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Customer Service Manager Jobs
Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
What Does a Customer Service Manager Do?
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Skills and Qualifications
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Career Opportunities
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Find Customer Service Manager Jobs on Ladders
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Customer Service Manager Jobs
$100K - $120K *
Elevate patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead a dedicated team while ensuring compliance with re...
6 days ago
$110K - $130K *
Join us to provide empathetic pharmacy consulting and clinical services, ensuring accurate medication management and enhancing patient experiences. Lead pharmacy operations, staff development, and com...
1 week ago
$110K - $130K *
Transform patient care by providing expert pharmacy consulting and clinical services. Lead a dedicated team to enhance patient experiences, ensure compliance, and optimize pharmacy operations while fo...
1 week ago
$110K - $130K *
Champion patient care by delivering expert pharmacy consulting and clinical services. Lead pharmacy operations, enhance patient experiences, and manage staff performance while ensuring compliance with...
1 week ago
$110K - $130K *
Lead the charge in providing exceptional pharmacy consulting services, enhancing patient experiences, managing pharmacy operations, and developing staff to ensure compliance and efficiency in a dynami...
1 week ago
$110K - $130K *
Optimize patient care by providing expert pharmacy consulting, managing workflows, and enhancing team performance. Drive operational efficiency while ensuring compliance and delivering exceptional hea...
1 week ago
$110K - $130K *
Join a team that's dedicated to enhancing patient care through expert pharmacy consulting, medication management, and clinical services. Drive operational excellence while fostering staff development...
1 week ago
$110K - $130K *
Elevate patient care by providing expert pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance with r...
1 week ago
$110K - $130K *
Champion patient care by providing expert pharmacy consulting and clinical services. Lead a dedicated team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regula...
1 week ago
$110K - $130K *
Transform patient care by providing expert pharmacy consulting and clinical services. Lead a dedicated team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regul...
1 week ago
$110K - $130K *
Transform patient care by leading pharmacy operations, enhancing workflows, and delivering exceptional healthcare services. Collaborate with staff to ensure compliance, optimize performance, and eleva...
1 week ago
$110K - $130K *
Drive exceptional patient care by providing comprehensive pharmacy services, managing workflow, and enhancing team performance. Ensure compliance with regulations while fostering a positive patient ex...
1 week ago
$110K - $130K *
Transform patient care by providing expert pharmacy consulting and clinical services. Lead a dedicated team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regul...
1 week ago
$110K - $130K *
Lead pharmacy operations by providing empathetic consulting services, managing workflow, and enhancing patient experiences. Oversee staff performance and ensure compliance with regulations while promo...
1 week ago
$110K - $130K *
Grow your career with a role that enhances patient care through effective medication management, operational excellence, and staff development. Collaborate with healthcare teams to deliver clinical se...
1 week ago
$110K - $130K *
Champion patient care by providing expert pharmacy consulting and clinical services. Enhance pharmacy operations, manage staff performance, and ensure compliance with regulations while fostering a pos...
1 week ago
$110K - $130K *
Lead pharmacy operations by delivering exceptional patient care, optimizing workflow, and enhancing team performance. Drive clinical services and ensure compliance with regulations while fostering a p...
1 week ago
$110K - $130K *
Champion patient care by providing expert pharmacy consulting and clinical services. Oversee pharmacy operations, enhance patient experiences, manage staff performance, and ensure compliance with regu...
1 week ago
$110K - $130K *
Advance your career by providing empathetic pharmacy consulting and clinical services. Manage pharmacy operations, enhance patient experiences, and lead staff development while ensuring compliance wit...
1 week ago
$110K - $130K *
Deliver exceptional pharmacy consulting and healthcare services, enhancing patient experiences while ensuring compliance and operational efficiency. Lead and develop pharmacy staff, manage workflows...
1 week ago
$110K - $130K *
Engage patients through empathetic pharmacy consulting, ensuring effective medication use and enhancing healthcare services. Oversee pharmacy operations, manage staff performance, and drive financial...
1 week ago
$110K - $130K *
Deliver exceptional pharmacy consulting services while enhancing patient care and operational efficiency. Oversee pharmacy workflow, manage staff performance, and ensure compliance with regulations to...
1 week ago
$110K - $130K *
Lead the charge in delivering exceptional pharmacy services, enhancing patient care through effective medication management, clinical services, and staff development while ensuring compliance with reg...
1 week ago
$110K - $130K *
Transform your career by providing empathetic pharmacy consulting and clinical services. Lead a team to enhance patient experiences, manage pharmacy operations, and ensure compliance with regulations...
1 week ago
$110K - $130K *
Lead the charge in delivering exceptional pharmacy consulting services, enhancing patient experiences, managing pharmacy operations, and developing staff while ensuring compliance with regulations and...
1 week ago
Frequently Asked Questions (FAQ)
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.