Customer Service Manager Jobs in Worcester, MA

Transform service delivery across IT Infrastructure and Managed Services. Lead client-facing initiatives that drive operational excellence, modernization, automation, and enhance service quality while...

Champion exceptional dining experiences while overseeing operations, finances, and team development. Foster strong relationships with clients and staff, ensuring quality and compliance while driving o...

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

Lead the charge in executing impactful CRM campaigns across multiple channels. Oversee team dynamics, optimize processes, and ensure timely delivery of customer communications while nurturing a cultur...

Lead client success initiatives by managing relationships, driving growth, and ensuring satisfaction across a diverse portfolio of accounts. Collaborate cross-functionally to align client needs with b...

Transform your career by leading branch operations and driving sales excellence. Cultivate client relationships while ensuring superior service and operational efficiency. Balance team management with...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Drive operational excellence and enhance customer satisfaction by overseeing multiple locations. Lead, coach, and develop a team of managers, focusing on talent development and business growth in a dy...

Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Champion strategic initiatives and drive performance as you manage, mentor, and engage a high-performing sales team. Foster relationships and lead decisively to achieve branch goals while adapting to...

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Transform the automotive repair experience by leading a dynamic team focused on sales growth, customer satisfaction, and innovation while fostering a supportive, family-oriented work environment...

Drive operational excellence by managing logistics operations, ensuring compliance, and leading a dedicated team to enhance productivity, safety, and quality while overseeing financial performance and...

Engage in driving customer trust as you optimize and oversee vital incident and change communications for a dynamic SaaS environment, ensuring timely, clear product messaging and operational excellenc...

Unlock the potential of our Personal Lines department by managing recruitment, sales strategies, and team development while driving operational excellence and fostering collaboration across functions...

Oversee and enhance client operations by delivering exceptional service while empowering your team. Drive operational excellence and continuous improvement while managing financials, ensuring client s...

Join us as a Program Manager, driving technology transformation projects to align with strategic goals. Lead cross-functional teams and ensure successful delivery while fostering collaboration and con...

Transform customer service standards as you lead the automotive service team, ensuring high satisfaction and operational efficiency while driving parts sales and fostering a collaborative environment...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Unlock potential as you lead and develop a team of service engineers, driving operational excellence and customer satisfaction across your region while managing resource coordination and service deliv...

Shape the future of marketing communications by driving impactful content that elevates member, sponsor, and prospect engagement through strategic initiatives and collaboration across teams, ensuring...

Lead cross-functional initiatives to optimize vendor governance, drive performance, and enhance service delivery. Collaborate with business units to ensure compliance and risk management while alignin...

Drive contact center transformation by leveraging innovative technologies, leading projects, and enhancing client interactions while fostering high-performing, diverse teams focused on operational exc...

Engage a dynamic sales team, driving growth through strategic initiatives, customer education, and data-driven insights, while fostering strong relationships and navigating a competitive landscape acr...