Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$91K - $171K *

Empower your career by leading cross-functional initiatives to innovate and optimize lending and deposit products. Drive strategic goals from concept to delivery, ensuring alignment with business prio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $130K *

Unlock your potential by leading a dynamic sales team in the hearing care sector. Drive strategic partnerships, exceed revenue KPI targets, and implement innovative sales solutions to enhance brand pr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Shape product strategy for an Inventory Management System that enhances grocery operations. Collaborate with teams to deliver intuitive solutions, ensuring customer needs drive priorities and developm...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Shape the future of product strategy and growth by leading initiatives that drive revenue and user retention. Collaborate with cross-functional teams to execute a customer-focused vision and mentor te...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $231K *

Transform healthcare reporting by leading a dynamic team to deliver innovative analytics and insights. Collaborate across disciplines to enhance client experiences and guide strategic decisions throug...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $120K *

Shape the future of healthcare by strategically guiding health system clients through their journey, maximizing platform adoption, and ensuring their long-term satisfaction and success while driving r...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$75K - $105K *

Lead the charge in managing a diverse book of business while ensuring client retention, supporting new initiatives, and resolving complex issues through proactive customer service and effective team c...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $190K *

Join a dynamic team to drive growth in Ooma's Residential business, expanding retail partnerships in Canada. Leverage relationships and strategic initiatives to enhance sales performance across variou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Empower Fortune 500 clients by driving post-sale success, enhancing value, and ensuring long-term relationships. Act as a strategic advisor while collaborating across functions to optimize outcomes an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $180K *

Take ownership of the digital identity program, ensuring high performance, reliability, and seamless user experiences. Collaborate with cross-functional teams to optimize operational workflows in a fa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $190K *

Drive operational excellence by managing multi-faceted client engagements, leading offshore teams, and ensuring high-quality delivery across PeopleSoft and Oracle Cloud environments. Shape strong clie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Transform client experience by managing post-sales relationships, analyzing campaign performance, and driving account growth through strategic insights and collaboration with cross-functional teams...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Media

$90K - $120K *

Drive meaningful product execution in a B2B2C SaaS environment, enhancing resident engagement through innovative waste management solutions while collaborating with cross-functional teams and leveragi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$103K - $163K *

Unlock potential by leading strategic growth initiatives with key wholesale partners in the MRO distribution sector. Drive revenue growth, optimize assortments, and enhance profitability through data...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$71K - $119K *

Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$78K - $140K *

Grow your career with a strategic leader in national account development, driving category growth and optimizing pricing, inventory, and cross-functional initiatives. Collaborate with teams to enhance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $152K *

Join our team as a vital point of contact for clients, nurturing relationships and ensuring seamless communication between customers and internal teams. Lead account management and problem resolution...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $117K *

Reimagine your career by executing audits and providing expertise across various projects. Collaborate within a team or independently to ensure compliance and drive improvements while managing stakeho...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Develop and coordinate impactful training programs across multiple teams, ensuring adherence to company values and efficiency. Champion employee development while measuring training effectiveness and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Join us to lead complex audits, shape strategic initiatives, and provide expert oversight with significant organizational impact while managing stakeholder relationships and mentoring teams in a dynam...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$143K - $286K *

Innovate product strategies by leading complex initiatives from vision to execution. Collaborate with cross-functional teams to drive outcomes, utilizing data analysis and AI tools to enhance product...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $286K *

Drive growth and innovation within our membership ecosystem by leading cross-functional initiatives, validating ideas through experimentation, and scaling successful strategies to enhance acquisition...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $220K *

Shape the future of product innovation by leading strategic initiatives and guiding cross-functional teams to optimize customer experiences and drive measurable business impact in complex product envi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $220K *

Optimize product strategy and execution to drive innovation and operational efficiency. Leverage data insights to mentor teams and align product roadmaps with business goals while overseeing end-to-en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.