Customer Service Manager Jobs in Boston, MA

Lead the charge in defining and executing product strategy, bridging client needs and technical capabilities for software applications while managing the lifecycle from ideation to market placement in...

Deliver strategic leadership and mentorship to enhance program delivery and regional growth, ensuring high-quality services are achieved consistently while managing performance metrics and client rela...

Champion provider relationships by managing service delivery for a medium to low complexity book of business, ensuring continuous improvement in provider experience through strategic planning and coll...

Unlock growth by managing strategic client accounts, driving revenue expansion through meticulous planning and collaboration, ensuring optimal client experiences while fostering strong stakeholder rel...

Accelerate user growth through innovative onboarding and retention strategies. Lead cross-functional teams to optimize marketing efforts, leveraging data and AI to drive engagement and reactivate user...

Transform operational analytics to drive decision-making in our psychiatry business. Collaborate cross-functionally to build forecasting models, establish capacity metrics, and enhance recruitment and...

Champion customer success by leading cross-functional teams to optimize product delivery, manage UAS programs, and enhance relationships with US Government stakeholders to ensure client satisfaction a...

Join a team that drives digital CMC and PLM transformations in the life sciences sector. Leverage AI and data strategies to enhance supply chain operations and deliver outstanding project results for...

Empower a team of sales professionals to exceed revenue targets, enhance processes, and foster a culture of continuous learning while driving go-to-market strategies and maintaining high performance s...

Grow your career with a strategic role driving product management in catastrophe risk solutions, collaborating with clients and cross-functional teams to enhance innovative software capabilities and s...

Champion impactful marketing communications strategies to enhance donor engagement. Collaborate across teams to create cohesive narratives and content for major donor events, ensuring brand consistenc...

Contribute to the transformation of digital customer journeys, leading strategic initiatives to optimize online experiences across multiple touchpoints, driving engagement and revenue growth while fos...

Lead cross-functional teams to enhance the digital experience and align web strategy, ensuring a cohesive execution while reinforcing brand standards and collaboration across diverse functions...

Shape the future of digital experiences by leading a cross-functional team to align strategy, content, and technology, while guiding accountability and maintaining design standards across multiple pla...

Elevate client success through innovative AI-driven healthcare solutions, leading collaboration with clients and teams to optimize product adoption and revenue cycle automations, fostering strong part...

Elevate global IT service delivery by leading a dedicated team, enhancing service quality, and implementing ITIL practices for operational excellence across diverse regions. Support infrastructure and...

Drive innovative provisioning and access solutions by collaborating cross-functionally, optimizing user experiences, and simplifying complex systems, focusing on customer-centric strategies that align...

Manage the activities of a collections team, driving cash flow and productivity through effective training, oversight, and implementation of strategies to improve A/R performance and resolution of com...

Champion healthcare revenue cycle performance by leading A/R operations, ensuring compliant billing and collections. Optimize cash flow, mentor a team, and collaborate cross-departmentally to reduce d...

Shape the future of healthcare service contracts by managing, growing, and enhancing strategic partnerships with medical organizations. Ensure offerings meet client needs while achieving sales goals a...

Transform sales operations by overseeing key processes, enhancing efficiency, and driving collaboration across teams. Lead strategic initiatives to achieve market and revenue goals while optimizing cu...

Unlock your potential by joining our team to drive AI-enabled technology solutions across operations. Collaborate with cross-functional teams to shape a comprehensive tech roadmap that enhances sales...

Accelerate progress at a leading cybersecurity program by leading operations, driving improvements, and ensuring alignment with frameworks. Leverage your hands-on experience to manage a high-performin...

Drive marketing excellence by leading regional pursuit teams, optimizing strategies, and enhancing collaborative efforts to boost growth and win rates for business opportunities...

Deliver impactful training and advisory services to enhance OEM auto maker and dealership productivity, maximizing sales results through customized programs and strategic partnerships across various c...