Customer Service Manager Jobs in Boston, MA

Transform enterprise trial experiences by leading tailored execution of Samsara technology. Collaborate across teams to drive success in customer trials, ensuring impactful outcomes that enhance sales...

Lead strategic delivery and customer engagement for complex scientific projects. Drive team collaboration and enhance service quality while ensuring compliance and meeting client objectives across mul...

Drive growth and innovation by managing global paid search campaigns, optimizing strategies for ROI, analyzing data insights, and collaborating across teams to enhance digital marketing performance. J...

Join a team that's redefining engineering quality by developing metrics systems that enhance performance and product reliability. Collaborate across functions to drive improvements in design, manufact...

Join a dynamic claims team to manage low to mid-value claims, ensuring excellence in client service and optimal portfolio performance while gaining valuable experience in claims strategies and operati...

Shape the go-to-market strategy for our mid-market and enterprise segments. Collaborate with sales, product, and customer success to launch products, accelerate deals, and enhance competitive position...

Strategize and lead go-to-market initiatives for mid-market and enterprise segments, partnering with cross-functional teams to optimize product launches and accelerate customer retention and competiti...

Drive strategic client relationships and manage key accounts while ensuring compliance and optimizing project outcomes. Collaborate across departments to deliver tailored solutions that enhance custom...

Transform IT support by leading a dedicated helpdesk team, enhancing workflows, and ensuring top-notch service for a fully remote global workforce. Drive operational excellence and user satisfaction a...

Accelerate client success by managing a portfolio of accounts, driving adoption, and ensuring satisfaction through expert guidance on Salesforce and Litify solutions, enabling significant organization...

Lead the development of ICP strategies and messaging, driving GTM initiatives and competitive analysis. Collaborate cross-functionally to enhance customer experience while ensuring product-market fit...

Engage in Quality Control operations, overseeing GMP processes for biologics production. Lead sample management, data review, and ensure compliance, while collaborating with teams to guarantee high-qu...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...

Join a team that's dedicated to managing and enhancing brand portfolios through data-driven insights, strategic planning, and cross-functional collaboration to drive growth and customer value in a dyn...

Unlock potential by leading delivery for key clients, driving operational excellence and value creation. Collaborate across teams to ensure seamless execution and measurable impact, inspiring trust an...

Join a team that's driving innovation in global procurement for medical devices. As a key strategic leader, you'll optimize category initiatives, strengthen supplier relationships, and ensure complian...

Develop and execute regional growth strategies by identifying and cultivating new market opportunities while engaging with customers to drive consistent business development efforts in the energy sect...

Build a robust data governance framework that ensures data integrity, security, and compliance. Collaborate across teams to enhance data understanding and usability, driving effective decision-making...

Empower client success as a Property & Casualty Account Manager focused on middle market clients in life sciences and technology, ensuring exceptional service, operational efficiency, and strategic ri...

Lead customer success initiatives by bridging technology and clients, ensuring value through expert guidance and consultation in both academic and commercial sectors for optimal outcomes...

Partner with us to transform consumer insights into actionable strategies. Use your expertise in qualitative and quantitative research to guide key business decisions and enhance brand impact through...

Innovate digital experiences at scale by leading a dynamic team to craft content strategies that enhance customer engagement and optimize web performance, driving measurable outcomes in a data-driven...

Transform customer experiences by managing enterprise accounts, driving satisfaction, and enhancing growth. Collaborate cross-functionally to deliver strategies that improve retention, expand business...

Join a team that's transforming data governance by building and implementing enterprise standards to ensure data quality, security, and compliance. Collaborate with leaders across business units to es...