In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$80K - $95K *
Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...
3 weeks ago
$90K - $110K *
Empower client success through strategic account leadership, fostering relationships, and driving value realization. Utilize expertise in SaaS solutions to guide projects and deliver an exceptional cl...
4 days ago
Enterprise Customer Success Manager II
$111K - $168K *
Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...
1 week ago
Senior Manager, Customer Success
$160K - $195K *
Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...
2 weeks ago
Senior Manager, Customer Expansion
$110K - $130K *
Unlock your potential as you lead global training operations. Manage cross-functional teams to enhance onboarding experiences, optimize performance metrics, and build leadership capacity across North...
Reposted 6 days ago
$145K - $190K *
Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...
Reposted 1 week ago
$80K - $95K *
Lead the charge in optimizing operations and enhancing client relationships by streamlining program delivery, implementing strategic initiatives, and fostering collaboration among cross-functional tea...
4 weeks ago
$85K - $185K *
Drive operational excellence by managing service delivery, ensuring alignment with business objectives, and enhancing stakeholder communication to optimize service availability and performance across...
1 week ago
Senior Manager, Support Operations
$125K - $140K *
Help us scale and enhance support operations in telehealth by leading managers, optimizing workflows, and integrating technology to improve customer experience while maintaining quality and compliance...
4 days ago
$90K - $130K *
Collaborate with stakeholders to enhance client success, drive retention, and execute strategic initiatives. Manage relationships, resolve issues effectively, and leverage data to demonstrate value wh...
1 week ago
Enterprise Customer Success Manager
$98K - $127K *
Join a team that engages with top customers, transforming their operations through customized solutions and deep partnership while collaborating cross-functionally in a hyper-growth environment, impac...
1 week ago
Enterprise Customer Success Manager
$97K - $131K *
Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...
1 week ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
3 weeks ago
$130K - $150K *
Shape the financial foundation by overseeing daily accounting operations, ensuring accurate reporting, enhancing processes, and driving automation. Collaborate with cross-functional teams to support g...
2 weeks ago
$104K - $124K *
Join a team that builds and scales high-quality customer support. Lead a skilled group with a focus on coaching, efficiency, and innovation in customer experience while collaborating closely with cros...
1 week ago
Senior Customer Experience Manager (CXM) - Strategic
$110K - $130K *
Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...
Reposted 5 days ago
$80K - $95K *
Join a dynamic team to drive comprehensive CRM marketing strategies, optimizing campaign execution and enhancing customer journeys through collaboration with various stakeholders and leveraging advanc...
1 week ago
$80K - $95K *
Lead the CRM marketing lifecycle by developing and optimizing campaigns. Collaborate with cross-functional teams to execute strategies that enhance customer engagement and increase lifetime value thro...
1 week ago
$100K - $120K *
Accelerate progress at field service operations by leading a high-performing team to deliver exceptional customer support, ensuring safety, quality, and operational excellence while driving growth acr...
Reposted yesterday
$60K - $132K *
Accelerate progress at client accounts by delivering strategic solutions, enhancing relationships, and optimizing financial performance in a fast-paced healthcare environment. Collaborate with teams t...
Reposted 2 weeks ago
Senior Manager - Internal Communications
$90K - $110K *
Elevate internal communication strategies within a dynamic corporate environment by engaging with senior leaders, crafting impactful messaging, and promoting organizational values to enhance team cohe...
3 weeks ago
$75K - $95K *
Advance customer support excellence by leading and mentoring a remote team. Drive operational efficiencies and enhance customer experience while achieving key business metrics. Foster collaboration an...
Reposted 4 days ago
Senior Manager, Customer Success
$120K - $145K *
Empower a team of Customer Success Managers to achieve strategic retention goals, enhance customer value, and drive operational excellence across the U.S. Public Sector, ensuring optimal engagement an...
2 weeks ago
$156K - $190K *
Lead the development and optimization of innovative business banking products, aligning member needs and strategic goals. Drive cross-functional collaboration and manage product lifecycles to create m...
2 weeks ago
$100K - $120K *
Champion the future of public sector sales by leading a proactive team, crafting innovative strategies, and enhancing relationships to drive growth in the government technology market across Canada...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.