In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Sr Mgr, Business Intelligence - Enterprise Claims & Fraud
$114K - $164K *
Drive impactful BI strategies as a Senior Manager, leading teams to success through innovative analytics, effective processes, and enhanced partnerships for Claims Data Modernization and Fraud Analyti...
5 days ago
Sr Mgr, Business Intelligence - Enterprise Claims & Fraud
$114K - $164K *
Pioneer impactful change by leading our Business Intelligence initiatives, championing team development, fostering innovation, and driving cost-effective strategies for claims modernization and fraud...
5 days ago
Sr Mgr, Business Intelligence - Enterprise Claims & Fraud
$114K - $164K *
Drive impactful BI initiatives by leading teams and optimizing processes to achieve business goals. Enhance data modernization and fraud analytics while fostering cross-functional collaboration and co...
5 days ago
$150K - $180K *
Unlock potential by spearheading strategic account management for a Tier 1 banking client. Cultivate executive relationships, drive innovative solutions, and lead multi-year growth plans to enhance se...
Reposted 5 days ago
$83K - $133K *
Join a team that's driving sales growth in low and medium voltage equipment. As an Account Manager, you'll identify new opportunities, engage with customers, and manage sales processes, contributing t...
Reposted 1 week ago
$82K - $100K *
Optimize day-to-day janitorial operations, ensuring compliance and quality standards while mentoring a dedicated team. Drive service enhancements and manage resources effectively to meet evolving cust...
2 days ago
Account Manager - Valet & Parking Operations - Santa Barbara, CA
$70K - $114K *
Optimize account performance by driving financial metrics and enhancing client satisfaction. Lead recruitment, training, and service delivery while fostering strong relationships with clients and asso...
Reposted yesterday
Senior Business Intelligence Engineering and Data Manager
$110K - $130K *
Drive analytics excellence by leading a high-performing BI Engineering team. Shape scalable data products, ensure architectural integrity, and foster collaboration across departments to optimize enter...
3 weeks ago
Senior Manager, Digital Customer Experience
$120K - $145K *
Champion a digital customer experience strategy that enhances engagement and drives commercial growth across multiple business lines. Lead technology initiatives to create seamless interactions and im...
5 days ago
Marketing Manager II, Lifecycle & CRM Strategy
$90K - $110K *
Partner with us to refine lifecycle marketing strategies across multi-channel journeys, driving impactful campaigns and insightful data analysis that enhance customer engagements and retention for fam...
1 week ago
Senior Manager / Maintenance Operations
$75K - $100K *
Accelerate progress at a leading maintenance team by enhancing operations, providing hands-on support, fostering team culture, and ensuring exceptional service quality. Split your time between in-offi...
Reposted 2 weeks ago
Product Marketing Manager - CMMS
$95K - $115K *
Shape the future of product marketing by crafting compelling narratives and go-to-market strategies that resonate in regulated industries, while driving collaboration and enabling sales teams to succe...
3 weeks ago
Vice President of Merchandising and Category Management
$150K - $180K *
Champion the development and execution of merchandising and category strategies to drive sales, enhance customer experience, and ensure operational excellence across multiple channels and business lin...
Today
Operations Manager- Night Shift
$74K - $119K *
Advance operational excellence by leading a fast-paced team, ensuring production quality and timely client delivery while fostering collaboration across departments for enhanced service outcomes...
2 weeks ago
$80K - $110K *
Drive operational excellence by overseeing site activities, managing staff, and ensuring compliance with regulations while meeting study goals. Collaborate with investigators and stakeholders to enhan...
2 weeks ago
Senior Manager, Customer Success, Services
$143K - $194K *
Shape the future of customer success by guiding a dynamic team of CSMs. Design strategic initiatives to drive customer engagement, expand portfolios, and enhance operational efficiencies within a rapi...
1 week ago
Service Manager - AN Ford Torrance
$180K - $240K *
Drive the efficiency and customer satisfaction of the dealership's service department, overseeing operations, managing staff, and maintaining high standards for quality work and client relationships t...
3 weeks ago
Sr Manager Field Human Resources
$100K - $120K *
Transform the HR landscape by driving strategic initiatives and enhancing associate engagement across a dynamic field environment. Collaborate with leaders to develop talent and implement HR solutions...
2 weeks ago
$80K - $95K *
Unlock potential by building strong relationships with natural gas utility customers, achieving sales targets through new and existing accounts while collaborating with cross-functional teams for cust...
3 weeks ago
$80K - $95K *
Elevate the future of natural gas utility sales by forging impactful relationships and driving growth. Leverage your expertise to develop new business and nurture existing client accounts while collab...
3 weeks ago
Senior Manager, Consumer Tools and Technology
$120K - $145K *
Revolutionize operational excellence by leading cross-functional tech and process initiatives. Drive strategy, enhance customer experience, and ensure seamless order fulfillment while spearheading con...
1 week ago
Senior Manager, Consumer Tools and Technology
$120K - $145K *
Bring your expertise to lead technology initiatives that enhance operational performance and customer experience. Drive governance and strategy for order flow while fostering collaboration across mult...
1 week ago
$120K - $200K *
Champion exceptional sales performance by leading a dynamic team, overseeing operations, and implementing strategies that drive revenue growth and customer satisfaction in a fast-paced environment...
Yesterday
$84K *
Inspire excellence in customer operations at a leading airport location, driving revenue growth through effective team leadership, innovative service strategies, and focused collaboration to achieve t...
3 days ago
Department Manager- Manufacturing
$88K - $105K *
Join a team that drives operational excellence by overseeing the Converting department's safety, quality, and productivity in a dynamic manufacturing environment. Lead a team of supervisors and engage...
Yesterday
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.