Customer Service Manager Jobs in Columbus, OH

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Create and manage training materials and communications for Store Operations. Collaborate with teams to ensure accurate messaging, lead a team, and maintain a digital content repository while optimizi...

Transform your career by leading a remote team of Medicare sales agents to drive high enrollment conversions. Foster a performance culture focused on accountability, coaching, and exceeding sales goal...

Shape the future of analytics by managing and enhancing the Conversation Intelligence platform. Collaborate across departments to optimize performance, compliance, and insights while maintaining syste...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Unlock potential by leading captivating corporate events, ensuring exceptional client experiences through innovative solutions, budget management, and on-site coordination, while mentoring your team t...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Empower customer success by leading strategic cloud security initiatives, driving adoption, and fostering relationships with top-tier clients. Use your expertise to navigate complex technology environ...

Transform customer success outcomes by managing enterprise Omni Commerce accounts. Leverage deep retail expertise to lead strategic relationships and ensure client alignment with digital shelf, pricin...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead the charge in maximizing client success by blending technical support with proactive engagement. Drive seamless adoption and foster relationships to ensure clients derive the utmost value from se...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Oversee day-to-day freight consolidation operations, ensuring efficient execution and service performance in a fast-paced environment while leading frontline teams and driving continuous improvements...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Transform high-impact AI initiatives by leading complex projects that enhance process efficiency and drive measurable business results within a collaborative environment. Facilitate agile practices an...

Manage compliance workstreams for auto lending, transforming regulatory requirements into operational solutions. Collaborate cross-functionally to ensure scalable, compliant processes and build strong...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Elevate warehouse operations by planning, coordinating, and measuring performance for safety and efficiency. You'll oversee daily schedules, manage productivity, and ensure customer satisfaction while...

Lead the charge in managing SAP SD/OTC implementation projects, driving business process execution and team collaboration across deployments, migrations, and transformations to enhance client operatio...

Transform client relations through innovative sales strategies while achieving consistent targets in a dynamic market. Drive growth by effectively managing existing partnerships and exploring new oppo...

Lead the charge in developing strategic proposals that drive enterprise growth. Collaborate with cross-functional teams to deliver compelling, compliant submissions while managing multiple projects un...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Accelerate progress at enhancing customer experiences by building strong relationships and driving product adoption. Lead key initiatives to secure customer satisfaction and retention while collaborat...