Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Drive impactful digital marketing campaigns across email, SMS, social, and more to boost lead generation and customer loyalty. Collaborate closely with a diverse team to unlock strategic growth opport...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$72K - $108K *

Join a team that's dedicated to strategic account management, fostering client relationships, and driving renewal sales. Utilize your stop loss expertise to enhance client satisfaction and promote tai...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$104K - $173K *

Contribute to impactful Nuclear Inspection Services projects, managing on-site execution, ensuring safety and quality standards. Foster stakeholder relationships while enhancing project delivery withi...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $120K *

Champion client success by leading technical audits and proposals. Coordinate cross-team contributions, ensure quality standards, and translate analyses into actionable insights that drive business gr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Champion strategic customer relationships and enhance value for assigned dealership accounts by executing tailored Customer Value Plans, fostering executive engagement, and conducting data-driven valu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive the future of MR technologies as a business leader, balancing market development, customer engagement, and strategic planning. Leverage clinical insights and product knowledge to enhance market...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $210K *

Join a team that's driving sales success in a dynamic environment. Lead initiatives for growth, enhance strategies, and foster key relationships, while managing a dedicated sales team in the Northwest...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$93K - $154K *

Drive operational excellence and sales effectiveness by leading a team that optimizes sales processes, enhances productivity, and fuels revenue growth through strategic insights and collaboration acro...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a dynamic team as you lead healthcare BPO operations, enhancing performance, managing teams, and fostering client relations. Drive strategic initiatives that ensure operational excellence in a fa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead and optimize supply chain operations to ensure peak efficiency in warehouse management, focusing on order fulfillment, shipping, receiving, and inventory control, while fostering a collaborative...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$94K - $122K *

Unlock growth potential in foodservice sales! Drive demand, cultivate relationships, and achieve profitability targets across key accounts in an energetic, fast-paced environment focused on exceptiona...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$65K - $97K *

Champion customer success by driving onboarding, adoption, and retention strategies for Virtual Agent customers, optimizing their experience and ensuring continued value through collaboration and proa...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$171K - $273K *

Lead transformative customer success strategies, align Salesforce capabilities with client objectives, and elevate enterprise accounts through strategic risk management and deep executive partnerships...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$154K - $165K *

Shape the future of medical devices by leading regulatory strategies, ensuring compliance across global markets, and mentoring a dedicated team. Empower innovation through effective communication with...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$62K - $131K *

Innovate the future of emergency communication by driving strategic data acquisition from law enforcement agencies, enhancing reporting efficiency and community safety through collaboration and soluti...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$96K - $139K *

Shape the future of learning by leading scalable programs for healthcare call centers, enhancing onboarding and continuous development to achieve compliance and drive performance. Collaborate across t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $98K *

Develop and execute comprehensive lifecycle marketing strategies targeting North American Mobility customers to enhance engagement, retention, and adoption, driving overall revenue growth and maximizi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $250K *

Lead and drive the performance of a Strategic Business Unit by aligning strategy, execution, and market insights, fostering a cross-functional organization to enhance growth, and ensuring sustainable...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Unlock potential by driving the order-to-cash process, ensuring seamless integration of billing, payments, and revenue operations while collaborating across teams to enhance efficiency and accuracy in...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $226K *

Empower enterprise customers by building lasting partnerships that drive success. Guide them through their CX journey while leveraging technical expertise to enhance solution adoption and achieve stra...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate account management by developing strategic plans, fostering customer relationships, and implementing initiatives that drive growth and profitability across retail and wholesale channels. Optim...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Manage regional sales growth in Ontario by leading a skilled team, developing strategies, and collaborating cross-functionally to enhance market presence and achieve revenue objectives...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $110K *

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$96K - $186K *

Unlock potential by leading strategic people initiatives that enhance performance and drive operational excellence across our global advertising teams. Foster collaboration, innovation, and accountabi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.