutions by delivering pre-sales technical leadership and post-sales support. Leverage deep expertise in Wi-Fi, LAN, cloud, and Zero Trust security to ensure o...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $177K *

Lead a dynamic Managed Services Engineering team to enhance cloud operations, ensuring exceptional service delivery, compliance, and continuous improvement while driving team development and operation...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $200K *

Partner with us to drive growth in the SLED market by owning the technical sales cycle, collaborating with teams, and shaping enterprise solutions. Your expertise will influence strategy and build sca...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $200K *

Drive the expansion into the SLED market by owning the technical sales cycle, collaborating with teams to influence strategy, and building scalable processes that enhance public sector engagement and...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $170K *

Optimize customer onboarding and system integrations as a ServiceNow Technical Consultant. Drive end-to-end implementations, ensuring smooth configurations, effective UAT, and high-quality service del...

Austin, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Partner with us to streamline operations by transforming manual tasks into efficient automation solutions. Leverage your expertise in Ansible, Terraform, and CI/CD to enhance productivity across diver...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage with clients by providing technical support, conducting presentations, and assisting in sales activities. Collaborate cross-functionally to ensure product alignment with customer needs while ma...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$93K - $150K *

Optimize infrastructure and CI/CD pipelines to empower engineering teams in delivering AI-powered products efficiently. Collaborate closely with product and data engineers, leading projects from incep...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$150K - $210K *

Elevate the customer support experience by leading a regional team of Customer Success Engineers. Oversee operations, optimize workflows, and engage with stakeholders to drive improvements while ensur...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$69K - $104K *

Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $115K *

Empower a high-performing technical support team, ensuring exceptional service and operational efficiency. Drive strategic collaboration between support and product teams to enhance customer satisfact...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Empower organizations by serving as a trusted advisor in cybersecurity, leveraging AI-driven solutions to enhance security outcomes through expert pre-sales support and seamless customer onboarding, w...

Boston, MARemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $122K *

Deliver reliable application packaging solutions for a large federal IT environment. Collaborate with stakeholders to gather requirements and ensure seamless deployment across thousands of endpoints...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate your career by designing and implementing hybrid networks across AWS, OCI, and on-premises environments, ensuring secure connectivity and compliance while troubleshooting complex issues in a f...

Baltimore, MDRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate secure network solutions by engineering and supporting robust infrastructure. Collaborate with cross-functional teams to enhance security technologies, ensuring reliable connectivity and comp...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $135K *

Architect a unified operational dashboard connecting diverse alert systems to streamline monitoring and enhance triage efficiency, ensuring critical alerts are prioritized and effectively routed...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $150K *

Drive the design and delivery of advanced AI solutions, mentoring engineers and ensuring client satisfaction. Collaborate with stakeholders to translate requirements into scalable architectures, leadi...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$143K - $174K *

Empower teams by managing complex IT systems and programs, leading projects, and ensuring robust infrastructure. Leverage expertise to enhance multi-departmental functions through strategic planning a...

Fairfield, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Drive technical solutions and client satisfaction as you partner with internal teams, enhancing client engagement through innovative use of our solutions, troubleshooting complex integrations, and fos...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $155K *

Optimize cloud security infrastructure and enhance detection capabilities while investigating and responding to alerts. Contribute to building internal tools to elevate security measures, your experti...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Innovate and enhance platform operations as a technical expert, driving implementation and administration of HaloPSA. Collaborate with teams to streamline processes, improve visibility, and ensure sea...

Napa, CARemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.