Director, Patient Experience Jobs in Boston, MA

Engage in enhancing compliance and operational excellence by leading the evolution of Quality Systems into a digital-first framework. Shape a data-driven ecosystem supporting clinical to commercial op...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Partner with us to drive global commercialization effectiveness by shaping and executing scalable frameworks, enhancing operational integration, and managing cross-functional initiatives in a dynamic...

Shape the future of design excellence by leading innovative projects and teams. Collaborate with clients and stakeholders to create strategic, high-impact solutions while mentoring emerging designers...

Empower our Membership Services team by leading the Enablement Excellence function. You'll drive strategy and programs that enhance member support and operational performance, fostering a culture of i...

Elevate the strategy and roadmap of a high-performing enablement organization while leading multi-disciplinary teams to enhance training and knowledge management, drive quality improvements, and foste...

Drive customer success and operations strategy in a hands-on role, leading provider onboarding, AI integration, and team development while ensuring PHI compliance. Lead the charge to create and scale...

Join a dynamic team to lead product strategy, embedding AI innovations while coaching a high-performing product organization. Collaborate with executives and engineers to drive impactful outcomes in a...

Drive medical strategy for US Launch in a new Specialty Disease Area, leveraging healthcare insights and cross-functional collaboration to enhance patient care and outcomes while leading impactful med...

Play a key role in enhancing Medicare claims review by providing expert medical insights, collaborating with stakeholders, and maintaining compliance with CMS guidelines, while serving as a spokespers...

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

Transform talent strategy with innovative leadership, drive organizational growth, and enhance colleague engagement for a thriving, results-driven culture in a dynamic environment...

Drive excellence in clinical operations, leading studies that support health features. Oversee strategy, execution, and team development across the product lifecycle, ensuring compliance and efficienc...

Lead transformative customer and colleague experiences in branch operations through insightful, practical design. Collaborate cross-functionally to ensure seamless adoption of solutions that enhance p...

Shape the future of branch experiences by designing scalable, impactful interactions that elevate both customer and colleague engagement grounded in operational realities...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Lead the AI product strategy for engaging patient experiences post-discharge. Collaborate with cross-functional teams to enhance AI capabilities while managing a product team that drives innovation an...

Champion quality and safety improvement initiatives organization-wide, managing complex projects and utilizing patient safety science to enhance care reliability while collaborating with cross-functio...

Create and operationalize a comprehensive insurance revenue cycle for behavioral health. Lead processes from eligibility verification to payment collection, focusing on multi-state expansion and compl...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Contribute to enterprise workforce planning by integrating AI and analytics for optimal resource allocation, enabling strategic decision-making across labor categories to drive organizational success...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Oversee regional operations, ensuring profitability and performance metrics are achieved while managing staffing and reporting to management. Drive excellence in client service and optimize physician...

Champion patient services strategy and execution to optimize access and enhance experiences. Lead development of promotional materials, collaborate across teams, and leverage analytics to drive impact...