Customer Service Manager Jobs in Boston, MA

Drive the full AI lifecycle by delivering scalable enterprise ML/GenAI solutions, collaborating across teams, and serving as a trusted advisor. Lead from pre-sales to production, ensuring impactful AI...

Optimize sales operations by enhancing Salesforce data integrity, driving pipeline efficiency, and providing actionable insights to support executive decision-making. Lead initiatives that foster acco...

Join a team that's dedicated to transforming member insights into actionable strategies. Collaborate across departments to analyze feedback, identify trends, and enhance the member experience through...

Empower growth by managing and evolving our Pressure & Force product line. Collaborate with cross-functional teams to drive market strategies, analyze performance, and uncover new opportunities in an...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Champion the customer journey by engaging with teams to drive successful software delivery transformations. Leverage technical expertise and consultative skills for scalable service solutions that max...

Optimize customer experience and operational effectiveness by leading quality assurance initiatives, driving strategic improvements, and leveraging data insights to reduce friction and enhance service...

Transform client relationships into strategic partnerships, driving revenue growth and satisfaction. Manage and execute comprehensive account strategies while collaborating with cross-functional teams...

Lead consulting teams to drive operational improvements and clinical transformation in healthcare. Collaborate with stakeholders, manage client relationships, and oversee strategic growth initiatives...

Lead the charge in branch success by optimizing operations, enhancing customer experiences, and driving sales. Manage a dedicated team while ensuring compliance and fostering strong community relation...

Support dealerships as a technical expert, diagnosing complex vehicle issues, enhancing service processes, and improving customer satisfaction while collaborating closely with leadership to drive effe...

Unlock potential by serving as a technical expert in automotive dealerships, diagnosing complex vehicle issues, enhancing service processes, and ensuring customer satisfaction through collaborative tr...

Join a team that's revolutionizing customer experience with AI-driven insights. You'll lead the design and execution of innovative listening programs to enhance customer engagement and drive organizat...

Drive integrated marketing programs to generate demand and expand revenue. Collaborate with cross-functional teams to execute campaigns utilizing data analytics for continuous improvement. Thrive in a...

Drive growth and foster relationships by implementing ALC solutions in data centers. Utilize technical expertise to manage accounts, develop proposals, and exceed sales targets as a critical sales pro...

Grow your career with a leading Customer Success team, managing enterprise accounts and enhancing client relationships through innovative strategies and coaching. Drive measurable outcomes and foster...

Optimize vendor partnerships in a dynamic environment by leading the management of relationships, driving risk mitigation, and enhancing operations within a multi-year debit card program improvement i...

Drive vendor management excellence by fostering partnerships and optimizing contracts. Lead initiatives to enhance debit card services through effective collaboration with internal teams and ensure op...

Join our team to provide expert installation and maintenance of advanced analytical equipment. Enjoy a blend of travel, customer interaction, and technical problem-solving while supporting scientific...

Join our team to provide expert maintenance and support for advanced analytical instruments, enhancing research across various sectors through technology-driven solutions and excellent customer relati...

Champion the success of enterprise clients by combining technical expertise and strong relationship management. Drive customer adoption and growth through hands-on troubleshooting, insightful analytic...

Transform the change strategy for a multi-year AI transformation, empowering teams to collaborate with AI. Lead adoption strategies, define metrics, and ensure ethical, effective use of AI across HR f...

Champion employee relations by providing expert guidance, conducting investigations, and collaborating with HR teams. Ensure compliance and support staff and managers through performance management an...

Champion seamless access control solutions through hands-on product management. Drive billing infrastructure and unify experiences using agile methodologies in close collaboration with engineering and...

Join a team that's dedicated to enhancing water safety by managing healthcare accounts, providing expert consultations, and delivering tailored solutions. You'll partner with diverse stakeholders to e...