Customer Service Manager Jobs in Boston, MA

Shape the future of HVAC service excellence by leading a dynamic team, ensuring operational efficiency, and enhancing customer satisfaction through effective coaching and support...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Unlock potential by providing on-site technical support to military organizations, managing engine maintenance, and collaborating with cross-functional teams to achieve operational excellence and enha...

Join a dynamic team as a hands-on Accounting Manager, leading the month-end close and enhancing accounting processes. Drive team development and ensure compliance with U.S. GAAP while managing high-vo...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Inspire transformation in contact centers by leveraging data and AI, managing innovative solutions, and mentoring teams to enhance client experiences while driving strategic planning and project succe...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Empower customer success by managing relationships, driving account growth, and ensuring clients achieve business value through technology. Serve as a trusted advisor in engineering, quality control...

Engage with a Tier-1 service provider account by developing strategic plans and managing VAR partnerships to drive revenue growth, operational alignment, and long-term business performance in a comple...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Engage key healthcare clients through strategic relationship management, ensuring operational excellence and client satisfaction while driving revenue cycle improvements and fostering collaboration ac...

Join a team that's transforming sales operations with strategic insights and data-driven execution. Leverage your expertise to drive organizational effectiveness and growth in a dynamic environment fo...

Join a team that manages a vibrant cafe, overseeing daily operations, supervising staff, and ensuring compliance with standards while enhancing customer satisfaction and financial performance through...

Oversee and manage all assigned restoration projects, ensuring efficient operations and high client satisfaction. Lead teams in restoring homes and businesses while driving compliance with project sco...

Optimize operations and drive efficiency by managing resources, supervising staff, and ensuring compliance with regulations while maintaining strong customer relations and budget oversight...

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

Lead the charge in optimizing enterprise customer success by managing a dynamic team of CSMs. Drive strategic initiatives to enhance customer outcomes, ensuring engagement and satisfaction while foste...

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...

Lead the charge in overseeing store operations, driving sales and community engagement. Foster team development and create a customer-focused environment while achieving operational goals and enhancin...

Elevate online retail experiences by strategically managing high-profile ecommerce websites, focusing on customer journeys, conversion optimization, and stakeholder collaboration to drive measurable s...