Customer Service Manager Jobs in Troy, NY

Drive efficiency and reliability by leading maintenance operations, optimizing preventive maintenance programs, managing departmental budgets, and developing high-performing teams to achieve business...

Unlock potential by driving success for our largest customers through trusted partnerships, technical guidance, and proactive account management to ensure adoption and optimization of complex software...

Take ownership of revenue accounting and ASC 606 compliance, ensuring accuracy and efficiency in month-end close processes. Collaborate with cross-functional teams to enhance accounting practices and...

Transform the client experience by managing complex IT projects and deskside services, ensuring operational excellence and seamless coordination across multiple vendors in a dynamic healthcare environ...

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

Empower our dynamic call center operations by leading HR strategies that enhance performance, retention, and compliance. Collaborate with site leaders to cultivate a thriving workplace culture and dri...

Transform product technology roadmaps into actionable plans, bridging business needs and technical execution. Collaborate across teams to ensure delivery of Commercial Insurance products, managing pri...

Deliver exceptional customer value by driving onboarding, adoption, and long-term success for a portfolio of clients. Leverage commercial insight and strong relationships to maximize platform utilizat...

Join a dynamic team as you build and manage a diverse portfolio of Consumer Products clients, leveraging your financial expertise to deliver strategic insights and drive business growth in a collabora...

Shape the future of healthcare by strategically guiding health system clients through their journey, maximizing platform adoption, and ensuring their long-term satisfaction and success while driving r...

Champion digital customer success by managing scalable engagement programs that enhance product adoption, retention, and expansion for school districts. Drive high-impact initiatives within a structur...

Join a team that drives commercial governance by overseeing the deal desk process, ensuring accurate revenue recognition through proactive contract review and collaboration with Sales, Legal, and Fina...

Innovate with us to drive performance analytics and insights, transforming complex data into strategic recommendations that enhance business outcomes and operational efficiency across multiple initiat...

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

Drive efficient operations and lead teams in a dynamic 3PL environment, focusing on warehousing, logistics, and order fulfillment. Enhance performance through strong data analysis and process improvem...

Elevate customer engagement through expert leadership in CCaaS implementations. Drive strategic initiatives with cross-functional teams, ensuring timely project delivery while optimizing client soluti...

Transform client experiences by leading CCaaS implementations. Manage projects from inception to delivery, ensuring alignment with business goals while collaborating with cross-functional teams to enh...

Elevate the creative vision by leading design initiatives across integrated campaigns and events, ensuring brand consistency and quality while fostering a collaborative environment that encourages inn...

Accelerate progress at the forefront of B2B demand generation, leading high-impact strategies and multi-channel campaigns to scale revenue and solidify market leadership across complex organizations a...

Champion operational excellence by leading facility strategies, enhancing team performance, and driving financial success while navigating complex compliance and community engagement challenges...

Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...

Lead the charge in transforming IT service management via governance and innovation, unlocking AI-augmented operations and ensuring exemplary service delivery outcomes across the enterprise...

Join a transformative role, driving IT Service Excellence through governance and innovation. Lead the integration of AI and automation to redefine service management, ensuring high-quality outcomes wh...

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

Lead the charge in optimizing bulk distribution services, managing barge supply chains, and ensuring operational excellence from stockpile management to delivery. Collaborate cross-functionally to enh...