In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Contact Center Operations Manager
$80K - $95K *
Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...
2 weeks ago
Senior Manager, Customer Service
$100K - $120K *
Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...
3 weeks ago
Senior Manager, Customer Service
$100K - $120K *
Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...
3 weeks ago
$82K - $111K *
Engage with clients as a trusted advisor, managing relationships and ensuring success with operational initiatives. Foster collaboration across teams to drive client satisfaction and promote Cotiviti...
6 days ago
Sr Services Manager-Steam Turbine CSM
$119K - $199K *
Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...
Reposted 2 weeks ago
$82K - $111K *
Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...
1 week ago
$100K *
Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...
3 weeks ago
Senior Manager, Consumer Sales and Service
$133K - $177K *
Lead the future of consumer sales, driving enrollment growth and enhancing customer experience through strategic leadership and cross-functional collaboration in a dynamic, remote environment...
1 week ago
Customer Success Manager - Canada
$87K - $112K *
Transform customer operations by serving as a strategic partner, guiding clients through tailored solutions. Collaborate cross-functionally to enhance customer success, driving the adoption of innovat...
Reposted 1 week ago
Operations Manager - Federal Customer
$110K - $130K *
Lead the charge in ensuring seamless operational execution and mission alignment, leveraging your expertise to manage risks, drive outcomes, and support continuous improvement in a dynamic environment...
Reposted 2 weeks ago
Manager, Revenue Cycle Management
$120K - $135K *
Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...
3 weeks ago
$80K - $95K *
Redefine customer success by optimizing service delivery, enhancing satisfaction, and implementing strategic operational improvements. Collaborate with leadership to drive initiatives and exceed perfo...
3 weeks ago
$80K - $95K *
Partner with us to enhance customer outcomes as a strategic advocate, driving renewals and expansion in a dynamic Mid-Market environment. Leverage your expertise to foster relationships and ensure cus...
Reposted yesterday
$75K - $100K *
Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...
Yesterday
$100K - $120K *
Champion a culture of quality and compliance by leading the Field Service quality team. Drive continuous improvement initiatives, enhance customer satisfaction, and ensure alignment with global qualit...
2 weeks ago
US -Manager, Customer Support (Senior Care)
$90K - $105K *
Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...
2 weeks ago
Manufacturing Operations IT Services Manager, US&C
$100K - $130K *
Optimize manufacturing IT operations by leading system support, enhancing service delivery, and driving digital transformation across facilities while ensuring connectivity and compliance to improve p...
3 weeks ago
$86K - $144K *
Shape customer experiences by leading initiatives that enhance engagement, streamline journeys, and leverage AI to drive measurable outcomes across digital and physical touchpoints, collaborating with...
3 weeks ago
$80K - $95K *
Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...
Reposted 3 weeks ago
Business Product Manager - Customer Success and Service
$100K - $120K *
Join a team that's dedicated to enhancing customer experiences through innovative digital solutions. Drive the implementation and optimization of technologies that bolster operational efficiency and s...
3 weeks ago
Business Product Manager - Customer Success and Service
$95K - $115K *
Elevate customer experiences by deploying innovative digital solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive measurable results in a dynamic pharmacy env...
3 weeks ago
$130K - $140K *
Lead the charge in managing client programs, ensuring optimal performance, client satisfaction, and operational efficiency while collaborating with cross-functional teams to drive business growth and...
3 days ago
Manager, Customer Success Operations
$140K - $154K *
Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...
Reposted 3 days ago
$120K - $145K *
Unlock potential by leading executive-level client engagements, driving strategic marketing analytics, and fostering trusted partnerships. Thrive in a fast-paced environment while delivering data-driv...
1 week ago
$80K - $95K *
Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...
3 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.