Customer Service Manager Jobs in Charlotte, NC

Optimize SMS growth strategies through analytics, experimentation, and cross-functional collaboration. Drive business modeling, KPI frameworks, and scalable initiatives for lifecycle growth across ver...

Join a team that's shaping the future of customer servicing by developing strategies and operations to enhance support efficiency and satisfaction, while cultivating a dynamic, growth-oriented work en...

Drive organizational success as a Customer Success Enablement Manager, enhancing team capabilities through innovative programs and hands-on training. Collaborate cross-functionally to elevate customer...

Join a dynamic team to enhance cybersecurity sales and foster client relationships. Drive expansion in existing accounts and pursue new business opportunities, ensuring adoption of crucial data securi...

Elevate the fare inspection program by leading a skilled team, optimizing operational strategies, and enhancing service quality for a major transit system. Drive initiatives that boost customer engage...

Lead logistics operations by managing a Distribution Center team to deliver superior warehousing and transportation solutions, ensuring customer satisfaction while driving operational excellence and c...

Lead the charge in enhancing eCommerce strategies and driving sales growth by collaborating with key stakeholders, optimizing operations, and building strong customer relationships across the online r...

Drive healthcare transformations by managing revenue cycle operations, assessing client needs, and implementing robust solutions with a focus on performance improvement and client satisfaction. Your l...

Join a team that's dedicated to delivering exceptional customer support while leading and developing a skilled team. Drive operational excellence and enhance service quality through incident managemen...

Engage in a pivotal role delivering Identity Management solutions, leading clients through software implementations and collaborating with cross-functional teams, ensuring customer success and satisfa...

Grow your career with a strategic role overseeing performance marketing across Mexico and Canada. Lead high-impact paid social and video campaigns that enhance customer acquisition and revenue while o...

Drive the digital marketing strategy and website ownership, enhancing user engagement and lead generation while collaborating across teams to optimize performance and achieve business goals in a fast...

Lead the charge in optimizing procurement strategies for IT categories, driving cost reduction and vendor performance. Collaborate with stakeholders to enhance vendor governance and ensure compliance...

Champion comprehensive training initiatives that boost field effectiveness and drive superior performance in commercial settings by collaborating with cross-functional partners and aligning strategies...

Innovate Retail & Commerce Media solutions by developing business strategies, managing client relationships, and ensuring quality delivery across complex projects. Drive growth in a dynamic environmen...

Unlock your potential by driving innovative programmatic campaigns and mentoring a dynamic team, ensuring top-notch client service and optimized media strategies across diverse retail platforms...

Champion client data governance by centralizing permissions management, enhancing data privacy, and driving operational efficiency while ensuring compliance across all systems and workflows...

Advance the operational effectiveness of the Digital Experience team, owning key processes like project planning, cross-functional execution, and performance metrics to drive customer acquisition and...

Elevate our marketing initiatives by ensuring seamless execution and optimal performance of campaigns through advanced data management and operational strategies that drive lead quality and efficiency...

Unlock operational excellence as a leader in software asset management, driving compliance, optimization, and efficiency. Shape processes and influence teams to enhance software lifecycle management i...

Unlock potential by bridging technical expertise and sales acumen, driving enterprise-level solutions within a collaborative cross-functional framework to enhance strategic initiatives and client rela...

Lead the evolution of the MyLowe's Rewards program, driving strategy and engagement. Collaborate across teams to enhance member experience and optimize conversion both in-store and online, delivering...

Shape the future of identity solutions by managing product strategy, collaborating with cross-functional teams, and driving innovation in the AdTech/MarTech landscape. Contribute to enhancing client o...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Drive innovation by optimizing supply chain technology solutions that connect business operations with IT strategies, ensuring seamless integration and enhanced efficiency across platforms including S...