Customer Service Manager Jobs in Reading, MA

Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Champion the success of our customer service team as a Call Center Manager, driving operational excellence and team development in a fast-paced environment focused on improving customer satisfaction a...

Lead exceptional client service by effectively communicating and resolving inquiries. Play a key role in operations support and administrative functions, while enhancing team performance and nurturing...

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

Lead the charge in enhancing customer care operations, focusing on building a high-performing team that delivers unparalleled service. Drive process improvements, set strategic goals, and foster profe...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Discover a leadership opportunity in customer service management, driving operational excellence and strategic initiatives across diverse medical service environments while collaborating with multiple...

Unlock your potential by leveraging your expertise in customer support and technology. Drive transformative solutions for clients through strategic guidance, leadership, and innovative thinking to enh...

Lead the charge in enhancing customer experience by managing call center operations, addressing complex issues, and optimizing service delivery across multiple disciplines to drive performance while v...

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Help us manage key partnerships with strategic customers, driving growth and adopting automation. Leverage data insights to achieve measurable outcomes and facilitate high-impact executive engagements...

Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...

Optimize initiative delivery and operational support as you lead cross-departmental Project LITE requests. Collaborate with stakeholders, ensure service readiness, and drive continual service improvem...

Oversee cross-departmental IT initiatives and ensure alignment with ITIL practices, serving as the key liaison between business and Global IT. Manage service delivery teams and lead operational suppor...

Champion the alignment of IT initiatives by leading the Service Delivery Management team, ensuring effective communication and prioritization across cross-functional projects while maintaining standar...

Empower our IT Service Management initiatives by leading Service Delivery efforts, ensuring effective business alignment, optimizing project pipelines, and enhancing operational support through data-d...

Unlock your potential by leading cross-functional IT initiatives and enhancing service delivery processes. Collaborate with teams to ensure effective communication and strategic oversight of project p...

Manage homeowner service requests by triaging warranty issues and ensuring customer satisfaction. Lead root-cause analysis and coordinate service work with vendors to resolve concerns efficiently whil...

Shape the future of customer relationships by leading the full lifecycle, from onboarding to renewal, while driving measurable success for clients. You'll cultivate partnerships, advocate for customer...

Champion customer success by leading the full lifecycle from onboarding to renewal. Engage stakeholders, deliver strategic insights, and enhance relationships to drive advocacy and measurable outcomes...

Take ownership of a dynamic team of Mobile Technicians, driving productivity and growth while ensuring safety and efficiency in fleet maintenance operations across the designated region...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...