Customer Service Manager Jobs in New Britain, CT

Join a dynamic team to drive client success in revenue cycle management, ensuring service excellence and strategic growth. Collaborate with leadership to enhance client metrics and foster long-term, i...

Drive your career by owning the complete sales cycle for mid-market and enterprise customers. Engage with stakeholders to deliver impactful solutions, enhancing business outcomes in a fast-paced SaaS...

Champion innovative growth strategies by collaborating with executives, conducting market analysis, and leading multidisciplinary teams to validate and scale customer-led opportunities, ensuring impac...

Transform team performance by leading, coaching, and developing agents to optimize customer satisfaction and achieve operational goals in a dynamic call center environment...

Transform the agent community experience by building and executing a dynamic community strategy, fostering engagement, and leading collaborative initiatives that enhance industry connections and suppo...

Elevate your career by leading strategic finance initiatives within the Power segment, driving operational excellence and digital transformation while enhancing investor relations and financial report...

Empower our team to enhance data integrity and governance in GXP processes by leading the Data Integrity Management Program, ensuring compliance with regulatory standards and ALCOA+ principles across...

Lead the charge in delivering successful global initiatives by managing cross-functional teams and projects. Ensure alignment with organizational goals while engaging stakeholders to drive business tr...

Unlock potential by managing client relationships and ensuring project success. Act as the primary liaison, leading a team to deliver high-quality disclosure documents while fostering collaboration ac...

Empower customer relationships by driving strategic cybersecurity risk management initiatives. Utilize your expertise to enhance platform engagement, ensuring satisfaction and value across diverse acc...

Drive end-to-end delivery of managed services across diverse infrastructure landscapes. Foster executive client relationships while ensuring operational excellence and strategic growth across hybrid c...

Drive exceptional client satisfaction by managing end-to-end service delivery of infrastructure solutions, ensuring SLAs are met while in collaboration with technical teams and stakeholders to foster...

Lead the charge in driving high-value sales as a regional authority in your market. Utilize consultative approaches, engage stakeholders, and close deals while being accountable for performance in thi...

Shape the future of discovery operations by leveraging your legal expertise and leadership skills to enhance service delivery and team performance, ensuring top-quality results and efficient workflows...

Elevate franchise performance by partnering with owners to optimize operations, boost sales, and ensure brand compliance. This role requires frequent field visits, strong analytical skills, and a pass...

Unlock growth by partnering with franchisees to enhance restaurant performance, drive sales, and elevate brand standards through data analysis and coaching. This field-based role demands strong busine...

Lead site management activities by overseeing installation teams, ensuring project success through effective communication, risk mitigation, and adherence to quality standards across all on-site opera...

Unlock potential by managing complex project installations and leading teams. Ensure quality, safety, and compliance while communicating with stakeholders. Enhance operational efficiency and oversee s...

Take ownership of site activities, leading installation teams and managing complex projects. Ensure effective communication with stakeholders while delivering high-quality results and mitigating risks...

Elevate employee engagement by shaping and executing strategies that foster a culture of ownership and continuous improvement through innovative programs and initiatives across the enterprise, collabo...

Join a remote team as a Quality Manager, overseeing clinical quality and performance. Lead a team of Quality Reviewers to drive continuous improvement across services while leveraging data analytics t...

Drive workforce efficiency by leading a team of WFM Analysts, ensuring optimal scheduling and operational accountability across Contact Center and Back Office environments while addressing staffing an...

Pioneer innovative AI solutions in healthcare, tackling ambiguous challenges directly. Collaborate with top experts, shipping impactful products at speed while taking full ownership of your work and d...

Champion the evolution of the in-cab experience, transforming AI-powered tools into trusted companions for drivers. Lead product vision, cross-functional collaboration, and impactful research to enhan...

Analyze member experiences to enhance engagement and operational efficiency. You'll collaborate with cross-functional teams to drive process improvements, ensuring quality interactions while scaling s...