Customer Service Manager Jobs in Charlotte, NC

Shape compelling service line strategies that enhance patient access and experience. Drive go-to-market initiatives across channels, ensuring effective launches, adoption, and growth in key healthcare...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Lead the charge in managing enterprise-level accounts, ensuring customer satisfaction and loyalty through optimized product adoption and proactive relationship management, significantly contributing t...

Lead a high-performing finance team in delivering impactful insights and strategic analysis for Middle Market Banking, driving business success through innovative financial solutions and stakeholder e...

Empower client success by building strategic partnerships and driving engagement, satisfaction, and program value. Collaborate with enterprise clients to identify growth opportunities while providing...

Empower your career by leading client-focused teams in benefits management, driving performance and growth. Harness your expertise to ensure client satisfaction while enhancing operational processes a...

Elevate your career by leading critical data governance initiatives in financial crimes compliance. Collaborate with cross-functional teams and drive the execution of standards to ensure regulatory ad...

Empower transformative healthcare solutions by leading complex technology strategies. As a Senior Manager, you’ll drive client engagements, develop skilled teams, and foster operational excellence wit...

Pioneer marketing strategies for franchise brands, driving local store growth and engagement. Collaborate with stakeholders and manage diverse campaigns to enhance brand visibility, ensuring effective...

Contribute to strategic marketing initiatives for franchisees, driving growth and brand awareness. Collaborate with teams to manage local campaigns, onboarding, and social media engagement while ensur...

Contribute to client success by managing procurement strategies, ensuring timely service delivery and fostering long-term relationships. Leverage your expertise in project management and customer expe...

Innovate pricing strategies to enhance profitability across divisions. Lead cross-functional teams, analyze market trends, and implement processes for pricing efficiency that align with company goals...

Lead the charge in optimizing operations through strategic oversight, personnel development, and cross-functional collaboration, ensuring safety and performance objectives are met while driving contin...

Elevate the Promotional Review Committee's effectiveness by leading the compliant review process of promotional materials. Drive cross-functional collaboration, enhance operational workflows, and ensu...

Shape customer success by leading account strategy, driving revenue retention, and fostering growth in key accounts. Collaborate cross-functionally to optimize value and achieve sustainable business r...

Shape the future of customer engagement by defining strategic themes and insights for executive councils, fostering meaningful dialogues, and partnering with leaders across marketing and product teams...

Join a dynamic team as you lead the charge in optimizing accounting operations, ensuring precise financial reporting, and mentoring staff for growth in a fast-paced environment...

Transform operations by leading the design and implementation of complex products, systems, and processes, ensuring excellence in project management and continuous improvement for multiple business un...

Lead the charge in environmental and safety compliance, overseeing a team to ensure regulatory adherence and robust execution across projects while fostering collaboration and continuous improvement a...

Unlock potential by transforming ambiguous challenges into actionable insights and execution across finance, operations, and go-to-market strategies. Lead high-impact initiatives to shape the company...

Engage with cross-functional teams to design and enhance automated customer success programs, focusing on lifecycle management that drives adoption, reduces churn, and elevates client experiences in a...

Lead the charge in HR technology strategy, governance, and delivery, enhancing employee experience by collaborating with multiple stakeholders to implement and optimize scalable HR solutions that alig...

Elevate client relations by managing complex customer claims and enhancing service delivery strategies for a diverse portfolio. Collaborate across departments to ensure client satisfaction, revenue gr...

Take ownership of architecting and delivering cloud-based contact center and AI solutions. Collaborate across teams to design secure, scalable applications using AWS and CCaaS capabilities, driving pr...

Engage in a strategic role to lead agile transformations, delivering critical business outcomes by guiding clients through modernization initiatives and ensuring alignment between business and technol...