Customer Service Manager Jobs in Boston, MA

Drive customer success and satisfaction by ensuring seamless onboarding, product adoption, and retention for our SaaS pricing solutions. Collaborate with teams to identify growth opportunities and fos...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Empower the future of healthcare analytics by leading AI-driven product development, from ideation to launch. Collaborate with stakeholders and engineering teams to deliver innovative solutions that t...

Transform culinary experiences by leading operations, managing staff, and ensuring peak quality and client satisfaction while meeting financial goals and enhancing team development in a dynamic food s...

Drive innovation and strategy in collections and recovery. Lead a team to enhance our Debt Manager platform, streamline processes, and ensure operational excellence, while managing cross-functional st...

Contribute to customer success as a manager, enhancing engagement and ensuring customer satisfaction through effective software utilization and strategic growth initiatives in diverse industries...

Drive impactful CRO strategies that shape our testing ecosystem by designing and operating a comprehensive experimentation program, optimizing conversion rates, and enhancing customer acquisition funn...

Champion a world-class CRO program that drives profitable customer acquisition through 12+ experiments monthly. Collaborate across teams, optimizing funnels and enhancing conversion rates while mainta...

Shape operational excellence by leading multiple contracted services, managing relationships, and driving customer satisfaction while meeting financial goals in a dynamic environment. Join our team to...

Lead the charge in dining operations management for a client account, ensuring top-tier service quality and financial performance while enhancing team effectiveness and client satisfaction through ope...

Shape your career by driving channel strategy and partner performance, enhancing distributor capabilities, and achieving sales targets in the ultrasound market. Influence growth and execution with aut...

Unlock impactful promotional strategies that drive customer engagement and sales through data analysis and collaboration in a dynamic environment. Influence cross-functional teams while optimizing per...

Transform billing systems to enhance transaction processing, drive automation, and expand capabilities. Collaborate with cross-functional teams to deliver innovative solutions, ensuring seamless exper...

Join a team that's focused on operational excellence, leading transportation operations while fostering team development and enhancing customer satisfaction for strategic growth initiatives...

Shape the future of sales management by leading a dynamic team of Area Sales Managers to drive growth through strategic partnerships and consultative selling methodologies in the North East region...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead the Operations Training function, enhancing onboarding, building trainer capabilities, and designing impactful learning experiences to elevate performance across teams and support operational exc...

Join a team that's dedicated to driving customer expansion through strategic account management. You'll cultivate relationships, identify growth opportunities, and leverage consultative sales techniqu...

Elevate your career by overseeing dealership operations, driving profitability, and fostering an engaged team. Contribute to strategic growth and ensure exceptional customer experiences in a dynamic a...

Accelerate progress at our brand by developing compelling digital content, executing strategic e-commerce campaigns, and optimizing online presence to enhance visitor engagement and drive bookings in...

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

Develop and execute customer care enablement strategies to enhance team performance and drive continuous improvement in training, quality assurance, and technology integration across operations and pa...

Drive high-quality remote support by leading a skilled team of engineers, enhancing operational efficiency and customer satisfaction through effective issue resolution, training, and performance manag...

Drive customer success by fostering adoption of our automation platform. Support clients from onboarding through renewals, identify opportunities for expansion, and collaborate with internal teams to...

Champion exceptional customer care by leading enablement strategies that elevate team performance and learning initiatives, leveraging technology and analytics to drive quality, engagement, and operat...