$114K - $190K *
Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...
2 days ago
Problem Manager (ITIL, ServiceNow, Root Cause Analysis)
$70K - $92K *
Unlock potential by driving enterprise-wide Problem Management, enhancing service reliability through data-driven Root Cause Analysis and proactive solutions, while collaborating with cross-functional...
5 days ago
$145K - $190K *
Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...
3 weeks ago
Manager, Customer Success Enterprise
$134K - $201K *
Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...
1 week ago
Senior Manager, Customer Experience
$122K - $170K *
Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...
6 days ago
Customer Success Manager (Employee Benefits)
$80K - $95K *
Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...
1 week ago
Manager, Program Management- Customer CARE Operational Excellence- Remote
$96K - $192K *
Optimize customer service excellence by leading multi-faceted teams and driving strategic initiatives across operational functions, quality assurance, and employee engagement. This role demands robust...
Reposted yesterday
$75K - $90K *
Join a team that's passionate about enhancing customer relationships and growing our commercial plumbing division. Drive results by connecting with clients, ensuring satisfaction, and identifying serv...
6 days ago
$106K - $179K *
Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...
Reposted 3 weeks ago
Customer Experience and Service Transformation Advisory Senior Manager | Financial Services
$132K - $292K *
Drive transformation in customer support by optimizing solutions, leveraging GenAI, and collaborating with teams to enhance customer experiences while establishing long-term relationships with clients...
2 weeks ago
$180K - $250K *
Accelerate progress at driving revenue through effective Sales Plays execution. Collaborate with cross-functional teams to design, launch, and optimize initiatives that align with go-to-market strateg...
4 days ago
$108K - $148K *
Lead the charge in maximizing customer success by driving system performance through collaboration with engineering and operations, ensuring seamless automation integration and continuous improvement...
4 weeks ago
Senior Customer Experience Manager (CXM) - Strategic
$110K - $130K *
Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...
5 days ago
$120K - $150K *
Lead the charge in managing high-level client relationships, ensuring seamless communication between clients and teams while delivering exceptional project execution and insightful performance reporti...
2 weeks ago
US- Escalation Manager (Customer Support)
$95K - $105K *
Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...
2 weeks ago
$90K - $110K *
Champion impactful partnerships by driving engagement and success with health system/provider networks. Utilize clinical research knowledge to foster collaboration among cross-functional teams and enh...
Yesterday
$100K - $120K *
Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...
2 weeks ago
$80K - $95K *
Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...
2 weeks ago
Contact Center Platform Manager (Omnichannel)
$80K - $95K *
Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...
3 weeks ago
$140K - $180K *
Join a dynamic team to drive insurance product launches and transitions, ensuring seamless execution across multiple functions. Your expertise will guide cross-functional coordination and performance...
1 week ago
(USA) Senior Manager, Contact Center- Channel Strategy & Self Service
$80K - $155K *
Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...
1 week ago
$134K - $201K *
Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...
3 weeks ago
$70K - $95K *
Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...
3 weeks ago
$80K - $95K *
Drive operational excellence by overseeing field inspection services, managing staff, and ensuring compliance with quality standards to achieve financial goals and foster positive relationships with b...
1 week ago
$80K - $130K *
Join our team as a leader to drive operations and inspire excellence in customer service. Maximize profitability by enhancing sales and developing a strong store team dedicated to achieving our busine...
Reposted today