Customer Service Manager Jobs in Worcester, MA

Join a dynamic team as you drive process improvements and ensure high-quality client service delivery in a fast-paced environment, collaborating across internal teams to optimize benefit administratio...

Engage with clients to ensure seamless management of Charles River IMS systems, providing expert support and fostering strong relationships. Collaborate with cross-functional teams while delivering to...

Lead our digital growth initiatives by innovating and optimizing AI automation, multi-channel marketing strategies, and conversion processes to enhance client engagement and revenue generation across...

Join a team that's dedicated to community engagement and operational excellence while fostering associate development, ensuring compliance, and driving financial performance for maximum impact...

Champion community engagement and drive operational excellence by leading outreach initiatives, supporting associates in service roles, and ensuring compliance with company standards for a positive, s...

Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...

Take ownership of complex SAP EWM implementations, leading cross-functional teams and client engagements to drive significant warehouse transformation across various industries while ensuring strategi...

Join a team that's transforming supply chains through SAP EWM leadership. Drive large-scale implementations across industries by leveraging deep expertise, client management skills, and a proven track...

Help us develop technician talent pipelines by building relationships with dealerships and educational partners. Drive workforce impact through mentoring and guiding candidates into long-term career o...

Lead the charge in optimizing sales operations to enhance efficiency and drive revenue growth. Collaborate cross-functionally, delivering insights and clarity to transform organizational performance w...

Accelerate progress at driving commercial growth initiatives across multiple business segments, fostering collaboration among sales, marketing, and operations to enhance execution and market positioni...

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

Lead post-sale customer engagement, ensuring maximum value and satisfaction for a diverse range of technical customers. Drive ongoing success through strategic onboarding, support resolution, and cont...

Drive regional growth through demand generation, optimizing campaigns in a cross-functional marketing role. Collaborate with various teams to create effective strategies that accelerate revenue growth...

Lead the development and execution of a robust knowledge management program, enhancing customer support quality and effectiveness through strategic content governance and self-service capabilities. Dr...

Lead the charge in managing multiple accounts, guiding a cross-functional team to meet operational and financial objectives while fostering client relationships and supporting community engagement in...

Lead a team dedicated to overseeing effective payroll tax operations across multiple states, ensuring compliance and accuracy while managing high-volume employer accounts and fostering continuous impr...

Advance operational excellence in client services by leading global teams, enhancing client relationships, and driving efficiency while managing multiple initiatives in custody operations...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Drive operational efficiency at the intersection of finance and compliance. Collaborate with diverse teams to manage financial reporting, internal controls, and audits while optimizing processes to su...

Champion guest satisfaction by leading operational excellence and team performance, fostering relationships with clients and vendors. Drive strategic initiatives in hospitality management while overse...

Manage a diverse portfolio of customers to ensure successful onboarding, product adoption, and renewals while fostering strong relationships and driving value through effective communication and solut...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Elevate customer success by managing 10-20 key enterprise retail accounts. Build trusted relationships and drive business value through strategic planning, data analysis, and innovative solutions whil...