Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$80K - $95K *

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's dedicated to enhancing customer experiences through innovative digital solutions. Drive the implementation and optimization of technologies that bolster operational efficiency and s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Elevate customer experiences by deploying innovative digital solutions. Collaborate with cross-functional teams to enhance operational efficiency and drive measurable results in a dynamic pharmacy env...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$229K *

Elevate your career by becoming a creative problem solver and empathetic customer partner dedicated to delivering effective results and excellent service while navigating customer needs and providing...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Engage with complex customers to drive software adoption, enhance relationships, and ensure success. Utilize strategic insight and operational discipline to manage renewals and deliver measurable outc...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Unlock potential by leading executive-level client engagements, driving strategic marketing analytics, and fostering trusted partnerships. Thrive in a fast-paced environment while delivering data-driv...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Help us empower customer success through strategic relationship management, ensuring clients achieve business outcomes. Leverage your expertise in banking solutions to engage stakeholders, drive renew...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$104K - $167K *

Take ownership of customer success for strategic accounts, fostering strong partnerships. Lead initiatives to enhance product adoption and satisfaction, leveraging data-driven insights to optimize the...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive client satisfaction by managing VIP accounts and campaigns. Cultivate relationships, provide strategic insights, and collaborate with teams to enhance deliverables. Mentor junior staff while sta...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$97K - $131K *

Join a team that drives transformation of physical operations through innovative IoT solutions, partnering with top enterprises to enhance safety, efficiency, and sustainability while navigating a dyn...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $139K *

Drive customer success by managing a portfolio of complex accounts, maximizing software value, and building strong relationships to ensure client satisfaction and revenue growth in a fast-paced, entre...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Lead the charge in driving product strategy for advanced optimization and network analytics, collaborating with cross-functional teams to enhance user experience and deliver innovative analytic soluti...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize customer experiences by managing strategic accounts, fostering growth, and driving retention. Collaborate with cross-functional teams to ensure customer success while gathering feedback to en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $110K *

Unlock potential by facilitating seamless customer experiences through project management and relationship building. Drive adoption and satisfaction, ensuring successful implementations and long-term...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $175K *

Join a dynamic team to manage strategic accounts, ensuring customer success through tailored strategies, relationship building, and proactive collaboration to enhance satisfaction and drive growth acr...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $190K *

Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$134K - $201K *

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $90K *

Optimize service delivery performance by leading a team, managing accounts, and ensuring effective operations to drive revenue and meet district needs while maintaining high-quality customer experienc...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive strategic success for complex enterprise accounts by leading technical engagements, influencing governance of AI agents, and ensuring alignment across teams to enhance customer security and valu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$122K - $170K *

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $155K *

Lead the charge in transforming contact center operations by driving performance improvements, data analysis, and strategic oversight. Foster collaboration across teams to ensure exceptional service a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$106K - $179K *

Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.