Customer Service Manager Jobs in Wilmington, MA

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Drive branch success by enhancing client experiences and overseeing daily operations. Balance sales growth and team development while championing service excellence and building relationships with cli...

Join us in leading branch operations and delivering exceptional client service while driving sales growth through strategic relationship-building and team leadership...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of end-user support by leading a service desk team, ensuring high performance and quality service delivery while transitioning operations from reactive to proactive support strategies...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Champion data privacy compliance by leading initiatives, collaborating across functions, and managing risks effectively to support business goals while ensuring adherence to privacy regulations...

Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Join as a key leader overseeing operational excellence and service delivery for elite enterprise clients. Drive transformation through automation and strategic communication, enhancing customer experi...

Deliver excellence by managing day-to-day operations, enhancing customer relations, and leading a team to ensure quality service and sales growth in a dynamic automotive environment...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Deliver impactful product solutions by fostering collaboration across teams and guiding project delivery while mentoring direct reports and driving process improvements for optimal user experiences...

Champion dealer success and operational excellence by managing the MobileService+ program, enhancing customer experience, and driving growth through effective coaching and cross-functional collaborati...

Shape the future of retail operations by optimizing labor deployment across stores, enhancing customer experiences. Collaborate with leadership to embed best practices in forecasting and scheduling fo...

Champion retail innovation as you optimize workforce strategy, ensuring the right resources are deployed for peak performance. Collaborate with leadership to enhance labor planning, forecasting, and s...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Unlock potential by driving sales growth, fostering client relationships, and collaborating with teams to enhance event experiences, utilizing your expertise in hospitality and strategic sales managem...

Engage clients and drive revenue by managing sales strategies and relationships. Collaborate across teams to ensure exceptional events while executing planning and achieving targets in a dynamic envir...

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...