IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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$92K - $138K *

Unlock your potential by joining a dynamic team focused on delivering top-notch Ultrasound IT support. Collaborate with customers to resolve complex technical issues in a fast-paced environment, ensur...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock potential by engaging with clients to translate technical challenges into innovative solutions. This role combines presales expertise, solution design, and hands-on engineering to drive custome...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Staffing

$126K - $162K *

Lead the charge in advanced ICT design for mission-critical data centers. Collaborate with stakeholders to oversee complex projects, manage resources, and drive innovation through technology adoption...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Drive AI-native software development by architecting systems, guiding AI agents, and ensuring quality. Collaborate closely with users to transform business needs into reliable, efficient solutions whi...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$73K - $109K *

Drive your career with impactful service as you troubleshoot and maintain advanced medical equipment, ensuring optimal performance and customer satisfaction across the Pacific Region, with a focus on...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$72K - $108K *

Join a team that's dedicated to delivering exceptional service through timely maintenance and support for medical equipment. Collaborate with experienced engineers to enhance your skills while ensurin...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$73K - $109K *

Champion customer satisfaction by mastering preventative maintenance and troubleshooting techniques. Collaborate with experienced engineers to enhance skills in equipment installation and service, ens...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$66K - $99K *

Play a key role in delivering exceptional service by performing preventative maintenance and troubleshooting on medical equipment. Collaborate with experienced engineers to enhance customer satisfacti...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Lead the charge in building a secure, self-service developer sandbox on Azure, delivering non-persistent desktops and managing the entire stack from landing zone to golden image while ensuring complia...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $153K *

Champion innovative AI-driven self-service solutions, enhancing employee experiences through ServiceNow. Collaborate with teams to streamline processes, ensuring high-quality engineering from design t...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K *

Transform enterprise Windows infrastructure and cloud environments by designing, implementing, and securing systems. Collaborate with IT teams to optimize performance, automate processes, and ensure c...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $140K *

Lead the charge in designing and implementing advanced network security solutions, focusing on Zero Trust principles and SD-WAN architecture. Collaborate with cross-functional teams to enhance network...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join us to transform enterprise OS infrastructure through modern practices, leveraging your Python expertise and operational skills to drive modernization, package migrations, and effective CI/CD impl...

California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$120K - $145K *

Drive innovation in AI by building and evaluating machine learning models. Collaborate with experts to design experiments, analyze data, and communicate findings effectively to enhance model performan...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Contribute to seamless enterprise integrations by designing and developing Infor M3 solutions. Leverage your expertise in Infor OS, ION, and APIs to enhance data exchange across applications and suppo...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $255K *

Shape the future of cloud security by designing and implementing robust controls. Guide integrations in DevOps, perform comprehensive assessments, and mentor teams to reduce risks in AWS and mobile in...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $145K *

Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...

Florida, USRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate your technical expertise by supporting L1 teams, running investigations, and shipping bug fixes. Collaborate across departments to enhance product quality and customer satisfaction in a dynami...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Join a team that's dedicated to enhancing application performance through expert Dynatrace monitoring. Collaborate with IT professionals to analyze, troubleshoot, and optimize application performance...

St. Louis, MORemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$80K - $100K *

Champion the design and implementation of advanced communication systems, ensuring optimal functionality through troubleshooting and support. Collaborate across teams while managing extensive travel t...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Join a team that's redefining virtual infrastructure. This role involves research, development, and support of virtual desktop environments while mentoring junior engineers alongside managing projects...

Arizona, USRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Elevate customer success by implementing privacy-first healthcare marketing solutions. As an Implementation Engineer, you'll guide clients through technical setups, ensuring optimal performance and co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $111K *

Drive impact by analyzing ITSM platform requirements, collaborating with stakeholders to develop solutions, and supporting the ITCR process, ensuring efficient delivery of enterprise IT customer suppo...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Transform mission-critical applications by designing and developing scalable solutions. Collaborate with cross-functional teams to ensure reliability and performance while leveraging cloud infrastruct...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.