Customer Service Manager Jobs in Boston, MA

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Lead the charge in driving customer success and growth by managing a dynamic team of Business Consultants. Collaborate cross-functionally to optimize tools and strategies, ensuring client satisfaction...

Champion client success by guiding large accounts through strategic engagement, driving retention and satisfaction while orchestrating impactful solutions and maximizing value from their partnership w...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Champion customer success by managing a team of Account Managers to enhance client relationships, drive revenue growth, and deliver tailored solutions while ensuring high satisfaction and retention ac...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Lead the strategic vision for product management by analyzing market trends and user insights. Prioritize feature development for successful delivery and oversee implementation to enhance customer exp...

Join a dynamic team as a Customer Success Manager driving product adoption, enhancing client relations, and contributing to strategic growth in the Marine Insurance sector through cross-functional col...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Advance client success through leadership and support of onboarding, training, and ongoing product adoption, ensuring top-notch user experiences and value from Business Intelligence solutions for stak...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Join a dynamic team overseeing maintenance and operations across multiple facilities. Drive strategic cleaning initiatives, ensuring compliance and safety, while managing budgets and supervising staff...

Grow your career with a dynamic team focused on client success and relationship management. Drive retention and product adoption through consultative support while collaborating with internal stakehol...

Drive impactful delivery by leading cross-functional teams to achieve enterprise objectives. Own Disciplined Agile processes to ensure high performance, while teaching delivery excellence and translat...

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

Transform service delivery across IT Infrastructure and Managed Services. Lead client-facing initiatives that drive operational excellence, modernization, automation, and enhance service quality while...

Champion exceptional dining experiences while overseeing operations, finances, and team development. Foster strong relationships with clients and staff, ensuring quality and compliance while driving o...

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

Lead the charge in executing impactful CRM campaigns across multiple channels. Oversee team dynamics, optimize processes, and ensure timely delivery of customer communications while nurturing a cultur...