Customer Service Manager Jobs in Waltham, MA

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

Lead the charge in maximizing service delivery by managing a team of Customer Service Engineers, driving operational excellence, and ensuring exceptional customer satisfaction through strategic engage...

Shape the future of energy solutions by leveraging your technical expertise in a customer-facing role. Serve diverse clients, manage service requests, and promote energy efficiency while collaborating...

Pioneer innovative solutions as a trusted advisor in Enterprise Asset Management. Engage with clients to enhance operational performance and ROI through Predictive Analytics while collaborating with c...

Champion AI adoption as a strategic partner, driving transformation for clients in a complex tech landscape. Collaborate closely with stakeholders to optimize use of Claude, enhance business outcomes...

Shape the future of our marketing strategy by developing high-impact campaigns and managing agencies. Collaborate closely with leadership and sales teams to boost growth and enhance brand visibility i...

Pioneer operational excellence by managing daily business functions and enhancing productivity through strategic coordination, performance analysis, and resource management. Drive initiatives that fos...

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...

Join our team to lead strategic account growth initiatives, enhance client relationships, and drive operational excellence for major enterprise clients, impacting their success and shaping industry st...

Shape client experiences by managing service performance and project delivery. Collaborate across teams to ensure adherence to SLAs while enhancing client satisfaction through effective communication...

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

Contribute to our Corporate Accounting team by overseeing global financial closes, ensuring compliance with U.S. GAAP, and collaborating with cross-functional teams to support our rapidly growing mult...

Empower franchise owners by analyzing marketing impact and guiding strategies that enhance business growth. Collaborate across teams to drive actionable insights, optimize investments, and facilitate...

Drive client success by overseeing Managed Services delivery, managing operations, and building crucial relationships across diverse cultural settings. Leverage consultative skills to align technology...

Elevate your career by joining a dynamic automotive repair team that values customer satisfaction, professional growth, and a supportive work environment, while embracing innovation and maintaining a...

Lead the charge in delivering exceptional customer service while driving sales results and managing service operations in a dynamic automotive repair environment focused on team collaboration and prof...

Unlock your potential by leading customer interactions and dispatching service work. Drive results and shape the future of our operations with your sales expertise in a dynamic role that emphasizes cu...

Serve customers with excellence while dispatching service tasks. This role blends sales and operations in a supportive team atmosphere, driving success and satisfaction in an innovative, family-orient...

Grow your career by leading product vision and strategy in a fast-paced iGaming environment. Collaborate cross-functionally to drive impactful user experiences while ensuring product alignment with bu...

Inspire a thriving automotive repair shop by leading team operations, enhancing sales performance, and ensuring exceptional customer service in a supportive environment. Drive innovation and maintain...

Accelerate growth in revenue accounting by overseeing multiple core revenue streams. Lead a team through month-end closes and refine processes, ensuring data quality and scalable operations in a fast...

Lead and optimize financial operations, driving efficiency in Accounts Payable and Source-to-Pay processes while managing an offshore team to support organizational goals through continuous improvemen...