Customer Service Manager Jobs in Boston, MA

Champion customer success by managing strategic accounts, fostering partnerships, and ensuring product adoption. Leverage data-driven insights to enhance satisfaction and business outcomes while addre...

Pioneer customer success with enterprise restaurant groups. Drive retention, growth, and strategic relationships while shaping best practices. You'll be the business consultant they need to thrive in...

Lead dealership operations by developing teams, driving results, and enhancing customer satisfaction. Empower employees and implement strategic initiatives to ensure growth and operational excellence...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Shape the future of end-user support by leading a service desk team, ensuring high performance and quality service delivery while transitioning operations from reactive to proactive support strategies...

Manage and nurture relationships with 20-30 Small Pharma clients, driving satisfaction and revenue growth through consultative selling and tailored solutions, while coordinating with cross-functional...

Champion data privacy compliance by leading initiatives, collaborating across functions, and managing risks effectively to support business goals while ensuring adherence to privacy regulations...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Unlock potential by driving sales growth, fostering client relationships, and collaborating with teams to enhance event experiences, utilizing your expertise in hospitality and strategic sales managem...

Engage clients and drive revenue by managing sales strategies and relationships. Collaborate across teams to ensure exceptional events while executing planning and achieving targets in a dynamic envir...

Advance operations by managing service delivery and driving strategic initiatives while overseeing teams in insurance tracking. Ensure productivity, compliance, and process improvements across multipl...