Customer Service Manager Jobs in Worcester, MA

Champion impactful partnerships by driving engagement and success with health system/provider networks. Utilize clinical research knowledge to foster collaboration among cross-functional teams and enh...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Lead operational excellence in Customer Shared Services, optimizing Accounts Receivable, Credit, and Collections processes. Drive a customer-focused strategy with a fully offshore team to enhance fina...

Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Lead the charge in driving customer success and growth by managing a dynamic team of Business Consultants. Collaborate cross-functionally to optimize tools and strategies, ensuring client satisfaction...

Champion client success by guiding large accounts through strategic engagement, driving retention and satisfaction while orchestrating impactful solutions and maximizing value from their partnership w...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Champion customer success by managing a team of Account Managers to enhance client relationships, drive revenue growth, and deliver tailored solutions while ensuring high satisfaction and retention ac...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Join a dynamic team as a Customer Success Manager driving product adoption, enhancing client relations, and contributing to strategic growth in the Marine Insurance sector through cross-functional col...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Advance client success through leadership and support of onboarding, training, and ongoing product adoption, ensuring top-notch user experiences and value from Business Intelligence solutions for stak...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Join a dynamic team overseeing maintenance and operations across multiple facilities. Drive strategic cleaning initiatives, ensuring compliance and safety, while managing budgets and supervising staff...

Grow your career with a dynamic team focused on client success and relationship management. Drive retention and product adoption through consultative support while collaborating with internal stakehol...

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Drive impactful delivery by leading cross-functional teams to achieve enterprise objectives. Own Disciplined Agile processes to ensure high performance, while teaching delivery excellence and translat...

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...