Customer Service Manager Jobs in Charlotte, NC

Empower our dynamic call center operations by leading HR strategies that enhance performance, retention, and compliance. Collaborate with site leaders to cultivate a thriving workplace culture and dri...

Transform product technology roadmaps into actionable plans, bridging business needs and technical execution. Collaborate across teams to ensure delivery of Commercial Insurance products, managing pri...

Champion innovative marketing strategies that drive ridership growth and enhance customer engagement. Lead diverse marketing initiatives, oversee program execution, and build a scalable marketing func...

Deliver exceptional customer value by driving onboarding, adoption, and long-term success for a portfolio of clients. Leverage commercial insight and strong relationships to maximize platform utilizat...

Lead the charge in building IT operations and security governance from the ground up. Oversee support for a growing, distributed workforce while owning identity, access, and endpoint management to dri...

Oversee data management functions by establishing risk-based routines, enhancing data quality, and driving improvements in policy adherence while collaborating with senior leaders to ensure accountabi...

Join a team that's pioneering data governance strategies to enhance trusted data usage across the enterprise. You'll lead a global team, drive accountability, and influence key stakeholders to support...

Lead the charge in ensuring optimal maintenance operations and event readiness at a dynamic venue, overseeing facilities budget and coordinating with key stakeholders to enhance visitor experiences an...

Champion customer success by leading high-performing teams in logistics, ensuring operational excellence and long-term partnerships while driving innovative supply chain solutions across multiple serv...

Join a dynamic team as you build and manage a diverse portfolio of Consumer Products clients, leveraging your financial expertise to deliver strategic insights and drive business growth in a collabora...

Lead the charge in overseeing a large distribution operation, ensuring safe and efficient movement of materials. Drive operational excellence, safety standards, and continuous improvement while managi...

Shape the future of healthcare by strategically guiding health system clients through their journey, maximizing platform adoption, and ensuring their long-term satisfaction and success while driving r...

Drive customer satisfaction by leading a high-performing Customer Care team. Oversee strategy, structure, and growth of support operations for court management products, leveraging AI/automation to en...

Accelerate your career as you lead a dynamic team in delivering excellent customer operations. Play a key role in enhancing customer experiences through efficient processes and collaborative solutions...

Join a team that provides compliance advisory support and risk management across loan collections. Drive operational excellence and regulatory compliance through ongoing monitoring, issues management...

Champion digital customer success by managing scalable engagement programs that enhance product adoption, retention, and expansion for school districts. Drive high-impact initiatives within a structur...

Join a team that drives commercial governance by overseeing the deal desk process, ensuring accurate revenue recognition through proactive contract review and collaboration with Sales, Legal, and Fina...

Innovate with us to drive performance analytics and insights, transforming complex data into strategic recommendations that enhance business outcomes and operational efficiency across multiple initiat...

Accelerate progress at the forefront of B2B demand generation, leading high-impact strategies and multi-channel campaigns to scale revenue and solidify market leadership across complex organizations a...

Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...

Drive IT Service Excellence by redefining service management with innovative frameworks, integrating AI for automation, and shaping transformative programs at the CIO level, while maintaining rigorous...

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

Lead the charge in managing complex installation projects across the region. Drive efficiency and innovation while overseeing field teams, ensuring high-quality execution and collaboration with stakeh...

Engage customers and drive brand growth in top on-premise accounts. As a key liaison, you’ll enhance visibility, build relationships, and identify opportunities while executing strategic initiatives i...

Join a team that redefines the customer journey for SMB restaurants. As a key player, you'll guide operators through adoption and retention, using insights to drive product success while collaborating...