Director, Patient Experience Jobs

Explore high-paying roles in the field of patient experience. Improve healthcare delivery, and elevate patient satisfaction and safety standards in the industry.

What Does a Director, Patient Experience do?

As a Director, Patient Experience, you would be responsible for developing and implementing strategies to improve patient satisfaction. This includes designing patient feedback systems, analyzing patient care feedback, and leading improvements in patient care services.

Skills Required

Key skills include leadership, excellent communication, and dedication to patient care. You should also have a deep knowledge of healthcare service shortcuts and the ability to interpret patient care data.

Education Requirements

Most positions require a Master's degree in healthcare administration or a related field. Experience in a healthcare setting is also usually required.

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1
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$100K - $130K *

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Reimagine the business development landscape by leading end-to-end proposal efforts, fostering collaboration across teams to craft innovative solutions. Drive success through strategic planning and in...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead and innovate product strategies for proprietary software applications, bridging client needs and technical capabilities while executing on the product roadmap in a fast-paced, agile environment...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$250K - $275K *

Elevate healthcare delivery by leading a dedicated team in clinical evaluations, ensuring best practices while providing client-facing support and expertise in medical claims, regulations, and emergin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$179K - $190K *

Transform employee experiences by leading strategic Payroll, HR, and compliance services to ensure operational excellence, efficient team performance, and integrated service delivery across a large, d...

US-AnywhereRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Business Services

$315K - $500K+*

Deliver impactful service line and provider growth strategies, ensuring cohesive execution across the enterprise while partnering with leadership to optimize clinical workforce alignment and sustainab...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$208K - $299K *

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $235K *

Pioneer strategic leadership in People Operations, ensuring efficiency in HR practices, compliance, and technology governance. Drive employee experience and operational excellence by fostering partner...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$121K - $161K *

Transform client relationships into strategic partnerships, ensuring exceptional service delivery and value realization for complex healthcare enterprises through collaboration and deep industry exper...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$121K - $161K *

Join a team that's focused on enhancing client relationships and driving success! Take charge of managing major accounts and collaborating across departments to ensure the optimal delivery of solution...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Optimize integrated applications and drive solutions by collaborating with stakeholders, researching best practices, and developing impactful proposals and enhancements that align with organizational...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $128K *

Join a team that drives client success through strategic account management, project leadership, and business development. Leverage your expertise to enhance client experiences, mentor junior team mem...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $137K *

Explore a leadership role where you'll manage high-value client portfolios, drive growth, and deliver integrated solutions. Collaborate across teams to achieve both client success and internal excelle...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$85K - $92K *

Empower healthcare quality as a detail-oriented Outpatient Quality Analyst. Mentor coding teams, ensure compliance, and drive process improvements in a dynamic remote environment, making a meaningful...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Shape the future of healthcare by driving patient acquisition and market expansion. Lead cross-functional teams to implement sustainable growth strategies, aligning business development, marketing, an...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$95K - $124K *

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$105K - $120K *

Empower a team of behavioral health providers to deliver exceptional care while driving clinical quality and optimizing patient experiences in a dynamic, fully remote environment. Lead with empathy an...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $155K *

Lead customer-first UX strategy in eCommerce, driving user-centric design and fostering a culture of empathy. Optimize customer journeys, advocate for user needs, and enhance engagement through data-i...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$118K - $196K *

Drive strategic growth in specialty pharmacy solutions by leading consultative sales engagements. Collaborate cross-functionally to deliver integrated, customer-centric programs while establishing you...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $144K *

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$148K - $222K *

Accelerate progress at driving district sales performance by building strong relationships, developing high-performing teams, and executing strategic business plans to meet and exceed company objectiv...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$285K - $365K *

Lead cross-functional safety strategies for a franchise area, ensuring high-quality execution across compounds. Collaborate with stakeholders, oversee safety activities, and mentor Safety Science team...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$220K - $260K *

Drive strategic U.S. market access initiatives that enhance patient access and commercial success, integrating cross-functional leadership and influencing enterprise decisions in a dynamic therapeutic...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Unlock potential by managing the execution of a multi-market CRM transformation program. Serve as the pivotal delivery authority, overseeing vendor coordination and ensuring seamless workstream progre...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$206K - $413K *

Drive clinical leadership in behavioral health, overseeing management processes and quality improvement initiatives to enhance patient care, optimize utilization strategies, and ensure compliance with...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What main responsibilities does a Director, Patient Experience face?question toggle

    A Director, Patient Experience is primarily tasked with improving the overall patient experience. This includes the responsibility of designing and implementing patient feedback systems, training staff towards better patient care, ensuring patient expectations are met and exceeded, and making continuous improvements based on patient feedback.

  • What does a typical day for a Director, Patient Experience look like?question toggle

    A typical day might include meeting with hospital staff, reviewing patient feedback, analyzing patient care measures, drafting new improvements initiatives in existing procedures, and overseeing the execution of implemented changes.

  • What skills are important for a Director, Patient Experience position?question toggle

    Important skills include leadership, patient-focused orientation, strategic planning abilities, advanced communication and interpersonal skills, and understanding of healthcare operations.