Customer Service Manager Jobs in Lansing, MI

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Elevate your career as a Senior Manager in Digital Product Management, leading a team to deliver impactful technology solutions and drive business outcomes while shaping long-term product strategies a...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Transform customer experiences by driving success in cloud accounts, ensuring satisfaction, fostering loyalty, and maximizing revenue retention through proactive engagement and strategic support withi...

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Empower strategic customers through exceptional service, fostering long-term partnerships and driving measurable value from connectivity solutions while collaborating across business functions to ensu...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Join a dynamic field operations team to enhance customer support and service delivery. Lead and develop technicians while managing schedules and resources to ensure high-quality service and efficient...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Shape the future of mobile service operations by driving dealer success and consistent execution. Collaborate with teams to enhance customer experiences and operational effectiveness across a diverse...

Unlock potential by managing and optimizing customer engagement strategies through high-quality lifecycle marketing and CRM campaigns, driving guest acquisition, retention, and loyalty across digital...

Transform supply chain operations as you manage 3P and VAA processes, optimizing efficiencies and implementing lean strategies to enhance material handling and support manufacturing excellence...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Join us to drive innovation and operational excellence in healthcare initiatives, collaborating across teams to identify needs and develop solutions, while simplifying complex data into actionable ins...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Take ownership of improving franchise performance through data-driven insights. Collaborate closely with operators to translate complex data into clear, insightful recommendations that drive revenue g...

Partner with us to enhance digital sales operations by leading a team, ensuring smooth campaign execution, and driving exceptional client experiences across our dynamic digital portfolio. Your strateg...